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Bob Johnson Chevrolet - Service Center
Rochester, NY
1,050 Reviews
1,050 Reviews of Bob Johnson Chevrolet - Service Center
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July 03, 2018
First service I had a great experience at Bob Johnson Chevrolet! I got my 17’ Cruze expected and had an oil change. All the employees who helped me were amazing! I had a great experience at Bob Johnson Chevrolet! I got my 17’ Cruze expected and had an oil change. All the employees who helped me were amazing! More
by GRAZIANO.LEAH
Verified CustomerEmployees Worked With
Paul Palmgreen
July 03, 2018
Misleading I went in for a bulb change that was covered under manufactur warranty. 2 hours later the service guy comes to me and says it's not your bulb you have I went in for a bulb change that was covered under manufactur warranty. 2 hours later the service guy comes to me and says it's not your bulb you have a missing fuse and charged me $100 for diagnostic test I did not ask for. I thought I was getting a warranty service not a diagnostic charge. Then he says well I didnt charge you for the fuse. More
by Esua223
Employees Worked With
Mark Jenkins
July 03, 2018
It was great in and out!!! It was great! Had to come in for a New York State Inspection. It was a quick experience and I would recommend the service department to anyone!!!! It was great! Had to come in for a New York State Inspection. It was a quick experience and I would recommend the service department to anyone!!!! More
by DONNAPRO56
Employees Worked With
Paul Palmgreen
July 03, 2018
Terrific, timely customer service. Went for an oil change and was greeted by a nice gentleman named Paul who explained everything. It took a minimal amount if time which is always a b Went for an oil change and was greeted by a nice gentleman named Paul who explained everything. It took a minimal amount if time which is always a bonus. More
by DOLLFAN17
Employees Worked With
Paul Palmgreen, Anthony Suttera
July 03, 2018
Excellent and very customer friendly I am always treated GREAT and the service writers are caring and go over and above to take care of my vehicles. I never had any issues or short change I am always treated GREAT and the service writers are caring and go over and above to take care of my vehicles. I never had any issues or short changed on service. Sales, Service even the Shuttle service is A-1 ............ More
by PRUGG13
Employees Worked With
Jessica Stahl, Andrew Bisig, Jamalle Cade, Benny Cannavino, Christopher Codd, Dan Helmbold, Bill Kinney, Peter Montante, George Sarkis, Lenny Zaccaglino
July 03, 2018
Always treated with respect So far all my experience with Bob Johnson has been positive. Always treated well by staff and technicians.i would recommend my family and friends to d So far all my experience with Bob Johnson has been positive. Always treated well by staff and technicians.i would recommend my family and friends to deal with this dealership. More
by HYDRO2625
Employees Worked With
Michael Barty, Jamalle Cade, Bill Kinney
July 01, 2018
Customer Care I found the service team was friendly. They provided fast, honest and very efficient, timely work. I will continue to trust them with any work neede I found the service team was friendly. They provided fast, honest and very efficient, timely work. I will continue to trust them with any work needed on my car (s) in the future. More
by MSEEGER77
Employees Worked With
Christopher Codd
July 01, 2018
Oil change I was thankful I was able to get an oil change and tire rotation without an appointment. It was done within the time range I was told, too. I was thankful I was able to get an oil change and tire rotation without an appointment. It was done within the time range I was told, too. More
by CLDA
Employees Worked With
Christopher Sherlock
July 01, 2018
service he let me know what problem my car plus let me use rent car i was happy bob johnson good service and service air bag and shift he let me know what problem my car plus let me use rent car i was happy bob johnson good service and service air bag and shift More
by JJMAC45
Employees Worked With
Dan Helmbold
June 30, 2018
Low standard Since 2005 i have been faithful to bob Johnson and have bought approx. 6 vehicles, this does not constitute a respectable treatment from the service d Since 2005 i have been faithful to bob Johnson and have bought approx. 6 vehicles, this does not constitute a respectable treatment from the service department. I am not sure why i go back. I do think that service sucks there and the service reps that you first meet are crap. I think it is time to go somewhere else. This not just from this last service appt. it has been this bad with other employees i every one of my appts. Never has it been a pleasant experience More
by jd11842
Employees Worked With
Christopher Sherlock
