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Bob Johnson Chevrolet - Service Center

Rochester, NY

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1,050 Reviews

1,050 Reviews of Bob Johnson Chevrolet - Service Center

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October 28, 2018

Amazing Very accomdating and enjoyabl It was a very hot day and I had asked the service manager if there was a drinking Fountain he gave me an ice cold b More

by Hailey222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Codd, Sam Cubiotti, Steve Kerr, Paul Palmgreen
October 28, 2018

Best Service From the time I made the appointment, to the time I picked up my vehicle, the entire experience went as smooth as silk. Jamalle made the appointment, More

by RMCMAHON2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Bisig, Jamalle Cade
October 25, 2018

Regular service visit Overall the service was good and they handled the process well. They made a few useful suggestions and tips without being hard sellers. The wait time More

by Reviewer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kerr
October 24, 2018

Great group of people I recently had heated seats put in. They did a great job and gave me a rental so I could get back and forth to work. Great experience. Thank you. More

by Hplesz
Recommend Dealer
Yes
Employees Worked With
Michael Barty
October 24, 2018

Oil Change For my oil change I was In and out in about an hour, just like the timeframe that was told to me at check in. More

by Ssabo24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamalle Cade
October 24, 2018

Had engine light reset The engine light came on the night before I brought it in. I called and they made a spot for me for the next day.They took my car in and had the work More

by RLG29200
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Bisig
October 24, 2018

Look elsewhere No gas in the vehicle when I purchased it. Was promised gas when I brought it in for a recall but that never happened. After getting the recall done t More

by rodee18d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Adam Crist
Oct 30, 2018 -

Bob Johnson Chevrolet responded

Hi There! Please call in and ask to speak with Mat Jewell on this issue as we would like to be able to make it right with you. Thanks!

October 23, 2018

Service Excellent service timely fashion explained everything accurately. Respectful. Helpful. Can’t think of anything else at this point so I’ll just say it More

by Greg Hyatt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
New employee Sean
October 21, 2018

First Scheduled Maintenance Visit I easily booked my Equinox's first scheduled maintenance visit online. I was greeted promptly upon arrival. The entire service took less than 30 minut More

by donscheele
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kerr
October 21, 2018

Oil change and inspection Attentive! Personable! Detailed! I pulled car in for the quick line and I was checked in in minutes. Had a appt. with Anne to talk about purchasi More

by KWALTER2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember their names!! Ther service guys that checked me in!!, Anne Lakis
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