
Bob Penkhus Volvo Mazda Volkswagen
Colorado Springs, CO
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3,366 Reviews of Bob Penkhus Volvo Mazda Volkswagen
I took my vehicle in for 80k service. My service advisor Chris S was awesome. I had several items not needed and he ensured me the service would be handled appropriately. My service was d My service advisor Chris S was awesome. I had several items not needed and he ensured me the service would be handled appropriately. My service was done on time and as promised. More
Awesome, polite, courteous customer service and vehicle service was exceptional as always. This is why I always use Bob Penkhus. Thanks service was exceptional as always. This is why I always use Bob Penkhus. Thanks More
Great service. Efficient and cordial. Nice detailing job. Unexpected perk. Very professional. Aaron did a great job of communicating. Efficient and cordial. Nice detailing job. Unexpected perk. Very professional. Aaron did a great job of communicating. More
I have been using this dealership to service my car for over 15 years. During this time, the volkswagen mechanics at this service department have consistently lacked attention to detail, and rarely compl over 15 years. During this time, the volkswagen mechanics at this service department have consistently lacked attention to detail, and rarely completes service correctly the first time. After this poor experience with the Volkswagen mechanics at my recent visit, I will not be returning in the future. My car was returned to me with a damaged headlight, and overfilled fluids that were spilled all over the engine compartment, which I suspect is what damaged the headlight lense. After all the years of being a loyal customer, I can no longer justify to continue coming back for them to fix their mistakes and clean up their messes. More
They were timely and kind when I brought my car in. They allowed me to make adjustments to my service and my car is in great shape after my visit! They allowed me to make adjustments to my service and my car is in great shape after my visit! More
I was lied to about items that were needed for my car. I was told my battery was bad that I needed two new tiered because there was a nail in the sidewall. When I took Aaron out and revealed the nail by p I was told my battery was bad that I needed two new tiered because there was a nail in the sidewall. When I took Aaron out and revealed the nail by placing my finger on it which was in fact in the tread. He went silent on me. I was raised in a car repair shop and worked in a dealership. I was not happy with the deception that was presented to me. I took The car to my repair shop and they fixed the tire and tested the battery which tested fine. More