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Bob Penkhus Volkswagen
Colorado Springs, CO
3,366 Reviews
Bob Penkhus Volkswagen is the trusted, family-owned Volkswagen dealership serving Colorado Springs, Denver, Pueblo, and surrounding areas for over 74 years.
We feature an extensive selection of new Volkswagen SUVs and cars, with a focus on our innovative fully electric models and performance hatchbacks. Explore our high-quality pre-owned and Certified Pre-Owned VW inventory. Our factory-trained technicians provide comprehensive maintenance, repairs, and genuine VW parts in our state-of-the-art service center. Count on our commitment to carefree shopping for a transparent, seamless car-buying experience and dedicated, expert service for the life of your vehicle
The combination of a quality product and a reputation for excellent customer service assured continued growth, including the addition of a Mazda franchise, in October 1972, at the Pikes Peak Avenue location. In 1975, Mazda joined Volvo in Motor City to increase productivity and to better serve our customers.
Mr. Penkhus' son, Robert A. Penkhus ("Bob"), was a "permanent fixture" around the dealership from an early age, so it was natural that he would join his father in the business upon his graduation from the University of Denver. Bob Penkhus gradually assumed responsibility for all aspects of dealership operations and in 1977, became President of Penkhus Motor Company. Mr. Penkhus' concerns for his customers and employees, coupled with his enthusiasm for our products, have resulted in continued success and growth. Development of a new car display area along Interstate 25 in 1987 was followed one year later by a major service and parts expansion project in which we added fourteen mechanical and detail service stalls, doubled the parts area, and built an enclosed customer service area. In the spring of 1999 our growth continued with the opening of our second Select Certified location and a Domestic and Import Service Center on Austin Bluffs Parkway.
With the growth of Colorado Springs, Penkhus Motor Company wanted to ensure that it was meeting customer needs. In 2004 Penkhus Motor Company remodeled its Motor City location including constructing a new showroom and making other improvements at the Motor City location. In 2006 Penkhus Motor Company constructed a new facility at Woodman and Powers, which is the Bob Penkhus Mazda at Powers store.
In 2009 Penkhus Motor Company acquired a Volkswagen franchise and opened the Volkswagen franchise at the Motor City Drive location. In 2012 Penkhus Motor Company acquired a Mitsubishi franchise which is located at the Austin Bluffs Parkway Select Certified location. That facility is now known as Bob Penkhus Mitsubishi.
As a result of our commitment to excellence, Bob Penkhus Mazda is the Number 1 volume dealer in the Gulf region. Based on customer satisfaction levels, Bob Penkhus Motor Company has been recognized as a Volvo Dealer of Excellence and has been inducted into the Mazda Presidents Club.
Our continued success and growth requires each of our employees to possess a commitment to excellence toward each of our customers. Each member of the Penkhus Motor Company team should strive daily to meet all Penkhus Motor Company standards and goals in order to ensure future growth and success.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 3,366 reviews
June 25, 2019
Fast and Easy Will worked out an amazing and Ben was a great salesmen. They rolled out the red carpet (literally) for this repeat customer. It was over the top.So h Will worked out an amazing and Ben was a great salesmen. They rolled out the red carpet (literally) for this repeat customer. It was over the top.So happy I purchased my vehicle with them. More
by Suzyq
Verified CustomerEmployees Worked With
William Chavez, Tadd Wells, Ben Gallentine
June 25, 2019
Wonderful service From the time you come in the people and service are great they are friendly and care about the job. The area is always clean I would recommend them. From the time you come in the people and service are great they are friendly and care about the job. The area is always clean I would recommend them. More
by BAGGERTHOMASDT
Employees Worked With
Scott Hughes, Marc Skinner
June 25, 2019
Love the hustle No BS, love the hustle of these folks. They didn’t waste my time with haggling back and forth. I test drove the car, told them where I wanted to be, a No BS, love the hustle of these folks. They didn’t waste my time with haggling back and forth. I test drove the car, told them where I wanted to be, and then they made it happen. Would highly recommend them. They have me full trust and me salesman Bryn is a total car sales genius. Hope he stays in the business for awhile so I can get my next car from him More
by SSUGG
Employees Worked With
Other Employees :
Whomever the female sales manger is with fosses , Tadd Wells
June 22, 2019
Professional and excellent customer service. I have never had a better experience than working with Tyler on the purchase of my new vehicle. He helped us out with buying the right vehicle for my I have never had a better experience than working with Tyler on the purchase of my new vehicle. He helped us out with buying the right vehicle for my family and followed up with us after the purchase of our new car. EXCELLENT customer service! More
by Tony H.
Employees Worked With
Tyler Lane
June 21, 2019
Excellent customer service Very helpful service advisors, knowledgeable about the cars and attentive to the customer, my loaner car had issue while my car in service and I brou Very helpful service advisors, knowledgeable about the cars and attentive to the customer, my loaner car had issue while my car in service and I brought it back in so they could check it out so I wasn't liable for issue. Very friendly advisors, service techs good attention to detail More
by Purplemom
Employees Worked With
Cody Rainwater, Marc Skinner
June 21, 2019
Regular oil change with great service Joey was very helpful and pleasant to deal with. The new Uber drop off service is a great addition and much more convenient than the previous shuttle. Joey was very helpful and pleasant to deal with. The new Uber drop off service is a great addition and much more convenient than the previous shuttle. Everything was easy and clear. Thanks for the service! More
by BDUNBAR225
Employees Worked With
Joey Culbertson
June 21, 2019
Oil change Jason's customer service was welcoming and assuring, that my car was in good hands. I haven't felt this way before.....as Jason represented the compan Jason's customer service was welcoming and assuring, that my car was in good hands. I haven't felt this way before.....as Jason represented the company well, you are invisible to the rest of the building as a customer. Thanks Jason More
by JDAILEY003
Employees Worked With
Jason Vollin
June 21, 2019
Windshield returned cracked I called to ask why/how this happened. Was told it happened during the cleaning. Said they would replace. Waiting to hear back from them I called to ask why/how this happened. Was told it happened during the cleaning. Said they would replace. Waiting to hear back from them More
by ANTOINETTE.ALISHA
Employees Worked With
Fabian Vigil
June 21, 2019
Friendly and fast I took my car in for one engine belt and I go two at a reasonable price. Customer service was great and Joey was very nice. I took my car in for one engine belt and I go two at a reasonable price. Customer service was great and Joey was very nice. More
by LATISHA_JACK
Employees Worked With
Joey Culbertson
June 20, 2019
Great Service The reception was friendly, great and very professional...The service actually took shorter time than I anticipated, especially when they incorporated The reception was friendly, great and very professional...The service actually took shorter time than I anticipated, especially when they incorporated the recall aspect into the service...The food was a bonus too indeed...Thanks so much Bob Penkhus Team...Great job. More
by MEG AHIREGA-AMAICHIGH
Employees Worked With
Marc Skinner
