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Bob Maxey Lincoln

Detroit, MI

4.7
289 Reviews
As the destination Lincoln dealership in Detroit, MI, we are committed to providing exceptional service to residents of Grosse Pointe Park, St Claire Shores, Harper Woods, and other surrounding communities. Our extensive inventory of new and pre-owned Lincoln vehicles caters to the diverse needs and preferences of our valued clientele. At Bob Maxey Lincoln, we understand the importance of convenience for our valued customers. That's why our Sales Department is open Monday through Friday starting at 8:30 AM, while our Parts and Service Department opens even earlier at 7:30 AM. The early opening hours for the Service Department make it easier for customers to drop off their vehicles on their way to work, providing a hassle-free experience and allowing them to smoothly continue with their day.
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16901 Mack Ave.

Detroit, MI

48224

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Showing 289 reviews

June 26, 2023

Great customer service always treat us like number #1. Would recommend to anyone looking for a vehicle More

by Slhartless
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tom Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marty Rutkowski
June 15, 2023

Very good sales person. Also the dealer has a big inventory to select from that makes finding a vehicle easy. More

by sarmedtaila
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shanta
May 26, 2023

Mark Shampine is the greatest representative Ford and Maxey could ever hope for. He is extremely knowledgeable and caring. More

by joe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Shampine
May 19, 2023

I had my vehicle serviced twice at this dealership and I’m more than satisfied with both visits. I would recommend this dealership to all of my friends. Thank you More

by lescasey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2023

Great experience purchasing our Nautilus Sales team was efficient ,returned phone calls promptly Will definitely be back for our next Lincoln too! More

by jweinfelddds
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marty, Tracey
May 01, 2023

Received exceptional service as a guest in the area. Had been experiencing some noticeable changes when I would break. A complete checkup was performed; the diagnosis was made; and they assured my saf More

by dmgronevelt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roderick Thomas
April 29, 2023

Purchase of car was smooth experience! Very accommodating! Nick is very knowledgeable regarding technology in car and explained its operation well! More

by Judi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick
April 06, 2023

Ordered the vehicle! ! It was grt experience i would highly recommend it Tracey is an excellent salesperson always on top of things More

by Imran
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tracy was the salesperson
Apr 06, 2023 -

Imran responded

Bob maxey is an excellent dealership with people like Tracy who made the the experience so good Highly recommend it

Apr 06, 2023 -

Imran responded

Keep up the good work !!

March 27, 2023

This Lincoln store is family-owned and professionally operated. I have the best experiences with sales, service and individual encounters. I would buy a Lincoln here any time, and I would get any vehic More

by mwheld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2023

Service was well orchestrated , ie timely, courteous, etc. Not happy with used car people who took look at the car to assess purchase price - found sensor for remote start off windshield and the rear ca More

by sklut
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tom Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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