Bob Johnson Chevrolet - Service Center
Rochester, NY

1,050 Reviews of Bob Johnson Chevrolet - Service Center
Friendly service, easy to book and overall great appointment Made an appointment with friendly staff member (Steve) and dropped the car off for an oil change. The whole staff was smiling and friendly. The car Made an appointment with friendly staff member (Steve) and dropped the car off for an oil change. The whole staff was smiling and friendly. The car was taken in instantly and I was out of the office within about 2 minutes. Received a follow-up message when the car was done (oil change) and picked it up without any wait. Thanks to Steve and everyone at Bob Johnson’s for the great experience. Couldn’t be easier... More
First Rate as always In the door and back out within the hour! I appreciate that they know our time is valuable. I have always had a good experience at bob johnson in Roch In the door and back out within the hour! I appreciate that they know our time is valuable. I have always had a good experience at bob johnson in Rochester. More
service I have been doing business with Bob Johnson Chevy for years, and I have always been treated with respect, which as a woman goes a long way!! I have been doing business with Bob Johnson Chevy for years, and I have always been treated with respect, which as a woman goes a long way!! More
Nest dealership in Rochester, NY Always friendly, trustworthy. Great prices and fair and honest. My whole family buys from Bob Johnson and they are the only Chevy dealership we will d Always friendly, trustworthy. Great prices and fair and honest. My whole family buys from Bob Johnson and they are the only Chevy dealership we will do business with. More
Quick! Less than a hour! Inspection. Walk with a cane and they parked my vehicle right out front me. Very courteous. Waiting room is great. Good coffee! Always friendly servic Inspection. Walk with a cane and they parked my vehicle right out front me. Very courteous. Waiting room is great. Good coffee! Always friendly service! More
Customer service that goes beyond what is expected I was having a hard time communicating with another Bob Johnson dealership. Chris made sure I was taken care of and other service members were constan I was having a hard time communicating with another Bob Johnson dealership. Chris made sure I was taken care of and other service members were constantly keeping me updated on the progress of my service. Chris did whatever he could to turn a frustrating situation into a pleasant one! More
VERY disappointed poor customer service Service department hung up on me while making an appointment. Put damaged part on new car, had to service again. Service manager doesn't return my ca Service department hung up on me while making an appointment. Put damaged part on new car, had to service again. Service manager doesn't return my calls. More
Great people Came in to order then pick up accessory items with Chevy Rewards credit. Everyone was great and I was treated well. Very clean and efficient facility. Came in to order then pick up accessory items with Chevy Rewards credit. Everyone was great and I was treated well. Very clean and efficient facility. More
Top Flight Service I’ve been working with Dan Hembold in service for years, I wouldn’t work with anyone else. He’s earned my trust by making honest recommendations. Than I’ve been working with Dan Hembold in service for years, I wouldn’t work with anyone else. He’s earned my trust by making honest recommendations. Thank you for the great service. More
ratings of service center The service center is friendly, helpful, and I have always been very satisfied with any service that has had to been done on previous cars. This is o The service center is friendly, helpful, and I have always been very satisfied with any service that has had to been done on previous cars. This is our second lease car from Bob Johnson's but years ago did buy a car and the service all around has and is excellent. I'm so sorry that I do not remember any of the people in service that has taken care of us and we have not had our present car in for service yet. More