Back

Bob Johnson Chevrolet - Service Center

Rochester, NY

not yet
rated
1,050 Reviews

1,050 Reviews of Bob Johnson Chevrolet - Service Center

Sort by
June 15, 2018

Good service They do great service all the time! It is always a pleasure to stop in and services done quickly and correctly thank you for all that you guys do More

by KELLYLEEWILLIAMS
Recommend Dealer
Yes
Employees Worked With
Jamalle Cade, Chris Callari, Benny Cannavino, Christopher Codd, Frank Destefano, George Sarkis, Christopher Sherlock, David Towle
June 14, 2018

Oil Change, Tire Rotation The turn around was very quick! The car was completed in 45 minutes. It was so quick that we just stayed until it was done. More

by valsnelgrove425
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Bisig
June 14, 2018

100 percent satisfied with the final results of my service v Problem with transmission on my chev traverse. Service dept corrected the problem and now tranny shifts smooth just like new. Will recommend Bob Johns More

by RFRENCH744
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Delettera
June 13, 2018

Not a great experience I have already written about the issues we had with the sales and service dept and no one has ever reached out to me. So I’m not going to waste my ti More

by CWALL1818
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Faggiano
Aug 07, 2018 -

Bob Johnson Chevrolet responded

I apologize for this experience. As we do not have your information please contact our service manager Chris and we will do our best to amend the situation.

June 13, 2018

Always a good experience The gentleman i had in the service department, was younger maybe early 20’s, i believe his name was Paul he was very very helpful. More

by MICHAELAJORDAN059
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Palmgreen
June 13, 2018

Great service Took my car in for a oil change, had great service and was in and out in under an hour. I would definitely recommend Bob Johnson. More

by NEWMY3316
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kerr
June 13, 2018

Great service The service has always been great at Bob Johnson's. It was a pleasure doing business with Andrew. Bert Marlatt has been my sales rep for over 20 years More

by BPMARS82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Bisig, Bert Marlatt, George Sarkis
June 13, 2018

Vetry positive service issue resolved Andrew Bisig was a great representive and took care of my car needs in a professional manor . My experience was a very positive response and in the p More

by STEPHEN.MARONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Bisig, Dan Helmbold, Joe LoVerde, George Sarkis
June 13, 2018

Everything bad happened! Mark did excellent job! In spite of the fact that I brought to Bob Johnson a car 2017 with nothing wrong with it. It had 6,000 miles and was there fo More

by SCOTTYHILTONNY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Mark Jenkins
Aug 07, 2018 -

Bob Johnson Chevrolet responded

Hi! I'm glad to hear that despite the inconvenience Mark was able to satisfy you. Thank you for your review.

June 12, 2018

Great service! Was able to get my vehicle in when I wanted to; the service rep is fantastic; and my car was finished ahead of schedule! Dan is a great asset to your More

by Namgrunt68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Helmbold
...
69
...