Bob Mills Mitsubishi

Bought a brand new car there 11 months ago. Transaction went smoothly. I bought the car knowing I was trading it in come spring. THAT’S WHERE THINGS WENT WRONG. I came in to test drive a vehic Transaction went smoothly. I bought the car knowing I was trading it in come spring. THAT’S WHERE THINGS WENT WRONG. I came in to test drive a vehicle and they took my car to do the appraisal. The car had 9,000 miles on it when I pulled into the parking lot. After I left, it suddenly had 20,100 miles on it, so they tampered with my mileage, which I can only imagine to give me less for my trade in. I do not even drive a lot so apparently Bob Mills and Alexandra in the service department think I am both blind and incredibly stupid to think I could put 20,000 miles on a car that was only my main driver for 9 months just going back and forth to work. I cannot get a response from them so now I have to go through the trouble of going to court instead of just trading in and getting a vehicle I want. I have never dealt with such a shady dealership. Never leave them alone with your car. More

Purchased a vehicle brand new and it had a scratch that I pointed out before finalizing paperwork. Took it back yesterday so they could fix it and put my paint protection on. The scratch is still there in al pointed out before finalizing paperwork. Took it back yesterday so they could fix it and put my paint protection on. The scratch is still there in all it's glory, ridiculous. More

I had an appointment set up on Monday at 9:30 am . I arrived on time. I have a Bluetooth issue the volume is very low when I receive calls. I came back after 1 pm and was told they need to look at som I arrived on time. I have a Bluetooth issue the volume is very low when I receive calls. I came back after 1 pm and was told they need to look at some software about my situation. I never received a phone call about the status of my vehicle. I pull up to your dealership with my friend who picked me up from your dealership to see my vehicle parked in the back lot. I walked inside to the service desk, I say what was the problem. The woman at the front desk who's name I forgot stated I was about to call you. The technician has to look at some software we will give you a call later on this afternoon. That call never happened. Tuesday morning I go back the same woman tells me the technician is waiting to hear back from the warranty office or something to that effect meanwhile let's set up another appointment. I didn't like the way I was treated. More

This has to be the worst dealership known to man! I do NOT recommend this place. I purchased a used truck here about a year ago which wasn’t as advertised (which I found out later). It needed so m I do NOT recommend this place. I purchased a used truck here about a year ago which wasn’t as advertised (which I found out later). It needed so many repairs that were costly. That was my mistake for not doing better at checking it out prior to purchasing it. I assumed I was t going to be taken advantage of ( won’t let that happen again ). Just brought it in for a complementary service and it has taken over 2 hours for an oil change. If you value your time and money this is not the place for you. More

They always get me in and out quickly! I always feel welcome when I come in!! Would recommend to everyone! I always feel welcome when I come in!! Would recommend to everyone! More

Bob Mills Mitsubishi did a superb job and I would recommend to anyone to anyone at any time. recommend to anyone to anyone at any time. More

I didn’t deal with a Sabina at all so idk why her name pops up. But Jennifer deserves a raise. And Christian Williams deserves a raise as well. They are both awesome. Best employees that you can joke arou pops up. But Jennifer deserves a raise. And Christian Williams deserves a raise as well. They are both awesome. Best employees that you can joke around with and make your wait time not boring at all. More

Deceptive sales practices. Their prices are very high in relation to other dealerships in the area as well. I would not recommend this Mitsubishi dealership to friends or famil Their prices are very high in relation to other dealerships in the area as well. I would not recommend this Mitsubishi dealership to friends or family. More

Fast to the point service and very friendly. Knowledgeable and took care of my concerns with speedience. Knowledgeable and took care of my concerns with speedience. More

Amazing customer service! Fast service everyone is so nice an very clean place as well inside an out. Fast service everyone is so nice an very clean place as well inside an out. More