Bob Penkhus Volvo Mazda Volkswagen

It was a plesure to deal with Jarred Black. This guy goes out of his way to make the customer feel like their deal is special. Jarred answered questions on weekends and evenings. He also linned up having the out of his way to make the customer feel like their deal is special. Jarred answered questions on weekends and evenings. He also linned up having the vehicle go to the tire shop for new tires. More

Me and my wife purchased a 2011 Mazda CX7. I can't begin to explain how jarred black and the staff at bob penkus Mazda in Colorado springs treated us. They went above and beyond to satisfy our needs. I woul to explain how jarred black and the staff at bob penkus Mazda in Colorado springs treated us. They went above and beyond to satisfy our needs. I would recommend my family and friend to buy a car from the staff at Bob penkus. More

The customer service I received from Jarred Black and the rest of the staff at Bob Penkhus was great. Everyones help, quality of work and friendliness went above and beyond my expectations. Prices were reaso rest of the staff at Bob Penkhus was great. Everyones help, quality of work and friendliness went above and beyond my expectations. Prices were reasonable and the staff was wonderful to work with. I recommend Bob Penkhus to anyone I know looking for a good priced reliable car! More

We purchased our first Mazda from this dealership in 2007. It was the finest experience we had ever had purchasing a new car. So, when we recently found ourselves in the market for possibly another ne 2007. It was the finest experience we had ever had purchasing a new car. So, when we recently found ourselves in the market for possibly another new vehicle, we automatically revisited Bob Penkhus Mazda on Woodmen here in Colorado Springs. This time I visited with Jarred Black who made my experience again possitively memorable. We have exactly the vechile we want and were not only treated fairly, but with great respect. In the four years since owning my first vechile from this dealership, and using their service department exclusively, I can honestly say I would highly recommend them to anyone looking for a new or used vechile. Great great dealership and people. More

The Asst. Svc. Mgr. was rude and treated me like I was a stupid woman. I waited six hours to get an oil change after waiting four weeks for my appt. When I asked questions, again Jeff Byers treated me with stupid woman. I waited six hours to get an oil change after waiting four weeks for my appt. When I asked questions, again Jeff Byers treated me with a condescending tone. I would never take my vehicle here again. There were four employees I dealt with on that day and every single one was rude. BTW - I told them I wanted my car and I had a difficult time getting my keys back. Very awful experience. More

Do not buy a used car at this place. I bought a beater commuter here to use for getting to and from work. I expected little, but they offered even less. After waiting for several hours our car was suppose commuter here to use for getting to and from work. I expected little, but they offered even less. After waiting for several hours our car was supposed to be detailed. It looked like something my 5 year old could have done in 30 minutes. The salesman I got, after being passed around, was running two deals at once. The car was supposed to be serviced and checked, but I doubt that happened since the oil was low, the front tires are bald and the washer fluid was not even refilled. Crazy terrible experience. Never again. Go elsewhere. I emailed their feedback to let them know about my experience before I posted this and no one cares enough to respond. More

Do not buy if you are military...they are supposed to pay off my loan and it's almost 2 weeks and the payoff is 15 dollars more than what was contracted so no I will be responsible...and I agree they tack on off my loan and it's almost 2 weeks and the payoff is 15 dollars more than what was contracted so no I will be responsible...and I agree they tack on charges listen to jmitch review. They act like they are giving a deal and once everything is said and done its more. I have to contracts one that has a pyamet at 590 and I returned with my husband and he made was like this is what you signed yesterday and it was more money and higher payment. More

I contacted the car dealership to check on a car. After I decided to look into puchasing the car the salesmen was more than eager to take my info. for the credit app. Said I would receive a call within the d decided to look into puchasing the car the salesmen was more than eager to take my info. for the credit app. Said I would receive a call within the day(fri)Figuring he got busy, I politely called sat. At that time, I was informed they could not find my app. info and had never heard of me, which is scary concidering they had all my private info.(Legal info)Finally they asked for my info. again!!!!!Instead of a apologie I got" I guess someone dropped the ball on that one" and a promise I would receive a call back. To make a really long story short after talking to 4 salesman , 2 sales managers, and the general manager with a total of 9 days and a lot of time calling because no one called me back like they said they would and still no apology. Im writing this review. The worst thing is Im still not sure what happend to my paper work, from what Ive heard thats the way identity theft happens and credit is not a priority to such a large company nor is customer service. More

If you're looking for a great deal and value that will make you leave with a smile, then this dealer is definitely the place to buy! My sales consultant was phenominal and went above the call of duty to m make you leave with a smile, then this dealer is definitely the place to buy! My sales consultant was phenominal and went above the call of duty to make my experience outstanding! Without a doubt, the best car dealership that I've visited! A++++++ Thank you! More

I took my VW Passat Wagon and Mazda 6 in for service. Each time i had amazing customer service. I even got a free Mazda 5 minivan for a whole month while my Mazda 6 was being repaired. The VW i took in f Each time i had amazing customer service. I even got a free Mazda 5 minivan for a whole month while my Mazda 6 was being repaired. The VW i took in for an oil change and besides that, it was washed and checked for any problems. I was treated like a King in their reception area with bagels, donuts, coffee and also that fufu coffee like Mocha's etc. Amazing place, amazing service! Dan O. More