Bob Johnson Chevrolet - Service Center
Rochester, NY

1,050 Reviews of Bob Johnson Chevrolet - Service Center
Review of service I visited Bob Johnson's Chevrolet for an oil changes and although the waiting room was crowded that Saturday morning. The service crew got me in and o I visited Bob Johnson's Chevrolet for an oil changes and although the waiting room was crowded that Saturday morning. The service crew got me in and out on exactly the time mentioned at the service. More
takes 12 days to change a radiator hose? took 9 days to get my Silverado in for an anti freeze leak, took 3 days to replace the lower radiator hose, not one person asked if I needed somethin took 9 days to get my Silverado in for an anti freeze leak, took 3 days to replace the lower radiator hose, not one person asked if I needed something to drive , that is not good. I would not tell anyone to take there car or truck here unless you don't need to drive for over a week. More
Walk in oil change and tire rotation Excellent service and fast wait time as I was a walk in and did not have an appointment before hand. Waiting room had WiFi so I was able to work while Excellent service and fast wait time as I was a walk in and did not have an appointment before hand. Waiting room had WiFi so I was able to work while I waited. More
remarkably average they completed the recall which was a software update in the normal amount of time. Generally wait times are very long even with an appointment. they completed the recall which was a software update in the normal amount of time. Generally wait times are very long even with an appointment. More
Awesome as always Great experience as always , in and out within an hour or so. Service done right! Sometimes people complain about wait times however I would rather it Great experience as always , in and out within an hour or so. Service done right! Sometimes people complain about wait times however I would rather it take an hour for proper service, which is what I got More
Nice! Great great customer experience and they have always been nice and they have a good job done and I will definitely come here for my next visit and I w Great great customer experience and they have always been nice and they have a good job done and I will definitely come here for my next visit and I will be coming over soon for a good day More
Awesome Service I arrived to the service depot with no appt due to a s few inmt tire. Andy took me right in and had it resolve by end of the day I arrived to the service depot with no appt due to a s few inmt tire. Andy took me right in and had it resolve by end of the day More
Customer service at its best It's always a great experience when I get service at Bob Johnson. My questions and needs are always met and everyone is so pleasant and welcoming. It's always a great experience when I get service at Bob Johnson. My questions and needs are always met and everyone is so pleasant and welcoming. More
Wonderful service visit When above to satisfy all my questions etc. yet still took the time to get it done right. I have competed this before pls check that. When above to satisfy all my questions etc. yet still took the time to get it done right. I have competed this before pls check that. More
Oil change Jadwin helped schedule the appointment and everything was done in a timely, professional matter. The truck was left clean and all services needed were Jadwin helped schedule the appointment and everything was done in a timely, professional matter. The truck was left clean and all services needed were completed More