Bob Johnson Chevrolet - Service Center

Overpaid batterys I paid 205 dollars for new battery because I'm a gm customer and the GM symbol on battery. Had 2 options of batteries but for some reason the only bat I paid 205 dollars for new battery because I'm a gm customer and the GM symbol on battery. Had 2 options of batteries but for some reason the only battery in stock was the most expensive one. Wow what a surprise for a gm long time customer. I have been around batteries for my boat which is Chevy engine 350 v8 and o Lyft owned gm cars. Should have been under warranty but no bad cell which happen in less than 3 year old battery another GM product. 60 dollars and ahold day with techs this is what they found which I told them at 9am. Picked truck up at 5pm 305 dollars later. For a100 -150 dollar battery. And I have extended warranty. Lol thanks More

Inspection one week prior to coming to get my inspection done I had my oil changed at Bob Johnsons service. They never told me my inspection was 6 months overdu one week prior to coming to get my inspection done I had my oil changed at Bob Johnsons service. They never told me my inspection was 6 months overdue. I was pulled over by the sheriff's department and they advised me. I know it's my responsibility to take care of that but I would have thought that someone in the service department would have caught it. I then brought my vehicle in for the inspection and they said it would take an hour. 2 hours past and no one came to tell me what was going on. I went to the service counter to see what was taking so long and my paperwork was sitting there on the desk waiting to tell me I needed wiper blades to complete my inspection. It was well over two and a half hours I waited. communication is key in customer service. More

Good service friendly knowledgeable staff would recommend to family and friends waiting area is comfortable and the free snacks are nice, convienant hours and Avi friendly knowledgeable staff would recommend to family and friends waiting area is comfortable and the free snacks are nice, convienant hours and Avila noble hours More

Great Service Prompted service. Classic Corvette & found and ordered parts needed. Parts had to be shipped from out of state. Randy did great job with repairs. Got Prompted service. Classic Corvette & found and ordered parts needed. Parts had to be shipped from out of state. Randy did great job with repairs. Got me in for repairs, no appointment. More

Satisfied customer Bob Johnson Chevrolet treat customers with respect. I have had major and minor work done on my car and I have always been a satisfied customer. Bob Johnson Chevrolet treat customers with respect. I have had major and minor work done on my car and I have always been a satisfied customer. More

New car service Took the car in for service for a minor issue. I was quickly given a loaner car. They fixed the problem in a day . They were extremely friendly and a Took the car in for service for a minor issue. I was quickly given a loaner car. They fixed the problem in a day . They were extremely friendly and a pleasure to deal with . More

My personal experience Because the cost of parts is high and could pay a lower price at the auto part store. But getting to point of doing the majority of the work myself an Because the cost of parts is high and could pay a lower price at the auto part store. But getting to point of doing the majority of the work myself and only bringing the vehicle in for the stuff that I can not do without the proper tools. More

Helpful, patient, and professional. Chris C. and Danny H. were great to work with. They listened to the problem I had and were eager to fix the situation. Thank you! Chris C. and Danny H. were great to work with. They listened to the problem I had and were eager to fix the situation. Thank you! More

Excellent Service. Excellent customer service. Members of the team are knowledgeable, helpful and very pleasant. They go above and beyond to meet the needs of the cust Excellent customer service. Members of the team are knowledgeable, helpful and very pleasant. They go above and beyond to meet the needs of the customer. They sales and servcive teams are exceptional. Would hIghly recommend dealership. More

Always Better Than Inticipated Was a minor issue that required the car to be left overnight. Mark Jenkins was great to work with through this issue. Everything explained in detail a Was a minor issue that required the car to be left overnight. Mark Jenkins was great to work with through this issue. Everything explained in detail and had a call to pick up earlier than expected. Great service experience as always! More