Bob Moore Mazda

I purchased my first new vehicle from Bob Moore this week. I previously visited the dealer last month to test drive a CX-5, and I was blown away by the experience. I was shown to the vehicle I wanted to week. I previously visited the dealer last month to test drive a CX-5, and I was blown away by the experience. I was shown to the vehicle I wanted to drive immediately, and shown all the important features before driving off the lot. I was taken on an excellent loop for the test drive (much better than another dealer I visited). I was able to drive on city streets, highway, and even do donuts in a parking lot! But what I loved is that I never felt like they were trying to push the car on me. My questions were answered, but I was not pressured at all. The test drive experience was the main reason I chose to purchase from Bob Moore, but I also was impressed by their internet service. After my test drive, I requested an e-quote from their website. Within hours I'd received an actual quote on the exact vehicle I wanted. The other two dealers I requested quotes from emailed me with either a $150 coupon (um, $150 isn't much when you're buying a car!) or simply took my info and called me. The purpose of an e-quote is to provide a quote! And Bob Moore was the only one that actually did what they said. That was the other reason I chose them for my purchase. The actual buying experience was pretty quick and painless. This was my first experience buying a car, and while I did lots of research, some of it wasn't really necessary at Bob Moore. We negotiated a purchase price (which we actually did over the phone before I even came in to the dealership) with ease, they matched my Carmax offer for my trade-in, and financing was a breeze. They were helpful and friendly, but most important to me, they were never pushy!! I highly recommend Bob Moore. More

I absolutely enjoyed the process of buying my new car. Matt did a lot of leg work with me by email and text message. When I arrived to finalize the deal - everything was settled but the paperwork. Thank y Matt did a lot of leg work with me by email and text message. When I arrived to finalize the deal - everything was settled but the paperwork. Thank you for an enjoyable car purchasing experience! More

I was in the market for a specific car that I was having trouble locating here in the D.C. area, a Mazda MX-5 GT w/ RHT, M/T, heated leather seats and Bose sound system. There was nothing that matched all o trouble locating here in the D.C. area, a Mazda MX-5 GT w/ RHT, M/T, heated leather seats and Bose sound system. There was nothing that matched all of my wants or had a reasonable pricetag anywhere nearby, so I was hunting online to find a good deal. I found such a deal at Bob Moore Mazda, and contacted them via internet. The price was good enough to make me willing to fly out and drive 1,339 miles back home to get my dream car. Linda Graham was an absolute pleasure to work with. Her exemplary customer service and genuine interest in helping me find the vehicle I wanted made her stand out from the crowd of other dealership representatives I spoke with during the course of my search for my vehicle. I ended up finding the perfect car at the last minute much closer to home, but I almost wish I hadn't so I could have flown out to meet Linda in person. It's been exceedingly rare that I've found a salesperson who was more interested in their customer's happiness than with just making a sale. I would happily recommend Bob Moore Mazda to anyone looking for the right people to sell them the right car. They are lucky to have Linda on their team, and if she's any indication of their hiring policies, I expect the rest of their sales department to be on the same level. More

We had a great experience buying our new CX-5! The entire staff was a pleasure to work with...highly recommend the dealership and the new line of 2014 Mazdas. staff was a pleasure to work with...highly recommend the dealership and the new line of 2014 Mazdas. More

My wife and I looked long and hard, finally deciding to choose between Mazda and Honda. The CX-5 seemed to have just what we wanted, and the dealership went out of its way to make us a good deal, but they choose between Mazda and Honda. The CX-5 seemed to have just what we wanted, and the dealership went out of its way to make us a good deal, but they weren't pushy. More

Great experience ! Corbin extremely helpful in getting me in a new Mazda3. Very friendly and not pushy. After negotiating a fair price he introduced me to Yan, and set up my first service appointment, Dale h in a new Mazda3. Very friendly and not pushy. After negotiating a fair price he introduced me to Yan, and set up my first service appointment, Dale helped me with warranties, and like Corbin was not high-pressure or pushy. Will recommend Bob Moore Mazda to anyone looking for a great dealership! More

I was dreading buying a new car (current vehicle was a 1997 Mazda Protégé) but I NEEDED to buy a new car. I did a lot of online research, some e-mail and some e-mail with Trena at Bob Moore. Finally, I 1997 Mazda Protégé) but I NEEDED to buy a new car. I did a lot of online research, some e-mail and some e-mail with Trena at Bob Moore. Finally, I just decided to go to Bob Moore. After all, I had been gratefully and successfully dealing with Yan Brown, Service Manager, for a very long time. How bad could it be to work with the sales end of it? I was so surprised at how easy it was - should have come in 3 months ago! I spoke with Terry Johnson and told him what I was looking for and what I needed to get a new car. Within 30 minutes I had picked out the car and Lance Ramsey did magic to make it happen! What a great experience! More

We have purchased 2 Mazdas from Bob Moore and both times the experience has been great. Sales are easy to deal with, direct and friendly. No high pressure or long ordeal to purchase a car. We will co the experience has been great. Sales are easy to deal with, direct and friendly. No high pressure or long ordeal to purchase a car. We will continue to purchase our vehicles from the dealership and use the service department. Highly recommend Bob Moore! More

The best but experience EVER. The salesman knew their inventory & knew all about the equipment & models. Even took time on used vehicle to show me how everything worked. inventory & knew all about the equipment & models. Even took time on used vehicle to show me how everything worked. More

I did a lot of consumer research on what vehicle I wanted and for the price I wanted. When I did an internet inquiry with Bob Moore Mazda I received a response right away from their internet sales manager Tr and for the price I wanted. When I did an internet inquiry with Bob Moore Mazda I received a response right away from their internet sales manager Trena via email and then phone. I explained what I was looking for and set up an appointment to come see what they had. When I got t the lot I met my salesman Corbin who was very chill. I told him what I wanted and the price I was looking for and after not much negotiating we were there. I'd recommend Bob Moore Mazda to anyone looking for a Mazda! More