Bob Moore Buick GMC

Great service department after sale I bought my 2015 GMC in July and what a fantastic fun experience in car buying. The team worked to get me a great Finance rate and just a pleasure to I bought my 2015 GMC in July and what a fantastic fun experience in car buying. The team worked to get me a great Finance rate and just a pleasure to work with. Then there was a few things that needed service . Sparing the details of the needs, Rick Lloyd went above and beyond to insure that the repairs were taken care of efficiently and fast.. I have since returned for routine maintenance and Rick makes sure that things get done. I don't know that I would ever shop with anyone else More

Keystone cops I made an appointment to see a 2012 suv. Drove 120 miles one way. The car would not even start. They said, well it ran two weeks ago. Really!!! After I made an appointment to see a 2012 suv. Drove 120 miles one way. The car would not even start. They said, well it ran two weeks ago. Really!!! After watching and waiting an hour and a half for them and the service department to get it started, I had to leave. They only needed to replace a dead battery, but were to cheap or something. Do business at your own risk. And if you need service, may I suggest going somewhere else More

Poor Management Notice salesmen that were at this location for years are now gone. Notice when you first pull into the dealership the salesmen run out like a bunch of Notice salesmen that were at this location for years are now gone. Notice when you first pull into the dealership the salesmen run out like a bunch of desperate idiots. Why are they doing that? If you're even driving into the dealership for an oil change the salesmen are literally running to your car. Whoever the manager is that actually trained car salesmen to run after every car that pulls into the parking lot is a complete idiot. When I pull into a decent car dealership the salesmen at least wait until I park and get out of my car. I cannot stress enough how these people run around this car lot looking like a bunch of desperate hungry seagulls. Stupid. Plus the fact that salesmen that were here for years went out with new management makes me think the managers are idiots. Also look at these reviews. Read the reviews from 2012. Wow. What a difference from recent reviews. Save yourself some time and go somewhere else. More

used 2008 explorer, shows clean car fax, but wrecked vehicle listed on autotrader and bob moore's site. called to check if available, no answer, so thought since I'm 10 miles away it would be worth the vehicle listed on autotrader and bob moore's site. called to check if available, no answer, so thought since I'm 10 miles away it would be worth the drive. carfax shows no wrecks; when I arrived salesman found the vehicle sitting in back with front end (crumbled hood) and rear bumper damage(impact, and not minor). obviously wrecked, but not reported. Salesman suggested it may be in back waiting for their in house body shop to fix. funny thing, if they fix in house and don't report, an unsuspecting buyer will believe the carfax is accurate in showing no wrecks. makes one question what else is going on with this vehicle and the others on their lot. This vehicle was not marked down due to the damage either, their asking price was a good amount above blue book. caveat emptor with this dealer More

Be careful here I recently purchased a used vehicle from here on February 12th. I had the vehicle one day and noticed that on the passenger side door the vehicle had I recently purchased a used vehicle from here on February 12th. I had the vehicle one day and noticed that on the passenger side door the vehicle had been in an accident. I called the dealership right away and they did fix the damaged area. I was really happy with them for doing the repair on the vehicle. Now after having this vehicle only three and a half months and putting a little over 1500 miles on it the transmission goes out. I took the vehicle back up so they could tell me what was wrong with the vehicle. Well today I get a call saying that the transmission is out and needs to be replaced. I was told that it will be over 4000.00 to replace or 2200.00 plus parts for them to take apart and fix. I explained that I have not even had this vehicle four months and yet it has needed two major repairs. Be careful of buying a vehicle from here, because you may end up with a lemon like me. More