
Bob Moore Mazda
Oklahoma City, OK
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Most pleasent car dealings I've had in a long time. These folks were very professional and sincere. The dealership was very open and clean and everyone was very friendly, even those who were not invol These folks were very professional and sincere. The dealership was very open and clean and everyone was very friendly, even those who were not involved with my visit. More
We Purchased a new MAZDA3, absolutely love my new car! Everyone there was very respectful and professional. They treated my husband and I as if we were royalty... I was very impressed with the customer se Everyone there was very respectful and professional. They treated my husband and I as if we were royalty... I was very impressed with the customer service and everything was done very promptly and professionally. I would definitely reccommend them to any of my friends or family. *The Holt Family* More
My company just bought a CX-5 and Richard was are salesman and did a great job. He even cleaned and detailed it himself so we could take it that afternoon. We were in and out in no time and got a g salesman and did a great job. He even cleaned and detailed it himself so we could take it that afternoon. We were in and out in no time and got a good deal. The car performs just like they said and is a joy to drive. Thanks Carter More
I had a great buying experience with Bob Moore Mazda. I appreciate how they treated me with respect and understanding that I was the one buying the car, they were not pushy. I have had some bad car buying appreciate how they treated me with respect and understanding that I was the one buying the car, they were not pushy. I have had some bad car buying experiences where they trade you off to different sales people and then have you write a review before they have finished the sale so you can’t go back and tell them how they really did. Here they let you buy the car and then write a review which I thought was a better idea. I worked with Kurt over the internet to get the information on the vehicle and they gave me an estimate over the internet about what they would give me for my current car before I drove all the way to OKC, since I lived in Tulsa area. When I got there I was introduced to Matlin. I got close to what I wanted for my trade in and signed the paperwork and got with the accountant there to work out my loan. I already had a preapproval from my bank before I drove to OKC and the dealership also used my bank so it made the loan process quick and painless. I do believe it only took about two hours to buy and for them to get the CX-5 ready for me to drive home. They gave me a tour of the service area and gave me a coupon book, but since I don’t live in the area I won’t be able to use them. Just to add some more info: I bought the CX-5 because it had about the same rated gas mileage as the Chevy Cruze I was driving I was getting 32mpg combined driving 20%city/80%highway, going about 60 to 65mph. On the CX-5 Mazda the first tank of gas I used I got 29 mpg, I was driving the turnpike at 75 mph with about 10% city driving. The second tank of gas I got 32mpg with driving 65mph 20% city/80% highway. Currently I’m getting 32mpg on my 3rd tank of gas. I do have to say I’m very pleased with the performance so far and it has a lot more room than a car. Bob Moore did a great job at helping me before I bought the CX-5 Mazda; I also did my research to find out what I wanted before I decided on what to buy. More
Linda was a great car "saleswoman" and she listened to what we wanted. She did not try to talk us into a car that we were not interested in. We told her our budget, our situation, and what we listened to what we wanted. She did not try to talk us into a car that we were not interested in. We told her our budget, our situation, and what we wanted in a car and she got it for us. More
This is our seventh Mazda and the new CX-5 is replacing a 2000 MPV with more than 208K miles. Purchasing the car is easy compared to trusting the service team later on. We feel Yon (service manager) is ext 2000 MPV with more than 208K miles. Purchasing the car is easy compared to trusting the service team later on. We feel Yon (service manager) is extremely knowledgeable and honest when you have an issue with your Mazda. In fact, we didn't even consider any other auto dealers. We have had excellent service with all our Mazdas and would highly recommend the Bob Moore Mazda Group! Zoom Zoom! More
I purchased a used vehicle with stipulation "AS IS". No buyers guide. The night I bought the vehicle I test drove it twice. The first time I checked everything out AC/Heater, windshield wipers IS". No buyers guide. The night I bought the vehicle I test drove it twice. The first time I checked everything out AC/Heater, windshield wipers everything worked good for a old vehicle except the constant door ding that would not stop. I continued on with my test drive and asked the sales agent if they could look at the door ding because it was enoying. He said yeah I'll get it checked on when we returned back the agent took the vehicle back to the shop. After nearly two hours the sales agent returned said they figured it out everything good ready to test drive it again. I test drove it this time not checking the same stuff I did before, wish I would of checked again I soon regretted. The next day I took the vehicle in and ended up putting 900 dollars of work into the truck. The thing that hurt me the most came that night on my drive home. A passing vehicle threw liquid out of their car and it landed on my windshield. I turned on my wipers and nothing. Dead in the water no motors then I tried the washer fluid. Nothing no pumping of anything. I thought this was weird. So that next morning I took the vehicle to a mechanic who said "it was nothing someone unplugged a module behind the radio. He then added.. The module controls yours wiper motors, and anything to operate your wipers, Also your turn signal indicators and the "DOOR DING" SO this dealership thought they would jeapordize a costomers safety for money. I have tried to contact the sales agent who has not returned my call everytime I have left a message with someone they give me a runaround. In my book that is bad business practice which is why I have given Bob Moore Mazda a unsatisfactory rating. More
I have worked at car dealership in the past and was pleasantly surprised at the way the process of purchasing a new car has evolved. The whole experience was handled with professionalism from the inter pleasantly surprised at the way the process of purchasing a new car has evolved. The whole experience was handled with professionalism from the internet manager to the salesman to the finance department. It was a quick process which made it that much more enjoyable. I was pleased with every aspect. I would definitely recommend this dealership to others looking to purchase a new car!! More