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Bob Johnson Chevrolet - Service Center

Rochester, NY

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1,050 Reviews

1,050 Reviews of Bob Johnson Chevrolet - Service Center

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October 04, 2018

Lugnuts My oil change went well no problem but the tire rotation went almost wrong when one of my lugnuts was half on and the others were just touching the wh More

by Tireman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Carter
October 04, 2018

Oil change Brought in for an oil change, everything went quick and was done at a prompt manner. I would recommend Bob Johnson service center to anyone. More

by Eric2575
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachary Lavalley
October 04, 2018

Great service! I had a recent oil change, tire rotation and yearly inspection of my Malibu and waited a little longer than what I have in the past (almost and hour More

by MDEVINE6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamalle Cade
October 03, 2018

Too long to program a key After leading a new car I needed a second key programmed. The process took 8 hours. The writer said it was a slow computer and WiFi. If that’s the cas More

by jgermano
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christopher Codd
October 03, 2018

Service was done on a timely basis Great dealership to work with!! Wouldn’t buy a vehicle anywhere else. Have purchased all our vehicles here and have sent friends and family. Great More

by TANS.LOMBARDI
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Brest, Willie Williams, Giavanna Gingello
October 03, 2018

My review It was great.i left my car I got shuttle service to go to work without any delay,I got picked after work.it went everything smooth. More

by UMUTYILMAZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Stahl, Christopher Codd, Sam Cubiotti, Steve Kerr, Bill Kinney, Peter Montante, Paul Palmgreen, George Sarkis, David Towle, Joe Williams
October 02, 2018

Past and present customer service and my recent visit experi Great experience far as customer service.😉 My most recent visit which involved me returning there for previous work done which I’m still not satisfie More

by TAMMIE_TOMLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Bisig, Dan Helmbold
October 02, 2018

Courteous, supportive, exemplary Steve, Bill, and Andrew worked together to help resolve my current and future car needs with care and professionalism. I look forward to future busine More

by daniellecgrady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kerr, Bill Kinney, Andy Stewart
October 01, 2018

Awesome Experience with Service Departement I was due for a NYS Inspection and the Service Department was extremely busy when I arrived without an appointment. Andrew was calm and professional, More

by mstarr2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Bisig
September 30, 2018

Not pleased I have given reviews (not good) previously and feel annoyed by the constant contact. 10 days is too long to wait for an oil leak investigation and an More

by MOTOOLE001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don't know or care
Oct 03, 2018 -

Bob Johnson Chevrolet responded

I'm sorry to hear that. Best of luck to you in your future car maintenance.

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