Bob Moore Subaru

After having purchased a Subaru Forester from Dustin almost 3 1/2 years ago, he sent me an email in early December 2012 regarding the end of the year Subaru Sale. Initially, I didn't pay much attention almost 3 1/2 years ago, he sent me an email in early December 2012 regarding the end of the year Subaru Sale. Initially, I didn't pay much attention and trashed the email. However, a couple of weeks later, I became curious as I have always liked the newer Outbacks. Dustin worked with me extremely well, no pressure, fair price and fair trade-in for my Forester. We purchased our 2013 Outback on December 31st and were "EXTREMLY" happy with our sales experience. Now the down side, after the sales process was done, we got to go to do the paperwork and UNFORTUNATELY "TIM" was the person that we had to deal with on this. "TIM" was rude, treated us as we had no clue as to what we were doing, lied to us about the payoff balance on our Forester, tried to sneak in extra charges for 4 different types of extended warranties, etc... After this fiasco was said and done and we were getting down to finalizing the deal. "Tim" had the audacity to attempt to have us sign the finance papers for monthly payment amount almost $100 higher than it should have been for the % rate that we were given. When confronted, he again had the "xxxxx" to ask how I know what the payment should be, like he was the only "idiot" that could figure or read amortization schedules. Once this was completed and we had our new Outback home, the next week, "Tim" called to inquire if we had the "originals" of the paperwork. Again this idiot had lost these papers, and I was asked to come to the dealership to "again" sign the paperwork. Now once this was completed, he again had the audacity to ask about my wife coming also coming into sign her portion of the papers. This took well over a week to get accomplished as she is a very busy executive. Not once did "Tim" offer to come to her office to have her sign the papers. Consequently - We are very happy with our new Outback. BUT if we ever had to deal with "Tim" again, we would say "xxxx no" and walk out with our old car! More

2nd auto purchased from Moore Group in 4 years, good experience both times. Very friendly staff, less pressure that most other dealers. Lea was great, sales manager and finance guy were very good also. experience both times. Very friendly staff, less pressure that most other dealers. Lea was great, sales manager and finance guy were very good also. We'll definitely shop with Moore next time. More

Bought a 2013 Outbqck from Jason on New Years Eve and had a great experience. Highly recommend himself as a sales person and the overall dealership experience at Bob Moore Subaru. a great experience. Highly recommend himself as a sales person and the overall dealership experience at Bob Moore Subaru. More

I had a fantastic experience! This is our second time buying from Bob Moore and it has been great both times. All people involved were very professional and know what they are talking about. Special than buying from Bob Moore and it has been great both times. All people involved were very professional and know what they are talking about. Special thanks to JR and the finance dept for finding such a great deal. More

Lea and Jason at the Subaru dealer were excellent to work with. Both answered all our questions and were very helpful without being pushy. Jason finalized the sale and took very good care of us when working with. Both answered all our questions and were very helpful without being pushy. Jason finalized the sale and took very good care of us when working out the details of the purchase. Both were very professional, polite and knowledgeable. We were very pleased with the experience. Danny Stapp, the sales manager, also greeted us and I believe the Subaru general manager, if memory serves, greeted us and gave us assurances. Unfortunately I can't recall his name, but he was very pleasant nonetheless. Overall the entire experience and the people we worked with were very pleasing. More

Was very pleased with my looking for a new car at Bob Moore. Was not pressured by anyone, especially Alex, Had questions about comparing Subaru with other makes i was considering, and other dealers. Alex Moore. Was not pressured by anyone, especially Alex, Had questions about comparing Subaru with other makes i was considering, and other dealers. Alex actually helped me look up others brands so i could compare mpg and prices as well as ratings and saftey of each vehicle. Showed me around dealership and introduced me to who would be working with in future. I,e oil changes, service etc. Would recommend friends and family to visit this dealership and meet with Alex for their next car purchase. Thank you More

I worked with Jason Webb, He was a joy to work with. He was funny, very friendly, honest and very professional. He went out of his way to explain everything and show me the car and where all the buttons we was funny, very friendly, honest and very professional. He went out of his way to explain everything and show me the car and where all the buttons were. I honestly can not think of one thing he did not do to make this a really good experience. I have recommended him to my son and a friend who are thinking of trading. I would give him a 10 without a doubt. More

We have rated Bob Moore Subaru with the highest ratings available. We were completely satisfied with the customer service we received, especially from Jason and Brandon. We purchased a 2013 Subaru Outbac available. We were completely satisfied with the customer service we received, especially from Jason and Brandon. We purchased a 2013 Subaru Outback. They did everything possible to get win our confidence and business. We were treated with respect and courtesy. In addition, the financing department was easy to work with. We appreciated the manner in which the business part was handled. They accommodated us in a very professional and respectful way. We would absolutely recommend Bob Moore Subaru. More

I went to several dealers in the Edmond area as I wasn't sure what I wanted. I've not bought a vehicle in this area so I was somewhat anxious. Bob Moore Subaru had a good selection of vehicles but more im sure what I wanted. I've not bought a vehicle in this area so I was somewhat anxious. Bob Moore Subaru had a good selection of vehicles but more importantly, they made me feel welcome and were not "high pressure". Jason Webb, the sales consultant I worked with, was very "consultive" in nature, very knowledgeable about the vehicles, the available inventory and was a real pleasure to deal with. Very friendly. I will definitely be visiting Jason and the dealership when I'm in the market for a new car in the future! More

Staff was exetremly nice and honest. They were patient and willing to answer all my questions. Prices were competitive and they had lots of inventory. Best shopping experience ever! and willing to answer all my questions. Prices were competitive and they had lots of inventory. Best shopping experience ever! More