Bob Moore Mazda

Absolute trash dealership! First of all, the sales rep and everyone else in the dealership was so busy, they could not be bothered to go on the test drive with me and my daught First of all, the sales rep and everyone else in the dealership was so busy, they could not be bothered to go on the test drive with me and my daughter, nor did anyone explain the vehicle's features to us. Had to figure that out after the fact. Okay fine, no big deal. I had done my research and pretty much knew I wanted this particular behicle before I got there. But the thing that has me absolutely livid is that they completely and purposely mislead me to add on unnecessary coverage telling me it was an extra $50 monthly charge and that I could cancel at any time. Made it sound like it was a type of coverage payment that would be separate from the loan. It was actually almost $10k added on to the loan acrueing interest over the life of the loan. So they charged me $39k for a $29k vehicle. I know that they mislead us on purpose because noone with a brain would overpay for a vehicle by $10k plus interest. Then when I saw the amount of the loan at my bank, they would no longer answer my calls or texts or return my phone calls. Finance dept is impossible to get ahold of for refunds. I had purposely sought out a vehicle from this dealership because of their high review ratings, but I will never do business with them again & I highly do not recommend Bob Moore Mazda. I want to make sure that nobody else is mislead by all of the wonderful reviews on these platforms. More

We had a very good experience with Mark, the sales person he was very honest and helpful about everything and we ended buying our Mazda CX5 he was very honest and helpful about everything and we ended buying our Mazda CX5 More

Super welcoming, helpful, and very knowledgeable. Michael was amazing, I couldn’t recommend him more. He made the process so easy! Michael was amazing, I couldn’t recommend him more. He made the process so easy! More

As usual - 5 Mazdas later - best service and sales. Thanks Dale Hampsmire! You are the Best! Thanks Dale Hampsmire! You are the Best! More

Dusty Wiles helped get us into a CX-5 and made the entire transaction seamless and quick. transaction seamless and quick. More

Dale was great to work with and made getting my daughter in her first car a seamless and painless experience. Keep it up! in her first car a seamless and painless experience. Keep it up! More

We had a very pleasant experience when purchasing a Mazda CX-50 hybrid from Bob Moore Mazda recently. Mark Nelson, our Sales Advisor, was very helpful and accommodating, as was Sales Director Christopher Gib CX-50 hybrid from Bob Moore Mazda recently. Mark Nelson, our Sales Advisor, was very helpful and accommodating, as was Sales Director Christopher Giberson. The whole process was simple and hassle free, exactly as it should be. We especially appreciated that no one tried to sell us unwanted extras at any point. Thus, we can wholeheartedly recommend Bob Moore Mazda, Mark Nelson, and Christopher Giberson to anyone looking for a simple and hassle free car purchasing experience. More

Just purchased a Mazda CX 30 from Bob Moore Mazda and couldn't be happier with my purchase and especially the treatment I received from Mark Nelson, my Sales Advisor. I recommend you do the same ... you couldn't be happier with my purchase and especially the treatment I received from Mark Nelson, my Sales Advisor. I recommend you do the same ... you won't be disappointed with Mark and the dealership! More

Responsive salesperson, Parker. I wish I would have been alerted to the fact the following day would have been a better deal on financing as it was published the following morning h I wish I would have been alerted to the fact the following day would have been a better deal on financing as it was published the following morning however when I contacted Parker he directed us to management which made that happen for us and amended the contract; finance dept was quick to resolve. Overall positive experience. More

Our salesman, Michael Sanchez, was very helpful. He is a kind young man, and made buying a new car a pleasant experience. He is a kind young man, and made buying a new car a pleasant experience. More