Bob Johnson Chevrolet - Service Center

Great Experience The service representative that I dealt with took the time to find out everything I needed to know and made sure I was satisfied with the service perf The service representative that I dealt with took the time to find out everything I needed to know and made sure I was satisfied with the service performed on my car More

Great Service The service department has greatly improved since my last visit there. The service associate and the service manager took care of my issues and made s The service department has greatly improved since my last visit there. The service associate and the service manager took care of my issues and made sure that I was completely satisfied with the service performed. The service manager went over and beyond to make sure that everything was done correctly and worked with me on the warranty gap with GM. More

Great Service Staff I had to have an engine replaced and Service did a great job getting my vehicle back to me in a timely manner for how big of a job they had in front o I had to have an engine replaced and Service did a great job getting my vehicle back to me in a timely manner for how big of a job they had in front of them. I didn't have to worry about alternate transportation either as I always had access to a courtesy vehicle without disrupting my daily schedule. Great Job! More

First Service appointment Setting up my appointment was quick and easy through the online scheduler. I received a reminder call as well as an email the day before my appointmen Setting up my appointment was quick and easy through the online scheduler. I received a reminder call as well as an email the day before my appointment. I have been impressed with the level of customer service from this dealership from the shopping, to the purchase and now the service. Great Job! More

They helped me with a Safety issue on my car. I am a Sales Rep and my power steering went out on my car. They got me in with out an appointment and got me out that day so I could do my job and be I am a Sales Rep and my power steering went out on my car. They got me in with out an appointment and got me out that day so I could do my job and be safe. More

Great customer service! I needed a battery for my 2012 Chevy Cruze and Chris Codd matched the low price with a auto store it saved me time and money... Thanks Chris! I needed a battery for my 2012 Chevy Cruze and Chris Codd matched the low price with a auto store it saved me time and money... Thanks Chris! More

Oil, tires, conversation and coffee. I am in my third year of Bob Johnson chevys...about 20 years of maintenance and over 400,000 great miles in three different Chevy "ponies" . The se I am in my third year of Bob Johnson chevys...about 20 years of maintenance and over 400,000 great miles in three different Chevy "ponies" . The service is GREAT. The staff has always gone out of their way to be helpful and accomodating. I would recommend them ...10 out of 10...the highest ! Waiting for work to get done is full of comforts ! Coffee and multi drinks available. Snacks available. Computer available, computer Geeks available. I get a ton of work done there when I wait. More

Oil Change The oil change was done to perfection and was done so in a timely manor. Would reccommend the service department to others and enjoyed the water. The oil change was done to perfection and was done so in a timely manor. Would reccommend the service department to others and enjoyed the water. More

Great service Every time I take my truck in for service the experience is very relaxed. The service consultant, (Dan) is very knowledgeable and concerned for the cu Every time I take my truck in for service the experience is very relaxed. The service consultant, (Dan) is very knowledgeable and concerned for the customer's satisfaction. While doing the intake report on the reason I was bringing my truck in for service he asked me if I was planning to wait because it was going to take a lot longer than I was figuring and he didn't want me to waste my day sitting around the showroom. He had already arranged for a rental (no charge) until the work was completed. Dan called me that afternoon and told me the work was done but they wanted to keep the truck overnight to do a recheck of the truck in the morning and they would call me when it was done. As it turned out my warranty was about to expire and Dan caught it so that the work was covered. I WILL BE BACK FOR ALL MY SERVICE NEEDS More

Great customer service - as always! Customer service rep was personable and very informative when answering my questions and concerns. Quick in and out with completion done earlier than Customer service rep was personable and very informative when answering my questions and concerns. Quick in and out with completion done earlier than promised. This is why I continue to return to Bob Johnson Chevy for service to my vehicle. More