Bob Johnson Chevrolet - Service Center
Rochester, NY

1,050 Reviews of Bob Johnson Chevrolet - Service Center
Amazing Very accomdating and enjoyabl It was a very hot day and I had asked the service manager if there was a drinking Fountain he gave me an ice cold b Very accomdating and enjoyabl It was a very hot day and I had asked the service manager if there was a drinking Fountain he gave me an ice cold bottle of water instead More
Best Service From the time I made the appointment, to the time I picked up my vehicle, the entire experience went as smooth as silk. Jamalle made the appointment, From the time I made the appointment, to the time I picked up my vehicle, the entire experience went as smooth as silk. Jamalle made the appointment, and Andy took care of the service end of the deal, More
Regular service visit Overall the service was good and they handled the process well. They made a few useful suggestions and tips without being hard sellers. The wait time Overall the service was good and they handled the process well. They made a few useful suggestions and tips without being hard sellers. The wait time was a bit brutal but they were nice enough to take a couple dollars off which i appreciated. More
Great group of people I recently had heated seats put in. They did a great job and gave me a rental so I could get back and forth to work. Great experience. Thank you. I recently had heated seats put in. They did a great job and gave me a rental so I could get back and forth to work. Great experience. Thank you. More
Had engine light reset The engine light came on the night before I brought it in. I called and they made a spot for me for the next day.They took my car in and had the work The engine light came on the night before I brought it in. I called and they made a spot for me for the next day.They took my car in and had the work done in a timely fashion. More
Look elsewhere No gas in the vehicle when I purchased it. Was promised gas when I brought it in for a recall but that never happened. After getting the recall done t No gas in the vehicle when I purchased it. Was promised gas when I brought it in for a recall but that never happened. After getting the recall done there was more, new, damage done to the tailgate. More
Service Excellent service timely fashion explained everything accurately. Respectful. Helpful. Can’t think of anything else at this point so I’ll just say it Excellent service timely fashion explained everything accurately. Respectful. Helpful. Can’t think of anything else at this point so I’ll just say it was a very good experience. More
First Scheduled Maintenance Visit I easily booked my Equinox's first scheduled maintenance visit online. I was greeted promptly upon arrival. The entire service took less than 30 minut I easily booked my Equinox's first scheduled maintenance visit online. I was greeted promptly upon arrival. The entire service took less than 30 minutes. Everyone was very friendly. The entire appointment was a very positive experience. I would definitely recommend Bob Johnson to a friend. More
Oil change and inspection Attentive! Personable! Detailed! I pulled car in for the quick line and I was checked in in minutes. Had a appt. with Anne to talk about purchasi Attentive! Personable! Detailed! I pulled car in for the quick line and I was checked in in minutes. Had a appt. with Anne to talk about purchasing a car. She got several estimates for us. Her helper took a car out with me for a spin. Hoping to buy one next week! And the service team was waiting for me when I finished! More