Bob Maxey Ford of Howell - Service Center

They totally get “customer service”! Professional and a sense of urgency to get your job done right and on-time. Pick up and drop off service is outstanding. The entire customer servi Professional and a sense of urgency to get your job done right and on-time. Pick up and drop off service is outstanding. The entire customer service department is excellent from the porters to the service specialist to the Manager, All of them are on the same page, the customer comes first! This is the finest customer service I have ever received anywhere or anytime. More

Overall team completely professional, knowledgeable and committed to customer satisfaction. Friendly and welcoming. Pleasurable experience committed to customer satisfaction. Friendly and welcoming. Pleasurable experience More

Excellent service, We are always treated with respect and everyone is very helpful. Paul Manns always does a wonderful job. everyone is very helpful. Paul Manns always does a wonderful job. More

They always take care of any issues. Tammy did a great job resolving a little problem. All good and much thanks to her. Appreciate them going above and beyond. Tammy did a great job resolving a little problem. All good and much thanks to her. Appreciate them going above and beyond. More

Like having my Ford serviced at Ford Maxey because I know they check the whole vehicle. Answer my questions being a widow it's something new to me..very nice gentleman know they check the whole vehicle. Answer my questions being a widow it's something new to me..very nice gentleman More

Excellent service, very nice staff, nice waiting area and reasonable repair cost for you vehicle. reasonable repair cost for you vehicle. More

John Beavers was patient with me when I got inpatient with Ford. Am happy to say after close to a month and more then a couple visits our problem was solved. Am hoping I never need to visit again, unle with Ford. Am happy to say after close to a month and more then a couple visits our problem was solved. Am hoping I never need to visit again, unless I am buying a new car. Barbara Dixon More

My wife and I have been customers at Bob Maxey Ford for a number of years now and will continue to be in the future. We have also recommended them to others who have become satisfied customers. The service number of years now and will continue to be in the future. We have also recommended them to others who have become satisfied customers. The service and sales staff are helpful, friendly and do what's needed to ensure that you are a satisfied and returning customer! My wife and I give Bob Maxey Ford our highest recommendation. More

Maintenance service (oil change, tire rotation) are done in a timely manner and any questions I have are answered. in a timely manner and any questions I have are answered. More

Jenny, Paul and Billy were all great. My Escape was serviced quickly and correctly. Everyone at the dealership is kind, helpful and answered all my questions completely. My Escape was serviced quickly and correctly. Everyone at the dealership is kind, helpful and answered all my questions completely. More