Bob Johnson Chevrolet - Service Center

Air confitioner Great job by everyone, just returned from North Carolina and air conditioner worked flawlessly!! Thank you Andrew for your support, professionalism an Great job by everyone, just returned from North Carolina and air conditioner worked flawlessly!! Thank you Andrew for your support, professionalism and all around friendliness. Two thumbs up. More

Very friendly and accommodating service. Was very pleased. Got the service done in a timely manner. Always refer Bob Johnson to friends, family and clients. The employees are all very profess Was very pleased. Got the service done in a timely manner. Always refer Bob Johnson to friends, family and clients. The employees are all very professional and courteous. More

Oil chsnge I was in for a early oil change on a new engine before a trip. No problems. Alway between 1 hour and 1.5 hour wait with a appointment. I was in for a early oil change on a new engine before a trip. No problems. Alway between 1 hour and 1.5 hour wait with a appointment. More

Oil change and overall check up They always do a good job, Thorough and have proved themselves trustworthy.Always friendly and professional , I always know my car is in good hands. They always do a good job, Thorough and have proved themselves trustworthy.Always friendly and professional , I always know my car is in good hands. More

had an electrical problem, was taken care of within 2 hours Andrew did a great job getting me in and having technician solve problem. Problem was intermittent and could only be serviced when the issue was occur Andrew did a great job getting me in and having technician solve problem. Problem was intermittent and could only be serviced when the issue was occuring More

Bob Johnson Chevrolet Ridge Road Rochester, Ny I gave the best rating because the staff is always professional, courteous, and friendly to me when I bring my Chevy Trax in appointments. They expla I gave the best rating because the staff is always professional, courteous, and friendly to me when I bring my Chevy Trax in appointments. They explain any issues so I understand what needs to be done. They provide No Charge vehicle rental if your vehicle needs to be in service for extended period of time. More

rear wheel brake noise? Chris Codd listened to my concerns and showed me that the brakes were in good condition.He had the mechanic check all four wheels and showed me the pr Chris Codd listened to my concerns and showed me that the brakes were in good condition.He had the mechanic check all four wheels and showed me the proof. Dick Farone More

Service Department Very customer focused. Always friendly and very helpful. Customer comes first and always go the extra mile to please the customer. They are a pleasure Very customer focused. Always friendly and very helpful. Customer comes first and always go the extra mile to please the customer. They are a pleasure to deal with. More

well pleased Expedient, Reliable, great customer service. They make you feel special. Like family I highly recommend their services. The waiting period was fast an Expedient, Reliable, great customer service. They make you feel special. Like family I highly recommend their services. The waiting period was fast and the waiting room was filled with coffee, water, and pastries. More

Okay service Thankful for the free fruit & water while I waited and for the evening hours. Lady at payment window left her window twice while people waiting to che Thankful for the free fruit & water while I waited and for the evening hours. Lady at payment window left her window twice while people waiting to check for a pen in shuttle van. Didn’t seem important enough to keep people waiting. Then when I paid by check, she said “I’m gonna need to see ID.” How about rephrasing to “May I please see you ID?” Oil change took longer than expected. More