
Bob Moore Mazda
Oklahoma City, OK
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I can not believe the service and and effort the sales people and then the finance people went to get me into a new car without any pressure.I met with Linda and then Chas and really couldn't do anything people and then the finance people went to get me into a new car without any pressure.I met with Linda and then Chas and really couldn't do anything that day so I came back and we concluded our business. A great dealership with outstanding people. More
Looked at cars on the lot after hours, inquired online and, unfortunately, was referred to Herb. Arrogant, rude, put out when asked to do anything and not once even thanked us for the sale. No follow-up. and, unfortunately, was referred to Herb. Arrogant, rude, put out when asked to do anything and not once even thanked us for the sale. No follow-up. Very rude man. Bought the car for my daughter and both of us had the same opinion. More
I highly recommend this dealership! I went to Bob Moore Mazda with my mom so I could test drive a Mazda3 or Mazda6. I had researched the safety and performance ratings and mazdas were ranked fairly high. H Mazda with my mom so I could test drive a Mazda3 or Mazda6. I had researched the safety and performance ratings and mazdas were ranked fairly high. Herb described the difference between the types of mazdas and what amenities I would get with each one. When I told him my credit, payment limit, the amount I could put down, and that I couldn't live without a sunroof, Herb showed me the perfect car! After test driving it, Herb and Eric(finance counselor) did everything they could to get me in that car. They were not pushy at all. They told me the facts, and gave me an offer I couldn't pass up! Keep in mind that this was my first car to buy so all my friends and family had warned me how dealerships will tell you one thing and have you sign a contract that says something different. My experience was nothing like that! They were all focused on making sure I got what I wanted! I am so blessed to have had a smooth, pleasant first experience buying a car. Now, the true test...whether they stick behind their warranty, which I believe they will. Thank you for my awesome, beautiful, perfect Mazda3!! More
I'm in my second Mazda from Bob Moore - Great place to do business with. I'm in my second Mazda from Bob Moore - Great place to do business with. business with. I'm in my second Mazda from Bob Moore - Great place to do business with. More
Great Service for me and my daughter, friendly, and understanding. My daughter didn't get the colour(She wanted the Green) she wanted, but still we are all happy with our new vehicles: Mazda CX7 & understanding. My daughter didn't get the colour(She wanted the Green) she wanted, but still we are all happy with our new vehicles: Mazda CX7 & Mazda 2 More
I had a great experience from start to finish and didn't feel high pressure! Dale worked with me and was very patient throughout my experience. Everything there has been oustanding!!!! feel high pressure! Dale worked with me and was very patient throughout my experience. Everything there has been oustanding!!!! More
Everything was smoothe and easy. My second Mazda bought from this dealership and my 3rd with Bob Moore. I will continue to shop with Bob Moore! from this dealership and my 3rd with Bob Moore. I will continue to shop with Bob Moore! More
I bought a 2005 Xterra at Bob Moore Mazda. I love my new vehicle. I wasn't very happy with the service given to me at Bob Moore Kia. I talked to a sales rep named William(I don't know his last name) the nig vehicle. I wasn't very happy with the service given to me at Bob Moore Kia. I talked to a sales rep named William(I don't know his last name) the night before I bought my Xterra. Told him that I was not interested in the one on the Kia lot because I wanted an automatic and I realized that one was a standard. He told me he found 2 other Xterra's that were both automatic and to come by the next day and talk to him. I did. Then he tells me the cars are not there they are at Bob Moore Mazda on the opposite side of town. I was very irritated because 1) I don't live close and drove to Bob Moore Kia just to be told the car I came to look at was not on the lot I was told to come to. and 2) I had just been about a block away from Bob Moore Mazda before I drove over to the Kia lot just to be told I had to drive way back across town to see the vehicles. Not only was this a huge waste of my time, but also not cheap considering gas is around $3.50/gallon. Also if I hadn't known exactly what I wanted when I showed up at Bob Moore Mazda the sales rep wouldn't have been a lot of help. He didn't know anything about the Xterra(which I understand that its a Mazda dealership, but there are some features to the vehicle that I really like that I didn't even find out until I took it to show my dad and he figured them out and showed me.) He could have used the features as selling points. I am really happy with my Xterra which was the goal, but overall not happy with the service I received. The price I ended up paying was right around blue book value so good, but not great pricing. More
Absolutely Recommend. Be prepared to be treated with respect and courtesy in a comfortable and professional environment. It is not your average dealership by any means in that they went above and beyond respect and courtesy in a comfortable and professional environment. It is not your average dealership by any means in that they went above and beyond what I would have expected. Look for Linda to assist you...you will not be disappointed. Plain and simple... make the smart move and begin your car buying adventure here and there will be no need to go elsewhere. More