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Bob Johnson Chevrolet - Service Center
Rochester, NY
1,052 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,052 Reviews of Bob Johnson Chevrolet - Service Center
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April 06, 2018
Top Notch Service was done under warranty so had to go through Ray Mitchell. He picked my car up from my house to make sure the repair was accomplished at my co Service was done under warranty so had to go through Ray Mitchell. He picked my car up from my house to make sure the repair was accomplished at my convenience. Ray is very dependable and always quick to respond to any inquiry. He is the best! More
by VALBARBIC4
Verified CustomerEmployees Worked With
Ray Mitchell
April 05, 2018
Toyota Canry Damon was very helpful and patient. I appreciate that he went out of his way to explain everything until i understood. Highly recommend him and bob Jo Damon was very helpful and patient. I appreciate that he went out of his way to explain everything until i understood. Highly recommend him and bob Johnson. Willie was a great help too More
by weareofficially
Employees Worked With
Xiomara, Stephen Johnson, George Sarkis, Willie Williams
April 05, 2018
30,000 Mike Check Up Everyone was very helpful and got me in on time and within the timeframe they had given me as a guideline. It was such a busy day so I was impressed t Everyone was very helpful and got me in on time and within the timeframe they had given me as a guideline. It was such a busy day so I was impressed that the service was timely and efficient. More
by MDMUTTON
Employees Worked With
Andrew Bisig
April 05, 2018
inspection, oil change and tire rotation The above service was done in a professional manner and in a reasonable amount of time. I didn't have to waste a whole day sitting in the waiting roo The above service was done in a professional manner and in a reasonable amount of time. I didn't have to waste a whole day sitting in the waiting room. Jammal the service writer in a very couteous and professional in his job. I recommend him highly. More
by HUTESHOG
Employees Worked With
Jamalle Cade
April 05, 2018
Repairs/ inspection I came for inspection and oil change. Had some unexpected repairs, but Steve made unpleasant news more easy to handle, by explaining throughly. I’ll b I came for inspection and oil change. Had some unexpected repairs, but Steve made unpleasant news more easy to handle, by explaining throughly. I’ll be back. More
by ERJORDAN321
Employees Worked With
Steve Kerr
April 04, 2018
Over priced labor rate Took my car in for NY inspection and they failed it for bad control arm bearings. I had no indication they were bad but they assured me they were. Soa Took my car in for NY inspection and they failed it for bad control arm bearings. I had no indication they were bad but they assured me they were. Soaked me for $512. The labor rate per hour is so over priced and of course the took the maximum time to fix it.I suggest if you need a NY inspection steer clear of a dealer shop. More
by hjm65
Employees Worked With
Other
April 04, 2018
Great service. When ever I have a concern, question or a problem, I always end up getting good service. My needs are met and I leave satisfied. Staff are friendly, h When ever I have a concern, question or a problem, I always end up getting good service. My needs are met and I leave satisfied. Staff are friendly, helpful and knowledgeable. More
by MAIRA_VARGAS1985
Employees Worked With
Nick Lang-tech, Dan Helmbold
April 04, 2018
NAY inspection They were very busy but the inspection was done in a reasonable amount of time. I think the eay to go is drop vehicle off and come back a couple of ho They were very busy but the inspection was done in a reasonable amount of time. I think the eay to go is drop vehicle off and come back a couple of hours later to pick it up. More
by GRBMV82
Employees Worked With
Dan Helmbold
April 03, 2018
Very well run operation! The service department at Bob Johnson is very well run, very efficient. Each customer in promptly taken care of, service performed quickly, the waiti The service department at Bob Johnson is very well run, very efficient. Each customer in promptly taken care of, service performed quickly, the waiting area is 'deluxe', open , clean, coffee, snacks, TV. More
by UCBY
Employees Worked With
Steve Kerr
April 03, 2018
best service dept. person Mark Jenkins is the best person to deal with in your whole company . I hope he never leaves , because if he leaves I leave !!!!! your sales people sh Mark Jenkins is the best person to deal with in your whole company . I hope he never leaves , because if he leaves I leave !!!!! your sales people should be as nice ! More
by NONNIE6640
Employees Worked With
Mark Jenkins
