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Bob Johnson Chevrolet - Service Center
Rochester, NY
1,050 Reviews
1,050 Reviews of Bob Johnson Chevrolet - Service Center
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September 16, 2018
Great service Had a flat tire in the morning. Filled it with air ,still slow leak. Drove to dealer and fixed it within a couple hours. Offered shuttle back to work. Had a flat tire in the morning. Filled it with air ,still slow leak. Drove to dealer and fixed it within a couple hours. Offered shuttle back to work. Very friendly. More
by SANDYWELLS75
Verified CustomerEmployees Worked With
Carol Harrington
September 14, 2018
Brakes Needed my breaks fixed and bob Johnson did a great job at repairing them and in a great amount of time as well, couldn’t be happier with the results a Needed my breaks fixed and bob Johnson did a great job at repairing them and in a great amount of time as well, couldn’t be happier with the results and cost! More
by BROOKLYNN.GORMEL
Employees Worked With
Jamalle Cade, Steve Kerr
September 14, 2018
Oil change and Tire Rotation I was in and out in an 1 hour and 15 minutes without an appointment. Having said that there was only one customer ahead of me. They have a comfortable I was in and out in an 1 hour and 15 minutes without an appointment. Having said that there was only one customer ahead of me. They have a comfortable waiting area with refreshments and a large screen TV. More
by GMINIER
Employees Worked With
Jamalle Cade
September 14, 2018
2.5 hour oil change I scheduled a 1:30 PM oil change and tire rotation on 8/28/18. I arrived on time and ended up waiting until 4:00 to get my car back. The service peopl I scheduled a 1:30 PM oil change and tire rotation on 8/28/18. I arrived on time and ended up waiting until 4:00 to get my car back. The service people I dealt with were nice but why would it take 2.5 hours to get my oil changed and tires rotated. More
by C.BASH88
Employees Worked With
Do not remember who helped me.
September 13, 2018
Oil change service I walked in with no appointment and was put in que and my service advisor Paul was excellent to work with and had me in and out in a time crunch in 45 I walked in with no appointment and was put in que and my service advisor Paul was excellent to work with and had me in and out in a time crunch in 45 minutes and i was wowed by the integrity of the entire dealership! Keep up the great work Paul! More
by dodge1
Employees Worked With
Paul Palmgreen
September 13, 2018
Service Very accommodating! They offered a loaner vehicle and very thoroughly checked to find a solution to the problem. They were very timely when I came bac Very accommodating! They offered a loaner vehicle and very thoroughly checked to find a solution to the problem. They were very timely when I came back to pick up my car and return the loaner. More
by richayers84
Employees Worked With
Dan Helmbold, Steve Kerr
September 13, 2018
Nice time getting the recall done Excellent service with quiet waiting accommodations. Had to go in for a few simple fixes. Provided honest feedback for my questions as well. Will defi Excellent service with quiet waiting accommodations. Had to go in for a few simple fixes. Provided honest feedback for my questions as well. Will definitely be coming back! More
by Danny
Employees Worked With
Andrew Bisig
September 13, 2018
Service At bob johnsons they have the best service people to deal with and give you the best quality work around. They are quick getting you in and out with y At bob johnsons they have the best service people to deal with and give you the best quality work around. They are quick getting you in and out with your vehicle. The sales people are friendly and help you find what you want in your price range. Couldn’t ask for any better More
by MANNA2211
Employees Worked With
John Brest, Dan Helmbold, Anne Lakis
September 13, 2018
Great dealership. Bob Johnson Chevrolet doesn't disappoint. They offer excellent service, good price, quality people. This is the second vehicle that I have purchased Bob Johnson Chevrolet doesn't disappoint. They offer excellent service, good price, quality people. This is the second vehicle that I have purchased from them. Benny Canavino is the BEST automotive salesperson in Rochester. More
by amafico
Employees Worked With
Benny Cannavino, George Sarkis
September 13, 2018
Horrible service My car was taken in for service and 2 months later nothing was resolved or fixed. I was given a quote and when my insurance company attempted to conta My car was taken in for service and 2 months later nothing was resolved or fixed. I was given a quote and when my insurance company attempted to contact the department to get diagnosis to fix it under my mechanical breakdown warranty they never returned their call so no work was ever peformed on my car and to top it off I drove it in there and when I picked it up the car wouldn't move so it had to be towed out. I am going to be filing a complaint with the better business bureau due to the way the situation was handled and the lies that the service rep and manager told. More
by ASHLEIMTAYLOR
Employees Worked With
2 employees but I have contact BBB about my issue
