Bob Moore Subaru

Slow service, Unfriendly, unprofessional I brought my vehicle in from over 100 miles away. Upon arrival no one greeted me, i was made to wait while customer service reps worked on their compu I brought my vehicle in from over 100 miles away. Upon arrival no one greeted me, i was made to wait while customer service reps worked on their computer screens. When I finally asked for assistance the employee was very rude. It took over 90 minutes to accomplish a routine oil change- and i had a scheduled appointment! Additionally, the cost of an oil change was astronomical- my hometown Subaru Dealership in Colorado provides this service for $29.95. It cost more than double that here. I would not recommend Bob Moore to anyone. More

AMAZING! I've never encountered a service center at a dealership like this one. The men and women are caring and knowledgeable! They go above and beyond in the I've never encountered a service center at a dealership like this one. The men and women are caring and knowledgeable! They go above and beyond in their level, not just for service but caring for you as an individual. My work schedule is very hectic and they accommodate my hours from drop off and pick up (within reason of course) My vehicle is always given back to me clean and the vehicles they have loaned me are always spotless. The sales persons always take spectacular care of you but the people in the service center are what keeps us coming back. Bob Moore Subaru and Service Cemter have kept us loyal customers for 6+ years! More

First experience We are first time Subaru owners and want to know everything about our new vehicle. Service center took time we needed to help us learn. We are first time Subaru owners and want to know everything about our new vehicle. Service center took time we needed to help us learn. More

Service was excellent parts supply chain was lacking. My Outback had two issues which required parts that were not readily available from Subaru. Mark made sure that I had a loaner Outback to drive since My Outback had two issues which required parts that were not readily available from Subaru. Mark made sure that I had a loaner Outback to drive since one of the parts required was the power steering rack. He kept me informed on the status of the parts and when they finally arrived the parts were installed as expediently as possible. More

Just the best service. Even though they can’t find out what’s wrong with my car,they are trying their darndest. Super nice people and I’m driving a wonderful loaner FOR FRE Even though they can’t find out what’s wrong with my car,they are trying their darndest. Super nice people and I’m driving a wonderful loaner FOR FREE while they’re working on my car. More

Unnecessary service I brought my 2008 Subaru in with a service engine light. I was charged $130 for an estimate which totalled $7800. The car was valued at $3500. I took I brought my 2008 Subaru in with a service engine light. I was charged $130 for an estimate which totalled $7800. The car was valued at $3500. I took the car to a third party who charged me a total of $1129 which included a timing belt and all new serpentine belts, preventive water pump replacement and four new tires. They said nothing else needed. The car runs fine. Your service department lost you a customer More

The dealership has a good personal touch The service was everything I expected...all representatives were courteous and responsive to my requests. Look forward to future service calls. I lik The service was everything I expected...all representatives were courteous and responsive to my requests. Look forward to future service calls. I like my Subaru !! More

Amazing I am so very happy with my Subaru. The Bob Moore Subaru Family do all they can to please. They are a great bunch of people. This is my second vehi I am so very happy with my Subaru. The Bob Moore Subaru Family do all they can to please. They are a great bunch of people. This is my second vehicle, as I did the trade up after a year. I will never drive anything else. Thanks so much for going the extra mile. More

New car sales. Outstanding customer service and vehicle knowledge. Friendly sales staff. Vehicle was delivered ahead of schedule. Great coffee. Will buy from this de Outstanding customer service and vehicle knowledge. Friendly sales staff. Vehicle was delivered ahead of schedule. Great coffee. Will buy from this dealership again. Thank you. More

It was a pleasant experience everyone was very nice. They were interested in what stage of maintenance our carwas was at and letting me know what needed to be done. They answered my questions and was ver They were interested in what stage of maintenance our carwas was at and letting me know what needed to be done. They answered my questions and was very patient with us. More