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Bob Moore Subaru

Oklahoma City, OK

3.9
1,027 Reviews

13010 N. Kelley Ave.

Oklahoma City, OK

73131

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Showing 1,027 reviews

April 08, 2021

The entire staff did an amazing job of answering all the questions I had, very transparent and honest process. Mr. Cravens was so incredible and made the whole process a breeze. I couldn't possibly recommen More

by A.Adams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryton Cravens
Apr 09, 2021 -

Bob Moore Subaru responded

Thank you for the positive feedback! We are so pleased to know our team could assist you in finding a great new ride!

March 25, 2021

To be quite honest, I have been in sales for a bit and tend to look for people that do a “Good” job, don’t seem to find to many . I thoroughly enjoyed this entire process, this Subaru store does an “EXCEL More

by Dalem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlin , Dylan , Trey , Heath , AJ of course!
Mar 26, 2021 -

Bob Moore Subaru responded

We are so happy to know our team here at Bob Moore Subaru could provide you with an exceptional experience! There is nothing better than finding a place you trust, besides getting a great new Outback that is! Thank you for your kind words, please let us know if there is anything else we can do to assist you!

March 08, 2021

I was very pleased how courteous and professional the staff was. Brandon was honest about what service my Forester needed. Everything was done very quickly. More

by pattyclift1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Freeman, Brandon Allison, Eric Nunez
Mar 09, 2021 -

Bob Moore Subaru responded

We're so pleased we could assist you and take great care of you and your Forester! There is truly nothing better than finding a place you can trust. As always, let us know if there is anything else we can do for you! We hope to work with you again down the road.

March 06, 2021

Bob Moore Subaru made the car buying experience very comfortable. Nate was excellent in providing information and communicating in a timely manner. It was quite evident that he was there to help, not to More

by Susan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Baker
Mar 08, 2021 -

Bob Moore Subaru responded

Susan, thank you for your kind words! We are so glad to know you had an enjoyable and seamless sales experience with us. We hope to continue to help you find great vehicles again down the road!

March 04, 2021

Bought and serviced for the 2nd time. The best for the money! Safety is always a Subaru main factor in driving. You can depend on Subaru. More

by Wally
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Allison, Omar Barrios
Mar 05, 2021 -

Bob Moore Subaru responded

Thanks for your kind words, Wally! We are pleased to have been of assistance to you over and over again. We're glad you love your Subaru and everything it has to offer!

February 13, 2021

Friendly staff, reliable service , easy to get appointments or answers to questions, always responsive, quick turnaround for service, nice, clean waiting room with many amenities, trustworthy! More

by Ann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan in service department
Feb 15, 2021 -

Bob Moore Subaru responded

There is nothing better than finding a place that you can trust, Ann, and we're pleased to know we are doing that for you! We are glad you appreciate our safety efforts and hope to continue to please you for time to come.

February 04, 2021

Excellent care after the purchase. Brandon, our service advisor is very knowledgeable and answered all of our questions at each visit. We are very pleased with the precautions taken by this dealer during More

by Larry.andrews516
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon Allison
Feb 15, 2021 -

Bob Moore Subaru responded

Thanks for your kind words, Larry! We're glad to know you had a positive service experience and we can serve you and your vehicle well.

February 02, 2021

Great service. I truly appreciate that we could have our Subaru serviced on a Saturday. The service team made sure our needs were taken care of. More

by Twe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carter
Feb 03, 2021 -

Bob Moore Subaru responded

Nothing better than knowing you had a great experience and we could fit your schedule needs! Thanks for the kind review, we're always here if there is anything else you may need!

January 26, 2021

Poor communication, apparent lack of concern about customer issues, no follow up discussion about additional service recommendations. Just not professional or friendly. Just cold attitude More

by Henry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t know the primary name, Brandon Allison
Jan 27, 2021 -

Bob Moore Subaru responded

Hello Henry, Since our system filters by last name, we are unable to find the history of your visit and would like to learn more. After speaking with Brandon who you have reviewed, he hasn't worked with a Henry recently either. This is truly not how we wish our experiences to be with customers nor is the normal response that we typically get, so I would ask that you reach out directly so I am able to learn more. Please contact me at 405-552-3274 so we can further discuss and I can better understand where the lack of communication stemmed from. Respectfully, Doug Elliot, Fixed Operations Manager

January 25, 2021

Carter and his team were fast and efficient. At 8:30 AM got in five minutes early and out the door under an hour for my first service! Thanks again! More

by houseofspa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Allison, Kayla Compton, Eric Nunez
Jan 25, 2021 -

Bob Moore Subaru responded

Nothing better than a speedy service visit! Thanks for your kind words, we hope to continue to serve you in the future.

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