Bob Maxey Ford of Howell - Service Center

Best service department around!! Professional and always get my car right in for service! This is the second escape I have purchased through Bob Maxey and am totally happy with all experiences I have had. T get my car right in for service! This is the second escape I have purchased through Bob Maxey and am totally happy with all experiences I have had. Thank you and keep up the great customer service! More

The oil change and the tire rotation was done but they did not check the air filter . It shows that it was done but it was not checked. Service manager was told but he did not think it was a big deal. did not check the air filter . It shows that it was done but it was not checked. Service manager was told but he did not think it was a big deal. More

They did great repairs and were very pleasant and professional, loved dealing with all the personal in the body s. professional, loved dealing with all the personal in the body s. More

Our repair visit was well taken care of. We highly recommended Bob Maxey for all our service. We were kept aware of all our concerns. recommended Bob Maxey for all our service. We were kept aware of all our concerns. More

I was in for my scheduled oil change and tire rotation. They took my truck in on time and returned it on time washed, ready to go, and I paid for it all with my FordPass bonus points. I've been buying my They took my truck in on time and returned it on time washed, ready to go, and I paid for it all with my FordPass bonus points. I've been buying my trucks there since 1996 and wouldn't go anywhere else. More

The. Service writer and service guys did fantastic job. Collision dept took pics of some minor front end damage and promised to call me back on Monday after service. Three weeks later nothing. Rate service Collision dept took pics of some minor front end damage and promised to call me back on Monday after service. Three weeks later nothing. Rate service an A, collision dept a Z. Terribly disappointed would think would do much better seeing you have no new cars to sell. Not happy! More

Bob Maxey Ford in Howell is my dealer of choice. Whenever I've needed service or repairs the service department has always been able to get me in to address my needs. I've tried several dealerships in our ar I've needed service or repairs the service department has always been able to get me in to address my needs. I've tried several dealerships in our area and Bob Maxey is hands down superior to all. More

Excellent customer service!Matt the collision manager was terrific and Karen, his assistant was very caring and made me feel like I was an important customer. terrific and Karen, his assistant was very caring and made me feel like I was an important customer. More

service management jesica was very kind and helpful with answering my questions, taking care of my Lincoln in getting it repaired and serviced properly answering my questions, taking care of my Lincoln in getting it repaired and serviced properly More

Would give 5 stars as this issue is not their fault, but a 4 year old Edge should not need a new engine. After searching the internet I discover it is an issue with the 2017 Edges and multiple people have a 4 year old Edge should not need a new engine. After searching the internet I discover it is an issue with the 2017 Edges and multiple people have had to have an engine replaced. And Ford has not done nothing. I fork over $6000 for a new engine and I have to rent a vehicle for a week. It is a bitter pill to swallow. More