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Bob Penkhus Volkswagen
Colorado Springs, CO
3,366 Reviews
Bob Penkhus Volkswagen is the trusted, family-owned Volkswagen dealership serving Colorado Springs, Denver, Pueblo, and surrounding areas for over 74 years.
We feature an extensive selection of new Volkswagen SUVs and cars, with a focus on our innovative fully electric models and performance hatchbacks. Explore our high-quality pre-owned and Certified Pre-Owned VW inventory. Our factory-trained technicians provide comprehensive maintenance, repairs, and genuine VW parts in our state-of-the-art service center. Count on our commitment to carefree shopping for a transparent, seamless car-buying experience and dedicated, expert service for the life of your vehicle
The combination of a quality product and a reputation for excellent customer service assured continued growth, including the addition of a Mazda franchise, in October 1972, at the Pikes Peak Avenue location. In 1975, Mazda joined Volvo in Motor City to increase productivity and to better serve our customers.
Mr. Penkhus' son, Robert A. Penkhus ("Bob"), was a "permanent fixture" around the dealership from an early age, so it was natural that he would join his father in the business upon his graduation from the University of Denver. Bob Penkhus gradually assumed responsibility for all aspects of dealership operations and in 1977, became President of Penkhus Motor Company. Mr. Penkhus' concerns for his customers and employees, coupled with his enthusiasm for our products, have resulted in continued success and growth. Development of a new car display area along Interstate 25 in 1987 was followed one year later by a major service and parts expansion project in which we added fourteen mechanical and detail service stalls, doubled the parts area, and built an enclosed customer service area. In the spring of 1999 our growth continued with the opening of our second Select Certified location and a Domestic and Import Service Center on Austin Bluffs Parkway.
With the growth of Colorado Springs, Penkhus Motor Company wanted to ensure that it was meeting customer needs. In 2004 Penkhus Motor Company remodeled its Motor City location including constructing a new showroom and making other improvements at the Motor City location. In 2006 Penkhus Motor Company constructed a new facility at Woodman and Powers, which is the Bob Penkhus Mazda at Powers store.
In 2009 Penkhus Motor Company acquired a Volkswagen franchise and opened the Volkswagen franchise at the Motor City Drive location. In 2012 Penkhus Motor Company acquired a Mitsubishi franchise which is located at the Austin Bluffs Parkway Select Certified location. That facility is now known as Bob Penkhus Mitsubishi.
As a result of our commitment to excellence, Bob Penkhus Mazda is the Number 1 volume dealer in the Gulf region. Based on customer satisfaction levels, Bob Penkhus Motor Company has been recognized as a Volvo Dealer of Excellence and has been inducted into the Mazda Presidents Club.
Our continued success and growth requires each of our employees to possess a commitment to excellence toward each of our customers. Each member of the Penkhus Motor Company team should strive daily to meet all Penkhus Motor Company standards and goals in order to ensure future growth and success.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 3,366 reviews
July 01, 2019
Very good experience with Bryn and Matt This review covers our car purchase experience at Bob Penkhus Volkswagen. We had a excellent experience with salesman Bryn and Manager Matt at this de This review covers our car purchase experience at Bob Penkhus Volkswagen. We had a excellent experience with salesman Bryn and Manager Matt at this dealership. Bryn was personable, knowledgeable, professional, efficient, reliable, responsive, and helpful. Matt was also very helpful and fair in the price negotiation. We ended up with exactly what we wanted for a fair price. We are happy! More
by Chrisandjen
Verified Customer
July 01, 2019
Excellent Service for Mazda Recall Problem A very friendly staff took care of our Mazda Wiper Module Recall situation in a very timely and professional manner. In the end, we left with a freshl A very friendly staff took care of our Mazda Wiper Module Recall situation in a very timely and professional manner. In the end, we left with a freshly washed vehicle and a new replacement battery for my wife's electronic key fob. We highly recommend this Service Center. More
by Rod&Connie
Employees Worked With
Fabian Vigil
June 28, 2019
Mitsubishi service center I brought my car into the Mitsubishi service center for an oil change. I’m not sure why the Mazda/Volvo dealership won’t do oil changes on a Hyundai. I brought my car into the Mitsubishi service center for an oil change. I’m not sure why the Mazda/Volvo dealership won’t do oil changes on a Hyundai. I’ve been going to Penkhus for years for oil changes and have never had an unpleasant experience, until yesterday. Overall it wasn’t too bad, but when I walked in, I stood there for almost 10 minutes without anyone even acknowledging my existence. Not a hello, head nod, nothing. Seemed very unfriendly. Penkhus Mazda next door was never like that. If I hadn’t paid a lot of money for lifetime oil changes, I think I’d find a new place to service my car. More
by ROOTOWN
Employees Worked With
Haleigh Vance
June 28, 2019
Excellent service. Joey explained every thing completely, was very friendly and made sure everything was done.. Service was completed in a very timely manner and was don Joey explained every thing completely, was very friendly and made sure everything was done.. Service was completed in a very timely manner and was done very well. More
by BRUCEDENNING62
Employees Worked With
Joey Culbertson
June 27, 2019
2011 Chevy Cruise I bought this crap vehicle from Bob Penkhus for my grand-daughter. Less than one month after purchase the car was in the service center because the tr I bought this crap vehicle from Bob Penkhus for my grand-daughter. Less than one month after purchase the car was in the service center because the transmission went out. Have the vehicle back and trans went out again. The breaks have gone out on this vehicle twice (nearly killing her the second time) and the service Dept repaired a second time but telling us they could not guarantee that it won’t happen again! So basically they sold me a vehicle with open recalls and the car has been in the shop longer than on the road’ More
by LAVERNEBATTON
Employees Worked With
Scott Davidson, Dan Prange
June 27, 2019
Chris was a lifesaver!! We were just passing through and blew a tire. Chris got us in last minute fixed the tire, serviced the car, performed a recall replacement and update We were just passing through and blew a tire. Chris got us in last minute fixed the tire, serviced the car, performed a recall replacement and updated all the software, incredible!! More
by TYSON
Employees Worked With
Chris Sherban
June 27, 2019
No Gimmicks I walked in, told them what I wanted and what price range/options etc and left with a better maintained vehicle with fewer miles than at the other car I walked in, told them what I wanted and what price range/options etc and left with a better maintained vehicle with fewer miles than at the other car lot. I am going to bring my daughter back to Volvo when she buys. More
by MyXC
Employees Worked With
Ben Gallentine
June 27, 2019
Awesome!!! Joe, the salesman was great. He was able to answer all my questions in a way I was able to understand. The finance people were the absolute best. Ever Joe, the salesman was great. He was able to answer all my questions in a way I was able to understand. The finance people were the absolute best. Everyone I talked with was very friendly and most helpful. Overall an excellent experience I would recommend to everyone. More
by Dragon80911
Employees Worked With
William Chavez, J.R. Cihura, Joe McNulty
June 27, 2019
Excellent customer service Joey did a great job and made the experience very pleasant. They did a great job checking my car but it was mainly the customer service that left me w Joey did a great job and made the experience very pleasant. They did a great job checking my car but it was mainly the customer service that left me with such a good experience. More
by EMILYLOGAN24
Employees Worked With
Joey Culbertson
June 26, 2019
Fabian was great to work with Did not get the news I was hoping for, but felt very good about the courteous service. Very pleased overall and will continue to return. Did not get the news I was hoping for, but felt very good about the courteous service. Very pleased overall and will continue to return. More
by FSP
Employees Worked With
Fabian Vigil
