I made an appointment to get my Mazda 6 in for a new serpentine belt and a tire rotation. I was told it would take an hour. I even dropped the car off 45 minutes before the appointment. Three hours after my appointment time I called them to see what the hold up was, and was told the car was almost done. I drove to the dealer to find that they hadn't done anything except take off the tires. They had my car for five and a half hours and hadn't done a thing. The mechanic was busy on his phone, checking his Facebook, and then got mouthy with me when I complained. The service people lied to me on the phone and then lied to my face when i went in there. I had to go into the service bay and start putting the tires back on myself before anyone would do anything and it still took a half an hour to get out of there. In all my 37 years of car ownership I have never seen such incompetence and dishonesty and I have dealt with my share of dealers. Stay away from these clowns they are by far the WORST dealership I have ever been to.