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Bob Johnson Chevrolet - Service Center

Rochester, NY

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1,050 Reviews

1,050 Reviews of Bob Johnson Chevrolet - Service Center

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June 19, 2018

Great Mark was very professional and helpful. Randy performed the services on my Corvette. It was returned to me as clean as it was when I dropped her off. More

by C7R004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
June 19, 2018

Oil change, tire rotation and multi point Although the amount of time waiting for an oil change, tire rotation and multi Point inspection seems a bit excessive, I feel the overall quality of More

by TGARNOLD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Helmbold
June 19, 2018

Great service I got to the service station and thought there would be a very long wait. They got me out faster than anticipated and were very thorough in explainin More

by KMESS266
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamalle Cade
June 16, 2018

Service The service is great . We were told exactly what had been done. The staff is always helpful. We have dealt with B. Johnson for a few years now a More

by PAINTER6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kerr
June 16, 2018

fast and good Had a 10:30 appointment and was on my way at 11:10 and they also rotated the tires on my truck. My truck has locking rims which takes a special tool More

by RMOSHER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Bittner, Christopher Codd
June 16, 2018

replaced tire service rep checked tire and determined it could not be repaired and had tire replaced. Even without having the tire in stock still had it completed i More

by ZAKMAN160
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Codd, Steve Kerr
June 15, 2018

Andrew Bisig deserves a raise! Andrew gives personal care and overall concern for our car, even our family. He is the only service advisor we work with... not to say any others were More

by DORFY16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Idk what his namethe guy who pulled the car up, Andrew Bisig
June 15, 2018

Squeezed me in! Sqeezed me into the schedule for what I thought was going to be a simple evaluation. I was not complaing about anything on my 30,000 mile '14 Cruze (g More

by Chucky P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The service tech (showed me the problems), Andrew Bisig, Christopher Codd
June 15, 2018

Great Customer Service Chris and Dan were amazing, They went above and beyond for me and I couldn’t be happier. I was impressed that they took my history with Bob Johnson in More

by GREGDZ16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Codd, Dan Helmbold
June 15, 2018

Blue tooth hasn’t worked properly since I got the car. They haven’t figured out what’s wrong with my car. Brought it in several times. Last time they had my car for six days still didn’t fix it More

by JJMOM523
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rocco Pellegrino, Scott Tam
Aug 07, 2018 -

Bob Johnson Chevrolet responded

I'm sorry to hear that. Please contact Chris Codd so that we can make the situation better.

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