
Bob Moore Subaru
Oklahoma City, OK
Filter Reviews by Keyword
By Type
Showing 1,025 reviews
Excellent customer service. Eric is a very attentive courteous service advisor. He listens, follows through. I would recommend this dealership to others. I customer service. Eric is a very attentive courteous service advisor. He listens, follows through. I would recommend this dealership to others. I would buy from this dealership. More
Super Saturday I had a check engine lamp and traction control issue that disabled my ABS and speed control. I set my appt. for a Saturday an dropped it off. I expect I had a check engine lamp and traction control issue that disabled my ABS and speed control. I set my appt. for a Saturday an dropped it off. I expected it to take all day and maybe have to return later in the next week Brandon gotmechrckex in and into a loaner car in short order. We went about our day running our errands. The text came in that it was ready in the early afternoon. We were able to return and pick up our car in time to make our other appointments. Plus, I expected to have to use my extended service contract and pay for the device and loaner. Nope! They said it was a warranty issue and I didn’t owe anything. That was a welcome surprise. Thanks Brandon and Bob Moore. More
The Car Sells Itself...The Dealership Makes the Difference We are officially a Subaru family. After purchasing our son a Crosstrek and all of us loving the way it drove, my husband and I both drive Outbacks no We are officially a Subaru family. After purchasing our son a Crosstrek and all of us loving the way it drove, my husband and I both drive Outbacks now. Purchasing a the cars were hassle free and communication was easy and fast. The customer service at this dealership is beyond excellent - they have far exceeded expectations. More
Change oil, rotate tires, check under hood, etc. I was very pleased with checking in, Erica explained what I needed to have done and why, he said it would take an hour, actually it took 70 mins. not I was very pleased with checking in, Erica explained what I needed to have done and why, he said it would take an hour, actually it took 70 mins. not bad at all. The waiting room was comfortable with with TV on, snacks and drinks. and plenty of magazines to read. I was very pleased with the service. Margie Shropshire More
ERIC NUNEZ ROCKS I can only vouch for the service department and they rock!!!! Eric Nunez always takes care of me. He explains what needs to be serviced and the import I can only vouch for the service department and they rock!!!! Eric Nunez always takes care of me. He explains what needs to be serviced and the importance of the repair. This sounds simple and basic but not a whole lot of people do the basic stuff. I’m very young but he still treats me with respect and explains what is going on with my Subaru. If he told me it was time to buy a new car, I wouldn’t question it. I know when he tells me something I can trust he is gonna take care of me and my vehicle. Eric Nunez 10/10. He’s the best. More
New Subie I had a great experience with Aaron and the team at Bob Moore Subaru! I felt as if they were fair with my trade in and very honest with me. There was I had a great experience with Aaron and the team at Bob Moore Subaru! I felt as if they were fair with my trade in and very honest with me. There was one particular thing on my vehicle they said they would go over with me (the Subaru version of onstar...I can’t remember what it’s called at the moment), and no one ever did, that’s the only reason I did not give 5 stars. More
12,000 mile service Super friendly and get the work done right. I wait for my car and they are respect your time. Just no snacks anymore. Maybe next time! Super friendly and get the work done right. I wait for my car and they are respect your time. Just no snacks anymore. Maybe next time! More
Great service From the time I was greeted on the video monitor in the service bay when I arrived, the staff was highly attentive. My courtesy car’s radio was even t From the time I was greeted on the video monitor in the service bay when I arrived, the staff was highly attentive. My courtesy car’s radio was even tuned to the same SiriusXM station I had been listening to in my car!?! Service updates were timely and informative, and I felt very well cared for. Great experience! More
Great experience! Michael was very knowledgeable and made sure that I got the car that not only I wanted, but the perfect car for my needs. Finance was a smooth process Michael was very knowledgeable and made sure that I got the car that not only I wanted, but the perfect car for my needs. Finance was a smooth process! More
No pressure, friendly salespeople I was short on time and knew what I wanted to look at. Zack showed the vehicles to me and did not try to divert me to other cars, he respected my tim I was short on time and knew what I wanted to look at. Zack showed the vehicles to me and did not try to divert me to other cars, he respected my time. Later that day I met with Zack again and shortly after left with a nice, used vehicle. More