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Bob Johnson Chevrolet - Service Center

Rochester, NY

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1,050 Reviews

1,050 Reviews of Bob Johnson Chevrolet - Service Center

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August 22, 2018

Review No comment I just came in last time for a oil change and tire rotation and I was very satisfied with professional service that was performed. More

by JSMJTM1987
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
This makes no sense I do not remember the names of any people I spent time with
August 22, 2018

Great service except for initial call. My oil light when on and I checked my message board to find out I had less than 5% left of oil life. I had a long distance trip I needed to take for w More

by KEV0902
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Barty, Andrew Bisig, John Brest, Jamalle Cade, Dan Helmbold, Anne Lakis
August 21, 2018

Tire rotation On every oil change and tire rotation they forget to reset the tire pressure sensor. This makes having to return to have them reset. Thanks. More

by RDL179111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Sherlock
August 21, 2018

Service at Bob Johnson We were very pleased with the service that was done to our vehicle would definitely recommend my friends to take their vehicles there. Thanks again More

by Junea_22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Helmbold
August 21, 2018

Worst Experience Ever!!!! Nothing was done right and I ended up taking it to a repair shop to get it right . Total incompetence from everyone I deal with there, it's never a More

by CLARK6363
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Buddy Baur, Carol Harrington, Rich Held, Stephen Johnson, Bill Kinney, Jessica Leach, Peter Montante, Bill Simpson, Dylan Love
Sep 04, 2018 -

Bob Johnson Chevrolet responded

Hello! We would like for you to reach out to a manager concerning your issue. You have tagged all sales managers and business development staff but it sounds like a service issue so I am not sure who to direct you but please speak with someone so that we can make this right. Thank you!

August 21, 2018

Always a great experiance I always have a great experiance at the service center. They are kind and pleasant. Altho I had horrible experiance over in the sales department while More

by YSFAIR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamalle Cade, Nicholas Delettera, Tyler Kole
August 20, 2018

Could have been a five star I was very satisfied with the service I got it Bob Johnson. They took care of my vibe airbag recall. Only issue I had with it was they had told me in More

by dnh1
Recommend Dealer
Yes
Employees Worked With
I don’t remember
August 19, 2018

Staff is friendly and helpful Everyone is so helpful and friendly including chris code and his crew. I would highly recommend Bob johnson. Thank you for all of your help. More

by RYAN_E_MESSMER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Codd
August 19, 2018

Most friendly; good price From the second I pulled in there were friendly and happy people taking care of me. I went for an inspection and really only dealt with one guy, but More

by OMORALES45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Hill
August 19, 2018

Consistently above average! They listen to you, they solve your problem and the price is good. They don’t to up sell you with needless work. great service! More

by JOERAMIREZ7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joeseph Grimshaw
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