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Bob Penkhus Volkswagen
Colorado Springs, CO
3,366 Reviews
Bob Penkhus Volkswagen is the trusted, family-owned Volkswagen dealership serving Colorado Springs, Denver, Pueblo, and surrounding areas for over 74 years.
We feature an extensive selection of new Volkswagen SUVs and cars, with a focus on our innovative fully electric models and performance hatchbacks. Explore our high-quality pre-owned and Certified Pre-Owned VW inventory. Our factory-trained technicians provide comprehensive maintenance, repairs, and genuine VW parts in our state-of-the-art service center. Count on our commitment to carefree shopping for a transparent, seamless car-buying experience and dedicated, expert service for the life of your vehicle
The combination of a quality product and a reputation for excellent customer service assured continued growth, including the addition of a Mazda franchise, in October 1972, at the Pikes Peak Avenue location. In 1975, Mazda joined Volvo in Motor City to increase productivity and to better serve our customers.
Mr. Penkhus' son, Robert A. Penkhus ("Bob"), was a "permanent fixture" around the dealership from an early age, so it was natural that he would join his father in the business upon his graduation from the University of Denver. Bob Penkhus gradually assumed responsibility for all aspects of dealership operations and in 1977, became President of Penkhus Motor Company. Mr. Penkhus' concerns for his customers and employees, coupled with his enthusiasm for our products, have resulted in continued success and growth. Development of a new car display area along Interstate 25 in 1987 was followed one year later by a major service and parts expansion project in which we added fourteen mechanical and detail service stalls, doubled the parts area, and built an enclosed customer service area. In the spring of 1999 our growth continued with the opening of our second Select Certified location and a Domestic and Import Service Center on Austin Bluffs Parkway.
With the growth of Colorado Springs, Penkhus Motor Company wanted to ensure that it was meeting customer needs. In 2004 Penkhus Motor Company remodeled its Motor City location including constructing a new showroom and making other improvements at the Motor City location. In 2006 Penkhus Motor Company constructed a new facility at Woodman and Powers, which is the Bob Penkhus Mazda at Powers store.
In 2009 Penkhus Motor Company acquired a Volkswagen franchise and opened the Volkswagen franchise at the Motor City Drive location. In 2012 Penkhus Motor Company acquired a Mitsubishi franchise which is located at the Austin Bluffs Parkway Select Certified location. That facility is now known as Bob Penkhus Mitsubishi.
As a result of our commitment to excellence, Bob Penkhus Mazda is the Number 1 volume dealer in the Gulf region. Based on customer satisfaction levels, Bob Penkhus Motor Company has been recognized as a Volvo Dealer of Excellence and has been inducted into the Mazda Presidents Club.
Our continued success and growth requires each of our employees to possess a commitment to excellence toward each of our customers. Each member of the Penkhus Motor Company team should strive daily to meet all Penkhus Motor Company standards and goals in order to ensure future growth and success.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 3,366 reviews
July 12, 2019
2019 Tiguan Everyone was so helpful and making sure we got everything we would need! Will definitely recommend to everyone I can! I’m so in love with the car we w Everyone was so helpful and making sure we got everything we would need! Will definitely recommend to everyone I can! I’m so in love with the car we went with! More
by HEIDIBRADFIELD1415
Verified CustomerEmployees Worked With
J.R. Cihura, Aric Cecale
July 11, 2019
Volvo service Chris Sherban is the most knowledgeable and accommodating rep in the shop. He is always willing to go the extra mile to help his customers and ensure Chris Sherban is the most knowledgeable and accommodating rep in the shop. He is always willing to go the extra mile to help his customers and ensure their safety and satisfaction. More
by KITZANNOTO
Employees Worked With
Chris Sherban
July 11, 2019
Great Service! Jordan was fantastic when helping me pick out my new vehicle! It was a completely new process for me and he made it a breeze. Highly reccommend them! Jordan was fantastic when helping me pick out my new vehicle! It was a completely new process for me and he made it a breeze. Highly reccommend them! More
by KMWHITE234
July 11, 2019
Oil and brakes fluid change Great customer service in a timely manner. I was recommended to the body specialist for minor body work to restore the paint to the original manufac Great customer service in a timely manner. I was recommended to the body specialist for minor body work to restore the paint to the original manufacturer color. More
by JIMMY.DERAS
Employees Worked With
Dan Prange
July 11, 2019
Took care of my Jetta I am plannings on a road trip to Montana and wanted to make sure my 2001 VW Jetta TBI would make it there and back. The service team at Penkhus not on I am plannings on a road trip to Montana and wanted to make sure my 2001 VW Jetta TBI would make it there and back. The service team at Penkhus not only assured my car would running good, but the gave me a detailed list of things I need to service now and later. I highly appreciate that peace of mind the team at Penkhus gave me. I will definitely service and purchase my next VW at Bob Penkhus Volkswagen! More
by GOTTALOVETT6
Employees Worked With
Whoever was the receptionist (?), Haleigh Vance
July 10, 2019
Oil Change Great customer service Jason was very professional and made sure that I was taken care of. The only problem that I had was that my car was damaged wh Great customer service Jason was very professional and made sure that I was taken care of. The only problem that I had was that my car was damaged while on the lift. Once I noticed the damage and let Jason know about it he was quick to make sure that the damage was assessed and that it would be fixed. More
by ABWOSAR
Employees Worked With
Jason Vollin
July 10, 2019
Not very courteous I felt like the first initial contact with the Mazda advisor was rude. We had a courtesy vehicle reserved and felt like they did not want to give it t I felt like the first initial contact with the Mazda advisor was rude. We had a courtesy vehicle reserved and felt like they did not want to give it to us saying our service would not take a long time. We had another appointment scheduled shortly after. We also had other problems with sensors that needed to be addressed and was told this is turning out to not be only a recall problem. We live over two and a half hours away and have to get these issues looked over all in one visit. More
by DOLPHIN
Employees Worked With
Joe Ralph
July 10, 2019
Great service for 160,000 miles! Dan Prange was our service consultant. He was very thorough. Kept us informed while the car was in the shop. Provided us with an Uber ride home and Dan Prange was our service consultant. He was very thorough. Kept us informed while the car was in the shop. Provided us with an Uber ride home and another to get us back to pick up car. More
by RLARM
Employees Worked With
Jeff Kite, Dan Prange
July 10, 2019
Very easy to work with Fair prices, very respectful. This is our 3rd car purchased from Bob Penkhus VW, we've only had one not so pleasant experience. Service is good also. Fair prices, very respectful. This is our 3rd car purchased from Bob Penkhus VW, we've only had one not so pleasant experience. Service is good also. More
by DEBLACKHURST
Employees Worked With
J.R. Cihura, Ben Gallentine
July 09, 2019
Well cared for I have been pleased with service on my Volvo each time I have come in. Along with that, there is an attentiveness to the customer that is exceptional. I have been pleased with service on my Volvo each time I have come in. Along with that, there is an attentiveness to the customer that is exceptional. More
by Satisfied
Employees Worked With
Chris Sherban
