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Bob Johnson Chevrolet - Service Center

Rochester, NY

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1,050 Reviews

1,050 Reviews of Bob Johnson Chevrolet - Service Center

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September 30, 2018

Friendly service, easy to book and overall great appointment Made an appointment with friendly staff member (Steve) and dropped the car off for an oil change. The whole staff was smiling and friendly. The car More

by HYQUALSERVICES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kerr
September 30, 2018

First Rate as always In the door and back out within the hour! I appreciate that they know our time is valuable. I have always had a good experience at bob johnson in Roch More

by VANDURME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Bisig
September 30, 2018

service I have been doing business with Bob Johnson Chevy for years, and I have always been treated with respect, which as a woman goes a long way!! More

by Alliwatcher1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Bisig
September 30, 2018

Nest dealership in Rochester, NY Always friendly, trustworthy. Great prices and fair and honest. My whole family buys from Bob Johnson and they are the only Chevy dealership we will d More

by Mjf74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cannavino, Steve Kerr, George Sarkis, Nate Bosek-Sills
September 30, 2018

Quick! Less than a hour! Inspection. Walk with a cane and they parked my vehicle right out front me. Very courteous. Waiting room is great. Good coffee! Always friendly servic More

by GRANT220
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Codd
September 29, 2018

Customer service that goes beyond what is expected I was having a hard time communicating with another Bob Johnson dealership. Chris made sure I was taken care of and other service members were constan More

by Stephanie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Codd
September 27, 2018

VERY disappointed poor customer service Service department hung up on me while making an appointment. Put damaged part on new car, had to service again. Service manager doesn't return my ca More

by theresah.shi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
George Sarkis, Damon Brown
Sep 28, 2018 -

Bob Johnson Chevrolet responded

I am sorry to hear about this experience. Please feel free to call in and ask for Mat so that we can make things right.

September 27, 2018

Great people Came in to order then pick up accessory items with Chevy Rewards credit. Everyone was great and I was treated well. Very clean and efficient facility. More

by dhandydave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Glade, parts, Dan Helmbold
September 27, 2018

Top Flight Service I’ve been working with Dan Hembold in service for years, I wouldn’t work with anyone else. He’s earned my trust by making honest recommendations. Than More

by JDANGELO1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Helmbold
September 27, 2018

ratings of service center The service center is friendly, helpful, and I have always been very satisfied with any service that has had to been done on previous cars. This is o More

by AKOSEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Bittner
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