Bob Moore Cadillac of Norman

Lemon 2 years ago they sold us a "buy back" car. Told us the value never changed and it's a perfectly good car. We tried to trade it in today and we were in 2 years ago they sold us a "buy back" car. Told us the value never changed and it's a perfectly good car. We tried to trade it in today and we were informed that Bob Moore sold us a lemon. We were just a sale to them More

Trying To Purchase A New SRX My mother was wanting a new vehicle and asked me to help her find a red SRX. I found one a Bob Moore in Norman online and sent an email for info, it My mother was wanting a new vehicle and asked me to help her find a red SRX. I found one a Bob Moore in Norman online and sent an email for info, it was listed on line 39k. I was called by Sara the internet person and I asked what was the best they could do, she said she would check and call me back. She called me back and told me 36,800.00 would be the best they could do so I told her we were coming to look out it. We arrived and I asked for Sara and she came and said she would get it brought around, now after about 20 minutes someone else comes in and tells us that vehicle is being used as a loaner but they would have it in an hour, then that changed to the next day. We had been at the dealership over 45 minutes and they had not even showed us a car yet so I asked do you have a vehicle she can test dive, now I'm told they don't have another one at that price, then told us to look at the one on the floor and said they're all the same. I went back the next day and a different sales person got me and tries to sale me the same vehicle (VIN) for 45k then says they can't sale it for the price Sara had quoted us. Long story short I buy 5 new vehicles a year for my company and I have never been treated like this anywhere........................................................... More

Dealer Rater Review Nice Experience and very professional employees. Due to a warning displayed on the vehicle, it was returned to the service center and I was able to p Nice Experience and very professional employees. Due to a warning displayed on the vehicle, it was returned to the service center and I was able to pick it back up within 24 hours. The dealership was fair and honest and provided us with a carfax on my used purchase. Thanks Jerry and Ryan and all the others who stepped in when needed. More

Bob Moore Cadillac Norman It was a pleasure dealing with Bob Moore Cadillac in Norman. We came in very late at night and they totally accommodated us. Jamar was sweet and hon It was a pleasure dealing with Bob Moore Cadillac in Norman. We came in very late at night and they totally accommodated us. Jamar was sweet and honest. We will more than likely be back in a few years to get a new Cadillac. Hope Jamar is still there! More

So Impressed I am so impressed by my entire vehicle purchase experience. Charlton worked with us on our new vehicle purchase and I'd like everyone to know how AMAZ I am so impressed by my entire vehicle purchase experience. Charlton worked with us on our new vehicle purchase and I'd like everyone to know how AMAZING he is. We would recommend this dealership to anyone. We won't purchase another vehicle from anywhere else. More

The sales service team at Bob Moore Cadillac was exceptional from start to finish - from my initial email request for information through financing, adding additional items to the vehicle, to finall exceptional from start to finish - from my initial email request for information through financing, adding additional items to the vehicle, to finally driving it off the lot. Thi Anderson, sales represenative, was extremely helpful not only with providing the information I needed about the car, but also with getting a great deal on my trade-in vehicle. Thi aslo worked with a local vendor to install additional media players and window tint - all completed before I picked up the vehicle. This was my first buying experience with Bob Moore, and I'm certain it won't be my last. More

If you love your car DO NOT TAKE IT HERE , I took my car in to get look at because I was having some problems. They said I needed a case bearing that would cost around 650 dollars which was fine I did not m in to get look at because I was having some problems. They said I needed a case bearing that would cost around 650 dollars which was fine I did not mind paying for it because I was told by Kenneth that it would correct all the problems. They had my car for about a week I finally got it back. When I left it seemed like it was driving good so I took it to work. The day after I got it back I had to get the car towed back to the company because I could not drive it, they now told me I needed a transfer case which would cost me around 2658 dollars, I did not feel like I should have to pay this large amount when it hadn't even been 24 hours since I got it back. He said I drove my car 70 miles which is wrong but that it was my fault it got messed up. If they did any kind of good work to my car It should have lasted longer than a day. I feel that because I'm young they are trying to get whatever kind of money off me. I ended up towing my car AGAIN to get my car off there lot because I no longer trusted them to have it. Before I never had this bad of problems with my car and when I took it to them I DROVE IT IN the first time. now I cant drive it. This has put me in the worst position ever and now I am left carless. More

I love my new 2014 ATS! First cadillac I have ever owned. So far everything seems be working with no issues. I didn't feel pressured or rushed to purchase, and I enjoyed using the free snacks and drinks whil So far everything seems be working with no issues. I didn't feel pressured or rushed to purchase, and I enjoyed using the free snacks and drinks while waiting in between sales and finance. Beautiful new lot inside and out! More