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Bob Maxey Ford of Howell
Howell, MI
449 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 449 reviews
April 07, 2021
The extended warranty sold to me is not worth the paper it's written on! I have spent over $120,000 with Bob Maxey and Ford Motor Company in the last 7 years. Because of their poor design, they say the e it's written on! I have spent over $120,000 with Bob Maxey and Ford Motor Company in the last 7 years. Because of their poor design, they say the extended warranty does not cover the repair. To add insult to injury, it took 4 days to get the parts and they never offered a loaner vehicle due to the delay. To make matters worse, they never washed my F-350 even though their sign out side of the service department says that every vehicle is washed after service. I will NEVER buy another Ford product again! More
by Kowalak
Employees Worked With
Mr. Schmidt
April 01, 2021
Paul W is the best salesman we’ve ever had he makes buying a vehicle quick and easy. He goes well out of his way to make sure you are completely satisfied with your purchase. Just an all around outstan buying a vehicle quick and easy. He goes well out of his way to make sure you are completely satisfied with your purchase. Just an all around outstanding Man. Couldn’t ask for a better experience. Will continue to use Paul as long as he’s there. More
by fkedroske
Employees Worked With
Paul Wisnowski
March 18, 2021
Trusted and hard working Team. Everyone is Committed to providing quality service at a good price. They will get my repeat business and my first stop when I look for my next car. providing quality service at a good price. They will get my repeat business and my first stop when I look for my next car. More
by Dandinsmore21
Employees Worked With
Jessica
February 10, 2021
Easiest vehicle purchase I have made! I will definitely be back to see Paul Wisniewski & Joshua. Very professional and found the best deal for me. be back to see Paul Wisniewski & Joshua. Very professional and found the best deal for me. More
by Cristina
Employees Worked With
Paul Wisniewski, Joshua Wisniewski
January 30, 2021
I had my oil changed and tires rotated. Service was I had my oil changed and tires rotated. Service was quick. I did get to see our sales person while on site, made the visit nice. I had my oil changed and tires rotated. Service was quick. I did get to see our sales person while on site, made the visit nice. More
by don020769
Employees Worked With
Jenny Olrich
January 21, 2021
On January 20th of 2021My wife took here 2013 escape in On January 20th of 2021 My wife took here 2013 escape in for a routine oil change. While it was there she had asked for the brakes to be inspected be On January 20th of 2021 My wife took here 2013 escape in for a routine oil change. While it was there she had asked for the brakes to be inspected because the brake fluid light was on. I called them the next day To inform the that the oil service light had not been reset and that the dip stick was approximately 1 quart low. Then i informed the manager that the right rear brake caliper was leaking and that in had failed. I was told that the lube technician were not certified mechanics. My question then was why are they inspecting safety critical components on my wife's car. The report they gave my wife had all green checkmarks, including the brake system. Be pacific when asking for an inspection for something more than a oil change. Asked for a certified mechanic. Dave More
by bdave0929
Employees Worked With
Scott
January 21, 2021
I have found Bob Maxey to be professional friendly and thorough in my car buying process. They sold me my first new car and I am very happy with their services. I am happy with the process that I experie thorough in my car buying process. They sold me my first new car and I am very happy with their services. I am happy with the process that I experienced here. More
by rachpauley.rp
Employees Worked With
Cheri, Steve
January 09, 2021
Stopped in for the Works package consisting of fluid, brakes check, tire rotation and an oil change. Waited in their comfortable customer lounge enjoying a courtesy coffee and T.V. Seemed like in no time brakes check, tire rotation and an oil change. Waited in their comfortable customer lounge enjoying a courtesy coffee and T.V. Seemed like in no time My truck was done and I was on my way. More
by Richard
Employees Worked With
Don't remember
January 06, 2021
Salesman Dennis was very nice and professional, handled the sale of our new Explorer very smoothly. People here were much nicer than our experience at Brighton Ford. the sale of our new Explorer very smoothly. People here were much nicer than our experience at Brighton Ford. More
by Nowackis
Employees Worked With
Dennis
