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Bob Johnson Chevrolet - Service Center

Rochester, NY

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1,050 Reviews

1,050 Reviews of Bob Johnson Chevrolet - Service Center

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June 26, 2018

Communication poor I had great help as far as finding out about my warranty my car had in regards to the problem I had but the communication with the dealership was very More

by Missbooth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan Helmbold
Aug 07, 2018 -

Bob Johnson Chevrolet responded

Thank you for providing us with that feedback, it will be useful for improvement.

June 26, 2018

seamless, convenient, professional Dan Helmbold has made servicing my Chevy a pleasurable experience. He is professional and genuinely concerned of any issues or concerns I may have ab More

by TYLERANDBETH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Helmbold
June 25, 2018

Great service, always helpful Danny has worked with me since I got my new car. He is personable and values my business. The service is either quick or they will usually offer a ren More

by JUSTINOU7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Helmbold
June 25, 2018

Amazing very friendly Very great customer service! Oil change was done really quickly and we had coffee and snacks for free, kids played on the tablets very nice place. More

by NOEMAIL3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kerr, Jake Magin, Steve York
June 25, 2018

Good repair I had a good experience at Bob Johnson's service department. Andy in service was very helpful and kept me in the loop as to what was going on with my More

by LBP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Bisig
June 25, 2018

Best dealership in the north east Not only is this the best dealership but hey have the best Gm service center too. My wife and I leased 8 cars from Bob Johnson and will continue to le More

by BURTY_32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamalle Cade, Anne Lakis, Eric Pappert
June 25, 2018

I had my car inspected and oil changed.. The service men or reps were very professional and polite. From the time I entered until left everything was good. Keep up the good work.. More

by broque
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamalle Cade, Mark Jenkins
June 25, 2018

Great Service My experience was great at Bob Johnson! The service was very quick and I didn’t even have to have an appointment. The people there were very helpful a More

by APSWIMMERGIRL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Sherlock
June 25, 2018

Oil change Great service, went in for an oil change and they did that and so much more for my car! My wait wasn’t too long either. Thank you! More

by JILLIANRSTOESSEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Palmgreen
June 25, 2018

Service is fast and excellent Bob Johnson needed to keep my vechicle for 3days, they gave me a rental free of charge, they made sure they kept me in tune with what was going on, th More

by Margie B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Helmbold
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