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Bob Johnson Chevrolet - Service Center

Rochester, NY

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1,050 Reviews

1,050 Reviews of Bob Johnson Chevrolet - Service Center

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September 12, 2018

Nice staff. Great costumer service I have been coming here to get my car serviced and repaired for three years. The staff is great and it's always clean and the free coffee is a plus. More

by BROWER417
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kerr
September 12, 2018

Recall Didn’t have to wait long, took car right in. Hector came over to sayhi and and to see if the car was taken car of. More

by lovelac405
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Montante, George Sarkis, Hector Padgham
September 12, 2018

oil change had my 2018 silverado in for oil change.shuttle to me to the mall while work was being done.got a ride back as soon as the truck was done.everyone was More

by MINUTEMAN17762009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Bisig
September 12, 2018

2017 Cruze brake caliper warranty fix. Car diagnosed and repair completed once part was procured. A day earlier than estimated. Phone updates throughout the process and my wife picked up t More

by MARKREEVES01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamalle Cade
September 12, 2018

Great service department Always fast and friendly. Easy to make an appointment on the app. Every oil change has been done in about an hour. Always explain everything clearly. More

by TPJOYCE21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamalle Cade, Joeseph Grimshaw, George Sarkis
September 12, 2018

Braking bad Took car in 1 week from purchase. Had front brakes turned, new ones on rear. Still squeak after repairs. Obviously never serviced prior to purchase. More

by TraxCG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrew Bisig, Dan Helmbold, Andy Stewart
Sep 17, 2018 -

Bob Johnson Chevrolet responded

Hello! Please contact Chris Codd our service manager as we would like to make things right for you. Thanks!

September 12, 2018

Good service, took to long? Needed an oil change and tire rotation. The service appointment took 2 he’s to complete. I do not think in my opinion that it should take two hours, t More

by WIK2069
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Codd
September 12, 2018

Nothing but the best The people at Bob Johnson are the best . They get you in give you a every accurate time for the work that needs to be done. Not to mention a very nice More

by NOTOJAMES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Bisig, Christopher Codd, Anne Lakis, George Sarkis
September 12, 2018

Top tier service. Fast, friendly, efficient. Would recommend to all. Process was easy from start to finish. Service department called me with updates twice a day until More

by FDEGUGLIELMO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Bisig, Jamalle Cade, Dan Helmbold, Paul Palmgreen, Christopher Sherlock
September 12, 2018

Great service The gentlemen do the best to make sure we leave happy and they also explain the work needed to get my car fixed. I appreciate them very much. More

by DURIEL52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Bisig, Jamalle Cade, Christopher Codd
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