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Bob Moore Buick GMC
Oklahoma City, OK
77 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 77 reviews
December 11, 2015
Waiste of time an fuel. The truck I drove from Antlers OK to buy that the salemen an random callers from the 6000 phone number was not there, 7 hr round trip. Then they offer The truck I drove from Antlers OK to buy that the salemen an random callers from the 6000 phone number was not there, 7 hr round trip. Then they offered me a low ball price for my trade an didn't even try to meet in the middle when I found a truck i liked better than the one I found on line at Bob Moore's website, I had more knowledge of the trucks online prices then salesmen. I wonder how much to rent bill board in okc to say don't buy a stick of gum from Bob Moore.? More
by Lucas1980
Employees Worked With
Troy
July 07, 2015
Bob Moore doesnt care about quality! I have purchased many cars, getting a new one at least every 2 years in the last 10 years. I purchased a 2012 Armada about 5 months ago. The vehicle a I have purchased many cars, getting a new one at least every 2 years in the last 10 years. I purchased a 2012 Armada about 5 months ago. The vehicle appeared to be in good working order, but once purchased and a little more inspection many issues came about. Within a week of purchasing the vehicle I noticed the cowl top and windshield were broken (which you get to hear all the road noise as the wind blows up the cowl hood when driving) I called, messaged pictures was told I would see a check only for the windshield. Never even saw that. Also, started to notice a very annoying squeak from inside the vehicle which come to find out is the entertainment center retaining clips are broken, a $300 part from Nissan, $500 after install. Now 5 months later and temperatures spiking over 100 I've noticed that the AC doesn't cool off the car at all. It was blowing just enough cold air before the summer to not think anything was wrong. Took it in and the filter was so clogged that the mechanic actually took a picture of all of the debris, obviously been that way for a LONG time! The car also had door seams that were falling off when it was opened. Since the purchase I also noticed the car shakes so bad when braking on the freeway you almost lose control of the vehicle, it needs rotors and brake pads... not something that can be worn down in 4-5 months. I have spent the past week attempting to get someone on the phone to let them be aware of how thorough their mechanics are before they sell a vehicle, and that's an impossible mission. I will never purchase a car from a Bob Moore dealership and will make sure not to take my vehicle to the Bob Moore Nissan dealership either. In my opinion, if it says Bob Moore they don't care about quality. This is the worst used car ever purchased from a dealership. I purchase used cars from a dealership to not have $2k+ worth of damage/repairs needed within 6 months. More
by jenipoo10
Employees Worked With
not sure
March 05, 2015
Steve and Inge's buying experience We recently bought a new Buick La Cross from Bob Moore Buick in Oklahoma City. They are the most Friendly Dealership in OKLAHOMA. Got a great deal o We recently bought a new Buick La Cross from Bob Moore Buick in Oklahoma City. They are the most Friendly Dealership in OKLAHOMA. Got a great deal on a new Buick and had several choices to pick from, all with the color we wanted. We have bought many new Vehicles in the past but Bob Moore is my choice from now on. After talking with them on the phone since we live in SW Oklahoma we visited their dealership in a couple of days and received the royal treatment. There was a salesperson waiting for us to arrive and he was ours for as long as necessary, we test drove three Buicks. We were introduced to the Sales Manager, The Service Manager and made our first appointment with him. They offer snacks, drinks and a nice waiting lounge. Later when we were ready to buy we were escorted to the Finance Manager for a pleasant buying experience. He explained all choices on interest rates, extended warranty and answered all questions we had. While we were with him, even though the weather was bad, they cleaned the car in and out so we would at least leave the lot with a clean car. We can't say enough good things about this dealer. Believe me I have had dealers in the past which were not even close in comparison. Also the tin of fresh cookies they sent us later were the best. I would recommend them to all individuals and families who want a no hassle, friendly experience whether you buy from them or not. Thanks Bob Howard and your sales team for a professional buying experience. More
by Proudofok
Employees Worked With
Brannon Morgan
March 04, 2015
Very Friendly They was very easy to work with and good on meeting my demand on price. They was friendly and made sure we was comfortable while there all day They was very easy to work with and good on meeting my demand on price. They was friendly and made sure we was comfortable while there all day More
by Heather
Employees Worked With
CB Russel
February 13, 2015
