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Bob Penkhus Volvo Mazda Volkswagen

Colorado Springs, CO

4.7
3,366 Reviews
Call Dealership (719) 473-4100
View Awards

1101 Motor City Dr

Colorado Springs, CO

80905

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3,366 Reviews of Bob Penkhus Volvo Mazda Volkswagen

April 11, 2023

The dealership sold me a 5 year, 125,000 mile warranty for $2,500 and changed the months from 60 to 48 while rushing me through the paperwork process. The GM later admitted it was a mistake, but would not More

by Lmno1
Recommend Dealer
No
Employees Worked With
NA
Report | Print
Apr 14, 2023 -

Bob Penkhus Volvo Mazda Volkswagen responded

Thank you for taking the time to provide us with your valued review. We regard our customers highly and truly appreciate your evaluations. On behalf of the Sales Team here at Bob Penkhus Motor City, I sincerely apologize that you had a less-than-excellent experience. We have high standards for ourselves, and we are truly sorry to hear that that standard was not met during your time at Bob Penkhus. Your business is important to us, and we’d like to regain your trust. If you are open to discussing this issue in further detail, please contact me at your earliest convenience. I can be reached at 719-228-3231. Again, we apologize that our service did not satisfy your expectations. I look forward to speaking with you and working towards a resolution. Thank you for being our customer and for your valuable time. I hope to hear from you soon. Respectfully, Tadd Wells Sales Manager 719-473-4595

April 10, 2023

The triatment asoon we walk in was good, verry nice employes everyone was super cool specialy Torrell helping us to get the best deal we can! More

by Casimar35
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Torrell Crowell
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Apr 14, 2023 -

Bob Penkhus Volvo Mazda Volkswagen responded

We're happy to hear you felt treated well and that you enjoyed your visit with Torrell. Thank you for car shopping with us!

April 09, 2023

I don’t feel like I need to hide in the lounge. I’ve not been harassed by salespeople to buy a new car while mine is in service. More

by Frosty Shields
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth Confer
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Apr 14, 2023 -

Bob Penkhus Volvo Mazda Volkswagen responded

Frosty, we're so glad to hear you have felt comfortable during your service visits. Thank you for the 5-star review!

April 07, 2023

This was our first experience with Bob Penkhus Volvo and we couldn’t be happier. Great service and excellent communication! More

by jsbradley03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Brown
Report | Print
Apr 07, 2023 -

Bob Penkhus Volvo Mazda Volkswagen responded

Thank you for trusing Bob Penkhus Volvo with your vehicle service! We appreciate the business, and we are so glad to hear you had a great visit with us!

April 07, 2023

I had a great experience working with Chris to resolve my Volvos issues. He was helpful and very kind. More

by Sam Abbe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Strasner, Chris Sherban
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Apr 07, 2023 -

Bob Penkhus Volvo Mazda Volkswagen responded

Sam, we're relieved to hear that Chris was able to get your Volvo taken care of! We appreciate your business!

April 07, 2023

Good service brian always makes sure im taken care of. The techs know my car pretty well and know whats best for it. More

by DONOVANSPENCER31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Dorcey
Report | Print
Apr 07, 2023 -

Bob Penkhus Volvo Mazda Volkswagen responded

Donovan, we appreciate you as one of our loyal customers! We're so glad that Brian and the service techs take great care of you and your VW!

April 06, 2023

Good people, trusted dealer, quality vehicle at the right price, I left very joy filled More

by MARK.NICOLAIS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan McManus, Ryan Burnett, Jorge Garcia
Report | Print
Apr 07, 2023 -

Bob Penkhus Volvo Mazda Volkswagen responded

We're so happy to hear you felt full of joy when you left our dealership! Thank you for trusting Bob Penkhus for your purchase needs! We appreciate you!

Apr 07, 2023 -

MARK.NICOLAIS responded

Noice!!!

April 06, 2023

All of them are very approachable people. Orlando is a person that can be trusted and rely on especially if you a some questions that i fon't know how use regarding some features from the ve More

by DOMINGOCANARIA
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ryan Burnett, Hugh Yousif, Orlando Flores
Report | Print
Apr 07, 2023 -

Bob Penkhus Volvo Mazda Volkswagen responded

Thank you so much for your positive review, Domingo! We're happy to hear you had such a wonderful experience with Orlando. We appreciate your business and hope you enjoy your VW for many years!

April 06, 2023

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by BRYONnoemail
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan McManus, JR Snyder
Report | Print
Apr 07, 2023 -

Bob Penkhus Volvo Mazda Volkswagen responded

Haha! Thank you for the 5-star review, Bryon! And thank you for choosing Bob Penkhus for your car dealership!

April 06, 2023

Robert was awesome and very helpful in getting me into the car I desired. Thanks. More

by julesderrickson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Gentry
Report | Print
Apr 07, 2023 -

Bob Penkhus Volvo Mazda Volkswagen responded

Jules, thank you for trusting us with your vehicle purchase! We're excited to hear you found the perfect one and you enjoyed your visit with Robert! Enjoy!

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