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Bob Moore Subaru

Oklahoma City, OK

3.9
1,027 Reviews

13010 N. Kelley Ave.

Oklahoma City, OK

73131

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Showing 1,027 reviews

January 01, 2019

Great place great people Needed some service done on Forester due to mistake made by husband when changing oil. Luckily no damages. But they were so accommodating to us that w More

by PCLARK1773
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Allison, Aaron Scott, John Downs
January 01, 2019

An INCREDIBLE car buying experience! The financing step of buying a new or used car can be stressful and confusing, but the service from John was neither. He guided me through every step More

by Marooster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Mueller, John Downs
December 31, 2018

Caught finance dept dishonesty Inappropriately added extended service , didn’t detail brand new 2019 outback lied about all of it ,finance dept very rude dishonest would never do bu More

by Tired of rip offs
Recommend Dealer
No
Employees Worked With
Chris Johnson, Charles Davis, Lanna Robinson
Dec 31, 2018 -

Bob Moore Subaru responded

Good Morning, I appreciate your honest review and would love to help resolve this issue. Please email me directly at astrange@bobmoore.com or call me directly at 405-552-3232. I hope to hear back from you soon. Thank you, Ashley Strange

Dec 31, 2018 -

Tired of rip offs responded

Talk to Chris Johnson , This is heading for legal resolve will be posting complaints on every review board I can find

December 30, 2018

Great Experience! Bob Moore was great work with. They offer competitive pricing. They beat every dealer around. And they even delivered our car to us. Great experience! More

by Happy subi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Landon (finance) Jordan(delivery), Ricky Fietz
December 29, 2018

I feel like they were taking advantage of me at every turn. I had my car towed into the dealership. I paid nearly a $1000 to replace a part that had rodent damage, (not covered by my extended warranty) only to More

by SUNSHINE1
Recommend Dealer
No
Employees Worked With
Mark Wainner, Brandon Allison
December 29, 2018

Chaos The dealership was very busy. Sometimes seemed like the right hand didn’t know what the left hand was doing. They did everything they said they would. More

by VANDERWORK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Abrams, Ricky Fietz, Lanna Robinson
December 29, 2018

Service was very friendly and thorough!!Excellent!! Service was friendly and thorough!! Excellent.!! Definitely 5 stars!! Waiting time was not very long at all. My car was in excellent condition after b More

by DBLACKWOOD4
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Wainner
December 28, 2018

Quick, thorough, and pleasant staff Routine oil change. Tire rotation. Completed quickly and I was on my way to work. Staff is always pleasant to deal with. Newer facility is spotless. More

by SAINTJULES
Recommend Dealer
Yes
Employees Worked With
Mark Wainner, Veronica DesCombes, Eric Nunez
December 27, 2018

My rating is for Eric Nunez only. Unless they are selling you a car, they aren’t very friendly except for Eric N. in service dept. In fact if it were not for Eric Nunez I would use a More

by Ryker15
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric is always friendly. He is the only person in Service I have found to be., Eric Nunez
December 26, 2018

Favorable transaction Many trips to finally settle on the model I was looking for. Reason being the model was not of current inventory. Finally model arrived and deal was c More

by YWORKDC53
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Fietz, Omar Barrios
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