best car buying experience yet This was by far the best experience I have had buying a car. All of the employees were extremely polite and professional. I will definitely be recomme This was by far the best experience I have had buying a car. All of the employees were extremely polite and professional. I will definitely be recommendeding them in the future. More
by jeebs
Employees Worked With
Chris, Reiko, and Jarrell
February 13, 2015
Buick Encore I bought a car from Bob Moore GMC Buick Feb 9 2015. I love my car. The sales team was very patient and respectful. I would recommend this dealer if I bought a car from Bob Moore GMC Buick Feb 9 2015. I love my car. The sales team was very patient and respectful. I would recommend this dealer if you are in the market for a new car. More
by snoddy
Employees Worked With
Brannon Morgan
February 13, 2015
Love my truck Great people at Bob Moore GMC, will go back when looking for another car or truck. I have already recommended Bob Moore to several friends. Thanks Bob Great people at Bob Moore GMC, will go back when looking for another car or truck. I have already recommended Bob Moore to several friends. Thanks Bob Moore and staff. More
by Kevin
Employees Worked With
Bobby and Gary
January 22, 2015
Great Experience Purchasing the Perfect Preowned Car I purcharse a 2011 Cadillac CTS-V from this dealership this month, by far the easiest purchasing experience, the dealership offered to compete with my I purcharse a 2011 Cadillac CTS-V from this dealership this month, by far the easiest purchasing experience, the dealership offered to compete with my bank for financing and I was very impressed with the rates they provided me. Will definitely do business with again. Thank you Brad and Randy! More
by 08091712
Employees Worked With
Randy Hendrickson
January 01, 2015
Bob Moore experience I'm accustomed too! After a rough outing at another dealership I called the New Car Manager (Gary) and told him what I wanted and had viewed a 2015 Sierra Denali on there After a rough outing at another dealership I called the New Car Manager (Gary) and told him what I wanted and had viewed a 2015 Sierra Denali on there website. I wanted some items changed which he did with no issue and negotiated price, after he gave me his best price up front, I shopped several dealerships including a very large one in Dallas, that dealership even told me "if they will sell you that truck for that price you need to buy it" and so I did! None would do what Bob Moore GMC was willing to do. As a long time loyal Bob Moore Customer I appreciated the awesome customer service and easy experience. I would recommend Bob Moore GMC to anyone looking to purchase, a GMC or Buick and speak with Gray K. prior to purchasing anywhere else. A truly pleasant experience. More
by Paul R
Employees Worked With
Gary, Chris
August 04, 2014
Beware of GM!! Will never buy another GM product I took my 2013 GMC Yukon XL Denali (only 21,000 Miles)(almost $70,000 vehicle) in for oil change and tire rotate and balance on July 21, 2014. I menti I took my 2013 GMC Yukon XL Denali (only 21,000 Miles)(almost $70,000 vehicle) in for oil change and tire rotate and balance on July 21, 2014. I mentioned a noise that was coming from the front drivers side. They said "If it keeps bothering you let us know" I told them I was having it serviced because we were going on a trip to Montana and I wanted to make sure everything was okay to travel. Well that noise ended up being a differential seal that blew out while I was 40 miles past Casper, WY in the middle of nowhere. There are 6 people in our family and they would only give us an economy car from Enterprise that would only seat 5 people. The towing company charged us extra mileage $170 because it was further than he was supposed to go. The tow truck driver was nice enough to give us his personal vehicle to let us drive back to our motel and use for the night. (if GM were as nice as this person we would not have a problem) Also since I was pulling a camper they do not cover the expenses of towing that and Enterprise does not allow you to tow anything on any of their vehicles. If it were not for my wifes family (6 Hours away) coming to tow our camper then we would have had to pay to have the camper towed somewhere. GM also only supplied us with a room that slept 4 people and we had to pay another $115 to accommodate our family. We got a call a week later from Enterprise saying they needed to charge someone for the car rental because GM only paid for the first day. What would have been just a seal has turned into a major repair because when the seal blew out it got too hot and froze the axles. Now they can not find the axles for our vehicle and we are stuck in Montana with a vehicle we are paying for out of pocket and that will not even accommodate our entire family. I am very dissatisfied with the service department, because they just blew it off as not a big deal when I mentioned the noise! This has caused us a great deal of expense for us and GM. GM only provides a weak attempt to help when their vehicle breaks down when it is under warranty. More
by pantheonsystems
Employees Worked With
Service department and GM.
