Wow where do i begin. This is the devils car dealership. If you want to be treated with respect, not lied to or hustled, deal with managers who care for the customer. If you want a bad deal, or horrible financing where they add a ton of points to your interest rate to inflate your payment, or add warranties that they say the bank says you have to have to get financed (illegally), unenthused sales people who only will talk to you if youre a buyer, if you want people to try to strong arm you into a sale or sell a car under you bob moore cadillac in norman is perfect for you. I gave them not one but 3 opportunities to fix there wrongs, all they did was do more wrong. 1. They illegally forced me to buy there gap and warranty that i didnt want nor need as the car already had 4 years warranty, (the bank even called me personally and said bon moore cadillac was lying amd i did not need nor have to get the warranty,they then sold me a car the they knew did not pass safety checks and the transmission was reset because it was blown right before i bought it (it blew out on the second day i had it), i came to get a different car (cts-v), they said there cdk finance system was down and couldnt finalize my deal until the next day but when i came in at 11 am they had someone else buying the car i wanted and the one i was buying. Just horrible business people. I am going to the Secretary of state, better business bureau, and talking to all local people and businesses about not doing business here. They tried to give me a small check to keep me quiet because they know they are wrong. Dont do business here. They want your soul in return. They present themselves at first as helpful, honest people. They are tricking you similar to the devil. Here to deceive you. Tell me anyone who has wrote any positive reviews on them that can get ahold of there sales person or anyone other than service dept? How many times have they called u to get another car deal? Think about it. They arent giving you customer service they are giving you a hustlers technique. True crooked people. DO NOT DO BUSINESS HERE. MANAGERS WILL DO WORSE IF U LET THEM. TRUST ME I HAVE GOTTEN MULTIPLE CARS HERE AND KNOW THERE TACTICS, I BOUGHT HERE BECAUSE I AM A CREATURE OF HABIT ONLY, IM HARD HEADED I GUESS.I KNOW MORE THAN YOU COULD FATHOM ON HOW THEY OPERATE. I have watched some of you other customers be lied to, or hustled, and laughed at. Again if you want to over pay for a car, be lied to, (told we are losing money on this deal), dont want a good car deal, soul taken etc, bob moore cadillac is it for you. The worst dealership ever and i really dont want what has happened to me multiple times to happen to you. I should have learned my lesson amd listened to the others who told me they are the worst dealership in the state, maybe The nation.
I will say this tho, service colt and kenny are good and have nothing to do with this. Jamar and dante are ok but remember they have to do what they are told, By there bosses. Dante and jamar both know the wrong that was done to me but they cannot do anything to fix it. So if the managers have no integrity its nothing jamar nor dante can do for you. Dont be hustled to believing otherwise. So even if they have a car you feel you must have get it somewhere else. Dont hurt your self nor your family by doing business here. I will also say this. You can hope they will do you right like i did and come thru on there promises but they wont. I see good in them, adam, all of them. I have chit chatted with all of them, probably stellar people outside of work but crooked inside of it. No integrity. The company and culture they breed wont allow them to follow thru or do good, they sold there soul for a buck. Smh. Worst dealership that really could be the best by far like any other dealership if they did right by there customers. Right your wrongs and dont wrong others going forward and you may get there. Dont be afraid of car dealerships any more make this dealership and others wrong there rights.