Bob King Buick GMC

I am a retired partner from a New York CPA firm who had auto dealers as clients. I understanding the business. I have bought more 29 new vehicles for myself and family. The vehicle I had was causing me bac auto dealers as clients. I understanding the business. I have bought more 29 new vehicles for myself and family. The vehicle I had was causing me back problems and after much online research, decided a Buick Lacrosse would be a good choice for a test drive. I couldn't decide which would be worse, root canal or new car dealer drama. Pulled into Bob King Buick GMC. Yikes I thought maybe root canal would be less painful but anyhow...... Met Michael Guimaraes salesman, right up front he promised to deliver a simple, honest, and hassle free vehicle purchase experience. I had checked the KBB trade-in value. They didn't waste my time or insult my intelligence. They offered me the KBB value right away. Michael Guimaraes and I went on the test drive . He showed me all of the features and we looked at all of the LaCrosse models and colors. No pressure to buy the most expensive loaded model. Got a respectable discount from MSRP. Finance office with no hassle pressure to buy strange options etc. Michael took me and my wife around the very clean facility to meet sales manager, parts department manager and service manager. Nice group of knowledgeable and friendly people. I like the Bob King Buick GMC way of doing business and recommend them. Thumbs up!!!!!!!!! More

I'm a man of few words so I'll go right to the bottom line. Mike Guimaraes was a pleasure to deal with. He was very helpful and I feel he understood my concerns. We bought a new Regal and really l bottom line. Mike Guimaraes was a pleasure to deal with. He was very helpful and I feel he understood my concerns. We bought a new Regal and really like the car. Everyone at Bob King was and has been great to work with. More

I was recently involved in the purchase of a Certified Preowned vehicle from Bob King Automall in Wilmington, North Carolina. After the sale, I had some concerns with the vehicle. My salesman, Bill Hoops Preowned vehicle from Bob King Automall in Wilmington, North Carolina. After the sale, I had some concerns with the vehicle. My salesman, Bill Hoops was quick and efficient in addressing and resolving those concerns. I am thoroughly pleased with the way the Bob King dealership handled my problems, in particular, Bill Hoops. I would highly recommend anyone looking for a Certified Preowned vehicle specifically ask for Bill Hoops at Bob King Automall in Wilmington,North Carolina. A very important aspect of the car buying experience is service after the sale. Bill Hoops at Bob King Automall is the man to see for your car buying needs and service after the sale. He promised me good service and I got it. Thank you Bob King Automall and thank you Bill Hoops for making my car buying experience during and after the sale a positive one. Michael DeAngury in Charlotte,North Carolina More

I received a warm welcome when I walked up to the office window in the service department. I appreciated her answering my questions that I had and telling me what to do about getting a complimentary wash. I window in the service department. I appreciated her answering my questions that I had and telling me what to do about getting a complimentary wash. I would recommend this dealership to my friends and family. More

Everything about my experiences with Bob King and his staff keeps my wife and I coming back year after year. This is the only place we ever buy a vehicle. On our fifth one now. staff keeps my wife and I coming back year after year. This is the only place we ever buy a vehicle. On our fifth one now. More

A clean, well run shop that has consistently attended to the problems that I have come in for. I believe the dealership is certainly in the top5% of all dealerships that I have used over my 50+ years of dr the problems that I have come in for. I believe the dealership is certainly in the top5% of all dealerships that I have used over my 50+ years of driving many, many vehicles. More

Great for scheduling service and completing it in a timely manner. Staff are always professional, friendly and helpful. Purchased a used car here 2 years ago and continue to return for service. Will de timely manner. Staff are always professional, friendly and helpful. Purchased a used car here 2 years ago and continue to return for service. Will definitely continue to use the service department and will probably shop here the next time we are looking for a new or used car. More

I purchased my 2011 LaCrosse from Bob King last year and have had the car in for routine service regularly. Their prompt attention to everything is very refreshing and they show a real interest in making s have had the car in for routine service regularly. Their prompt attention to everything is very refreshing and they show a real interest in making sure I have continued good experiences with them. More

We drove almost 5 hours to purchase the used SUV that we had found on-line. The week before, I dealt over the phone with Mr. Johnson. He was awesome! Kind courteous and answered all my questions. We were a had found on-line. The week before, I dealt over the phone with Mr. Johnson. He was awesome! Kind courteous and answered all my questions. We were a little nervous about going this far for a used vehicle, but it was well worth the trip. The vehicle was exactly what we thought it to be based on the information on the internet and the information received from Mr. Johnson. Monty in financing was awesome too. Overall we had an excellent experience with Bob King Buick GMC. I would recommend them to anyone - even those 5 hours away. More

I purchased a new car about a month ago. Also purchased an accessory package that was talked into. A month later, after about 15 phone calls, emails, and voice mails, I have yet to schedule an appointment an accessory package that was talked into. A month later, after about 15 phone calls, emails, and voice mails, I have yet to schedule an appointment to have accessories put on or have the paint protection spray applied. I have been promised several times that I would receive a phone call back, including by the owner, but have not been contacted. In addition, the man. Who sold my car to me never answers his phone, and when it goes to voice mail, it says the wrong name. This place seems shady and disconnected to me. They want your money, but not to deliver post-purchase follow-through. Go somewhere else. More