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Bob Penkhus Volkswagen
Colorado Springs, CO
3,366 Reviews
Bob Penkhus Volkswagen is the trusted, family-owned Volkswagen dealership serving Colorado Springs, Denver, Pueblo, and surrounding areas for over 74 years.
We feature an extensive selection of new Volkswagen SUVs and cars, with a focus on our innovative fully electric models and performance hatchbacks. Explore our high-quality pre-owned and Certified Pre-Owned VW inventory. Our factory-trained technicians provide comprehensive maintenance, repairs, and genuine VW parts in our state-of-the-art service center. Count on our commitment to carefree shopping for a transparent, seamless car-buying experience and dedicated, expert service for the life of your vehicle
The combination of a quality product and a reputation for excellent customer service assured continued growth, including the addition of a Mazda franchise, in October 1972, at the Pikes Peak Avenue location. In 1975, Mazda joined Volvo in Motor City to increase productivity and to better serve our customers.
Mr. Penkhus' son, Robert A. Penkhus ("Bob"), was a "permanent fixture" around the dealership from an early age, so it was natural that he would join his father in the business upon his graduation from the University of Denver. Bob Penkhus gradually assumed responsibility for all aspects of dealership operations and in 1977, became President of Penkhus Motor Company. Mr. Penkhus' concerns for his customers and employees, coupled with his enthusiasm for our products, have resulted in continued success and growth. Development of a new car display area along Interstate 25 in 1987 was followed one year later by a major service and parts expansion project in which we added fourteen mechanical and detail service stalls, doubled the parts area, and built an enclosed customer service area. In the spring of 1999 our growth continued with the opening of our second Select Certified location and a Domestic and Import Service Center on Austin Bluffs Parkway.
With the growth of Colorado Springs, Penkhus Motor Company wanted to ensure that it was meeting customer needs. In 2004 Penkhus Motor Company remodeled its Motor City location including constructing a new showroom and making other improvements at the Motor City location. In 2006 Penkhus Motor Company constructed a new facility at Woodman and Powers, which is the Bob Penkhus Mazda at Powers store.
In 2009 Penkhus Motor Company acquired a Volkswagen franchise and opened the Volkswagen franchise at the Motor City Drive location. In 2012 Penkhus Motor Company acquired a Mitsubishi franchise which is located at the Austin Bluffs Parkway Select Certified location. That facility is now known as Bob Penkhus Mitsubishi.
As a result of our commitment to excellence, Bob Penkhus Mazda is the Number 1 volume dealer in the Gulf region. Based on customer satisfaction levels, Bob Penkhus Motor Company has been recognized as a Volvo Dealer of Excellence and has been inducted into the Mazda Presidents Club.
Our continued success and growth requires each of our employees to possess a commitment to excellence toward each of our customers. Each member of the Penkhus Motor Company team should strive daily to meet all Penkhus Motor Company standards and goals in order to ensure future growth and success.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 3,366 reviews
August 02, 2023
Brian has been my service manager for many years. He is professional, courteous and personable which makes him “top notch” in my book. Goes above and beyond my expectations! You’re lucky to have him He is professional, courteous and personable which makes him “top notch” in my book. Goes above and beyond my expectations! You’re lucky to have him on your team. More
by SMING-GHEE
Verified CustomerEmployees Worked With
Brian Dorcey
August 02, 2023
Professional with fair pricing. Mechanics are knowledgeable and thorough Staff is we'll trained and communicates clearly with the customer Mechanics are knowledgeable and thorough Staff is we'll trained and communicates clearly with the customer More
by RUTHGULLIVER
Employees Worked With
August 02, 2023
Great place they were fantastic helped allot thanks a million Bryan was wonderful love our car million Bryan was wonderful love our car More
by FOXYFISHIN
Employees Worked With
Other Employees :
Megan Jung, Brian Dorcey, Sean Heuertz, Seth Confer, Chris Sherban
August 02, 2023
I was very happy to see Chris in the service drive again. He always takes great care of me and makes sure my car is not only safe but up to date. I love my Volvo XC70. Thanks, I'll be back! He always takes great care of me and makes sure my car is not only safe but up to date. I love my Volvo XC70. Thanks, I'll be back! More
by Happy
July 30, 2023
He was a very attentive service representative. Communicates clearly. The dealership has a very comfortable atmosphere withelpfuamenities. Communicates clearly. The dealership has a very comfortable atmosphere withelpfuamenities. More
by CONNIEFROHRING
Employees Worked With
July 30, 2023
They go out of their way to help and make sure customers are taken care of. We switched from the Denver dealer to here because of the difference in customer service. are taken care of. We switched from the Denver dealer to here because of the difference in customer service. More
by TLCLOWERS
Employees Worked With
Chris Sherban
July 29, 2023
Great service experience with a great service representative, cat runs great and was returned clean representative, cat runs great and was returned clean More
by CAROLYNGERING
Employees Worked With
July 29, 2023
Everything worked great she gave me some outstanding advice on how to handle an issue that I thought I had with my Volvo. I really appreciated her suggestion.. thank you and that type of service is why advice on how to handle an issue that I thought I had with my Volvo. I really appreciated her suggestion.. thank you and that type of service is why I keep coming back. Again thank you for your outstanding service Dr. Armand Boudreau More
by Dr Armand Boudreau
Employees Worked With
