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Bob Penkhus Volkswagen
Colorado Springs, CO
3,366 Reviews
Bob Penkhus Volkswagen is the trusted, family-owned Volkswagen dealership serving Colorado Springs, Denver, Pueblo, and surrounding areas for over 74 years.
We feature an extensive selection of new Volkswagen SUVs and cars, with a focus on our innovative fully electric models and performance hatchbacks. Explore our high-quality pre-owned and Certified Pre-Owned VW inventory. Our factory-trained technicians provide comprehensive maintenance, repairs, and genuine VW parts in our state-of-the-art service center. Count on our commitment to carefree shopping for a transparent, seamless car-buying experience and dedicated, expert service for the life of your vehicle
The combination of a quality product and a reputation for excellent customer service assured continued growth, including the addition of a Mazda franchise, in October 1972, at the Pikes Peak Avenue location. In 1975, Mazda joined Volvo in Motor City to increase productivity and to better serve our customers.
Mr. Penkhus' son, Robert A. Penkhus ("Bob"), was a "permanent fixture" around the dealership from an early age, so it was natural that he would join his father in the business upon his graduation from the University of Denver. Bob Penkhus gradually assumed responsibility for all aspects of dealership operations and in 1977, became President of Penkhus Motor Company. Mr. Penkhus' concerns for his customers and employees, coupled with his enthusiasm for our products, have resulted in continued success and growth. Development of a new car display area along Interstate 25 in 1987 was followed one year later by a major service and parts expansion project in which we added fourteen mechanical and detail service stalls, doubled the parts area, and built an enclosed customer service area. In the spring of 1999 our growth continued with the opening of our second Select Certified location and a Domestic and Import Service Center on Austin Bluffs Parkway.
With the growth of Colorado Springs, Penkhus Motor Company wanted to ensure that it was meeting customer needs. In 2004 Penkhus Motor Company remodeled its Motor City location including constructing a new showroom and making other improvements at the Motor City location. In 2006 Penkhus Motor Company constructed a new facility at Woodman and Powers, which is the Bob Penkhus Mazda at Powers store.
In 2009 Penkhus Motor Company acquired a Volkswagen franchise and opened the Volkswagen franchise at the Motor City Drive location. In 2012 Penkhus Motor Company acquired a Mitsubishi franchise which is located at the Austin Bluffs Parkway Select Certified location. That facility is now known as Bob Penkhus Mitsubishi.
As a result of our commitment to excellence, Bob Penkhus Mazda is the Number 1 volume dealer in the Gulf region. Based on customer satisfaction levels, Bob Penkhus Motor Company has been recognized as a Volvo Dealer of Excellence and has been inducted into the Mazda Presidents Club.
Our continued success and growth requires each of our employees to possess a commitment to excellence toward each of our customers. Each member of the Penkhus Motor Company team should strive daily to meet all Penkhus Motor Company standards and goals in order to ensure future growth and success.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 3,366 reviews
July 09, 2019
Excellent service Fabian was great to work with. You can tell he knows his job very well, but more importantly that he cares about the customer and their needs in order Fabian was great to work with. You can tell he knows his job very well, but more importantly that he cares about the customer and their needs in order to maintain them as a customer. The uber ride service was great while car was being serviced. I would highly recommend getting in contact with Fabian for any of your vehicle servicing. More
by RRUTTER35
Verified CustomerEmployees Worked With
Fabian Vigil
July 09, 2019
Not good Will not be back ever.... didn't take care of the issue, assuming on the problem instead of filling a claim on my warranty...very poor service.. Will not be back ever.... didn't take care of the issue, assuming on the problem instead of filling a claim on my warranty...very poor service.. More
by NORWOOD3737
Employees Worked With
July 09, 2019
Joe McNulty rocks! We called Bob Penkhus looking for a Nissan rogue and talked with Joe McNulty and he was extremely honest and forthcoming about the vehicles the dealer We called Bob Penkhus looking for a Nissan rogue and talked with Joe McNulty and he was extremely honest and forthcoming about the vehicles the dealership had in stock. Sadly, they didn't have a good fit for my wife and I and we had to look around town for a better fit. Later that day Joe called us back and told us they just had a nissan rogue come in that did fit our needs. Again, he was honest about the car and my wife and I drove over 50 miles to see the vehicle. Everything Joe described was accurate and the car was a perfect fit. After that financing was a breeze and we left with a new (used) car. I highly recommend starting your car search with Bob Penkhus and if you can, ask for Joe, you won't regret it. More
by CHRIS.S.BROWN.CO
Employees Worked With
J.R. Cihura, Joe McNulty
July 08, 2019
Always excellent service! Dan in VW is the best! VW Beetle needed a fuel pump asap. I added a few other services that needed to be done. Spark plugs, brake oil flush abd an alignment. They needed to VW Beetle needed a fuel pump asap. I added a few other services that needed to be done. Spark plugs, brake oil flush abd an alignment. They needed to order tell fuel pump part. I commute from Pueblolo. Dan was so understanding , he was able to get me a rental in a pinch. Always great service! Thanks again! More
by PSSREDIGER
Employees Worked With
Dan Prange
July 08, 2019
Time at dealer good....check engine light bad Had a good experience at this location. But now my check engine light is on less than a week later. Also would have liked inside vacuumed. Had a good experience at this location. But now my check engine light is on less than a week later. Also would have liked inside vacuumed. More
by MANDYEBERT1020
Employees Worked With
Marc Skinner
July 08, 2019
BE ignition replacement Excellent service and coordination by Dan, the service manager. Parts folks did great to get part early. VW is very painful on parts specific to a v Excellent service and coordination by Dan, the service manager. Parts folks did great to get part early. VW is very painful on parts specific to a vin #. More
by VW Ignition
Employees Worked With
Shane in parts, Dan Prange
July 05, 2019
Service department Always professional. Service is Excellent. Always friendly.i do tell the soldier's i work with go to Bob Penkhus in motor city drive. Again thank yo Always professional. Service is Excellent. Always friendly.i do tell the soldier's i work with go to Bob Penkhus in motor city drive. Again thank you for your service. More
by linda.l.hunter20.civ
Employees Worked With
Tadd Wells, Scott Hughes, Mathew Hicks, Joey Culbertson, Tina Martin
July 04, 2019
Best service ever!!! This dealership is absolutely fabulous!! Wouldn’t buy a car anywhere else! We have bought 3 cars here and every time the experience was top notch This dealership is absolutely fabulous!! Wouldn’t buy a car anywhere else! We have bought 3 cars here and every time the experience was top notch More
by DONMAN450
Employees Worked With
Joey Culbertson
July 04, 2019
Good Experience Joe took the time to listen to what I needed and what I was concerned about. He understood that sometimes it’s more for the customer than simply buyin Joe took the time to listen to what I needed and what I was concerned about. He understood that sometimes it’s more for the customer than simply buying a new car. I am happy with the car that I have purchased and would come back again. More
by Tiffany
Employees Worked With
Joe McNulty
July 03, 2019
Customer service Chris has awesome customer service. He has been my service advisor for a few years. Since he has become my advisor every concern is addressed Chris has awesome customer service. He has been my service advisor for a few years. Since he has become my advisor every concern is addressed More
by grindleb52
Employees Worked With
Chris Sherban
