Bob Johnson Chevrolet - Service Center
Rochester, NY

1,050 Reviews of Bob Johnson Chevrolet - Service Center
Lugnuts My oil change went well no problem but the tire rotation went almost wrong when one of my lugnuts was half on and the others were just touching the wh My oil change went well no problem but the tire rotation went almost wrong when one of my lugnuts was half on and the others were just touching the wheel. More
Oil change Brought in for an oil change, everything went quick and was done at a prompt manner. I would recommend Bob Johnson service center to anyone. Brought in for an oil change, everything went quick and was done at a prompt manner. I would recommend Bob Johnson service center to anyone. More
Great service! I had a recent oil change, tire rotation and yearly inspection of my Malibu and waited a little longer than what I have in the past (almost and hour I had a recent oil change, tire rotation and yearly inspection of my Malibu and waited a little longer than what I have in the past (almost and hour and a half). But overall, service is AMAZING! More
Too long to program a key After leading a new car I needed a second key programmed. The process took 8 hours. The writer said it was a slow computer and WiFi. If that’s the cas After leading a new car I needed a second key programmed. The process took 8 hours. The writer said it was a slow computer and WiFi. If that’s the case the dealership needs to make the appropriate upgrades. This was a great hardship to be without the car for an entire day for what I assumed was a simple thing. More
Service was done on a timely basis Great dealership to work with!! Wouldn’t buy a vehicle anywhere else. Have purchased all our vehicles here and have sent friends and family. Great Great dealership to work with!! Wouldn’t buy a vehicle anywhere else. Have purchased all our vehicles here and have sent friends and family. Great Team of people! More
My review It was great.i left my car I got shuttle service to go to work without any delay,I got picked after work.it went everything smooth. It was great.i left my car I got shuttle service to go to work without any delay,I got picked after work.it went everything smooth. More
Past and present customer service and my recent visit experi Great experience far as customer service.😉 My most recent visit which involved me returning there for previous work done which I’m still not satisfie Great experience far as customer service.😉 My most recent visit which involved me returning there for previous work done which I’m still not satisfied with and my car was involved in an accident while I was in the waiting area 🙁?? . Which I don’t blame anyone that I dealt with there but this just sums up my recent experience at BOb Johnson. More
Courteous, supportive, exemplary Steve, Bill, and Andrew worked together to help resolve my current and future car needs with care and professionalism. I look forward to future busine Steve, Bill, and Andrew worked together to help resolve my current and future car needs with care and professionalism. I look forward to future business More
Awesome Experience with Service Departement I was due for a NYS Inspection and the Service Department was extremely busy when I arrived without an appointment. Andrew was calm and professional, I was due for a NYS Inspection and the Service Department was extremely busy when I arrived without an appointment. Andrew was calm and professional, as always, amidst the chaos. He was able to get me in for an inspection and it was complete in almost no time. I sincerely recommend Bob Johnson Sales and Service to anyone. More
Not pleased I have given reviews (not good) previously and feel annoyed by the constant contact. 10 days is too long to wait for an oil leak investigation and an I have given reviews (not good) previously and feel annoyed by the constant contact. 10 days is too long to wait for an oil leak investigation and an oil change. I don't have this vehicle anymore and have no use for Bob Johnson. More