Bob Maxey Ford of Howell

Thank you Tracie Neff, service advisor Thank you Tracie Neff for going above and beyond to find the tires I wanted on my vehicle. She also kept her promise to call back. Thank you Tracie Thank you Tracie Neff for going above and beyond to find the tires I wanted on my vehicle. She also kept her promise to call back. Thank you Tracie More

Coolant Low Warning Came On I would have to say that Bob Maxey Ford is the most honest Ford Dealer in Livingston County. My low coolant light had been coming off and on for a co I would have to say that Bob Maxey Ford is the most honest Ford Dealer in Livingston County. My low coolant light had been coming off and on for a couple of weeks. We took it into Bob Maxey and they checked out my whole system and said everything looked fine. That the sensor was going bad. They could have easily told us that there were a lot of other issues but did not. Bob Maxey is where we will go to always have our car serviced. They are all very nice to work with in the Service Department. More

Great Salesman Dennis made leasing our new 2019 Edge so easy...he consistently went the extra mile.We have used Bob Maxey for all of our service needs...always the b Dennis made leasing our new 2019 Edge so easy...he consistently went the extra mile.We have used Bob Maxey for all of our service needs...always the best. More

Great Experience Leasing Our New SHO The Bob Maxey Ford in Howell is an excellent dealership. The staff are always friendly and helpful, especially our Sales Consultants, Paul Wisniewski The Bob Maxey Ford in Howell is an excellent dealership. The staff are always friendly and helpful, especially our Sales Consultants, Paul Wisniewski and Brian Waldo. We leased a beautiful new Taurus SHO and they made the whole process easy and stress free. They discussed our lease options, detailed all the new features on the 2019 and had all the paperwork ready to review and sign without waiting when we picked up our car! Paul and Brian are great and,truly believe in making their customers happy and satisfied with their buying experience. We are return customers and always will be because of the service and care at Bob Maxey Ford. Thank you Paul and Brian. More

Pleasant, painless, delightful. Bob Maxey Ford is definitely a class act, and I happen to be a GM retiree! We have three Ford vehicle leases through this dealership and every one was Bob Maxey Ford is definitely a class act, and I happen to be a GM retiree! We have three Ford vehicle leases through this dealership and every one was a delightful experience. To say that Cheri Cash and Will Andrews go above and beyond to assure that my family and I get the best leasing experience would be an understatement. They are experts in their work, knowledgeable in all aspects of their job. They are easy to work with, appear to be honest, go out of their way to make sure their customers have no questions unanswered. They are friendly and at the same time project a spirit of enthusiasm and a professional demeanor. Their and professional, friendly demeanor is, I feel exemplary and speaks well not only for themselves but for the entire dealership. I hope that this review is extended to both Cheri Cash and Will Andrews. They have, after all, assured our continued relationship with Bob Maxey Ford of Howell! More

Requested experience review I don't know what I could add. We are long time customers of Bob Maxey Ford. We have always been pleased with their sales staff and service department I don't know what I could add. We are long time customers of Bob Maxey Ford. We have always been pleased with their sales staff and service department. Their work has, so far been exemplary. More

CJBennett Our sales person did a good job just wish the used car sales manager would have come out and talk to us instead of hiding behind the our sales person. Our sales person did a good job just wish the used car sales manager would have come out and talk to us instead of hiding behind the our sales person. More

Rude and unprofessional very unprofessional service department. They will lie to you, and they will hang up the phone on you if you have a problem with their prices. Don’t re very unprofessional service department. They will lie to you, and they will hang up the phone on you if you have a problem with their prices. Don’t recommend Bob Maxey for anything. I wish I could give zero stars. More

Kenny and Dan rock!! I was looking to upgrade my f150 and Kenny was able to find a perfect truck. Kenny was very knowledgeable answered all my questions dan was able to ge I was looking to upgrade my f150 and Kenny was able to find a perfect truck. Kenny was very knowledgeable answered all my questions dan was able to get me a great deal with a finance company. All around great car buying experience highly recommended Kenny and dan for used cars! More

Satisfied Mitch provided great service and was very thorough on working through the deal. Very responsive and was available very quickly when texting him with a Mitch provided great service and was very thorough on working through the deal. Very responsive and was available very quickly when texting him with any questions I had. Reason for 4 stars is the vehicle's transmission stutters and slightly misfires occasionally when going from 4th to 5th gear which I spoke about and was assured it would be taken care of when picked up. I understand it is a business and they did fix ball joints and brakes as they said they would. Overall good experience and a friendly staff. More