Bob Johnson Chevrolet - Service Center
Rochester, NY

1,050 Reviews of Bob Johnson Chevrolet - Service Center
Great Mark was very professional and helpful. Randy performed the services on my Corvette. It was returned to me as clean as it was when I dropped her off. Mark was very professional and helpful. Randy performed the services on my Corvette. It was returned to me as clean as it was when I dropped her off. Unlike the last dealer I took her to. Well done guys! More
Oil change, tire rotation and multi point Although the amount of time waiting for an oil change, tire rotation and multi Point inspection seems a bit excessive, I feel the overall quality of Although the amount of time waiting for an oil change, tire rotation and multi Point inspection seems a bit excessive, I feel the overall quality of the work and explanation of what was done, gives me peace of mind More
Great service I got to the service station and thought there would be a very long wait. They got me out faster than anticipated and were very thorough in explainin I got to the service station and thought there would be a very long wait. They got me out faster than anticipated and were very thorough in explaining the work needing to be done. More
Service The service is great . We were told exactly what had been done. The staff is always helpful. We have dealt with B. Johnson for a few years now a The service is great . We were told exactly what had been done. The staff is always helpful. We have dealt with B. Johnson for a few years now and will continue to do so. More
fast and good Had a 10:30 appointment and was on my way at 11:10 and they also rotated the tires on my truck. My truck has locking rims which takes a special tool Had a 10:30 appointment and was on my way at 11:10 and they also rotated the tires on my truck. My truck has locking rims which takes a special tool to rotate them. More
replaced tire service rep checked tire and determined it could not be repaired and had tire replaced. Even without having the tire in stock still had it completed i service rep checked tire and determined it could not be repaired and had tire replaced. Even without having the tire in stock still had it completed in about 3 hours More
Andrew Bisig deserves a raise! Andrew gives personal care and overall concern for our car, even our family. He is the only service advisor we work with... not to say any others were Andrew gives personal care and overall concern for our car, even our family. He is the only service advisor we work with... not to say any others were bad... just want to work with Andrew More
Squeezed me in! Sqeezed me into the schedule for what I thought was going to be a simple evaluation. I was not complaing about anything on my 30,000 mile '14 Cruze (g Sqeezed me into the schedule for what I thought was going to be a simple evaluation. I was not complaing about anything on my 30,000 mile '14 Cruze (great car). It was to be it's first good look-over. I'm meticulous, so I asked Andy in service to give me his best guy. Good thing too, 'cause he caught two minor problems early that could have been big trouble down the road. I'm very thankful for the high level of expertise and fast service! More
Great Customer Service Chris and Dan were amazing, They went above and beyond for me and I couldn’t be happier. I was impressed that they took my history with Bob Johnson in Chris and Dan were amazing, They went above and beyond for me and I couldn’t be happier. I was impressed that they took my history with Bob Johnson into consideration when helping me, as customer loyalty doesn’t tend to go as far with most companies anymore. Their combined efforts have earned my business as long as I need a car or any work done. More
Blue tooth hasn’t worked properly since I got the car. They haven’t figured out what’s wrong with my car. Brought it in several times. Last time they had my car for six days still didn’t fix it They haven’t figured out what’s wrong with my car. Brought it in several times. Last time they had my car for six days still didn’t fix it More