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Bob Pion Buick GMC

Chicopee, MA

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121 Reviews

333 Memorial Drive

Chicopee, MA

01020

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Showing 121 reviews

December 29, 2010

I recently had my new GMC truck serviced here. The were very friendly and completed the work correctly and in good time. They took the time to answer all my questions, as it is a new truck and its first se More

by paqman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carla Butterfield/ALL, Carla Butterfield
Dec 30, 2010 -

Bob Pion Buick GMC responded

We are so glad to hear about your experiences at our dealership. We have an awesome service department and Carla is definitely a customer favorite at the store. I will make sure to pass the compliment off to her and the rest of the service staff. Enjoy your new GMC and please let us know if there is anything we can do for you in the future! Have a Happy and Safe New Year! Tom Pion Manager

December 23, 2010

I had a very positive experience in purchasing my GMC Sierra and will recommend Bob Pion Buick/GMC to all my friends and relatives. The employees were all very pleasant and were a pleasure to do busines More

by CHRISLEV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert and Tom , Tom Pion, Rob Pion
Dec 30, 2010 -

Bob Pion Buick GMC responded

Thank you so much for your comments. Our sales and service departments number one goal is customer satisfaction. We all hope that your enjoying your GMC Sierra and have a happy and healthy New Year! Tom Pion Manager

December 20, 2010

My family has been buying GMC trucks from The PION family My family has been buying GMC trucks from The PION family for the last 15 years. I would highly recommend giving The PION familiy a opportunity to More

by foley1169
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Pion, Tom Pion, Rob Pion
Dec 21, 2010 -

Bob Pion Buick GMC responded

Thank you so much for your kind words. We love hearing from all of our customers. We are thrilled that we have exceeded your expectations and hope to continue it far into the future. Thank you for the recommendations!

December 20, 2010

I was very happy with the complete package from my salesman Carl, to the financial arrangements with Will and Sue, to the parts department for installing my cargo shade so quickly to the Service Depar More

by Lindax2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl, Carl Goldberg
Dec 21, 2010 -

Bob Pion Buick GMC responded

Linda, Thank you so much for the great review! We love to hear that you had a great experience and that we strive to make each one better and better. The GMC Terrain is a beautiful suv and I hope you enjoy it for years to come. Thanks again Linda and Merry Christmas! Tom Pion

October 06, 2009

I wanted to thank everyone at Bob Pion Auto for my recently purchased 3/4 ton pickup. This was by far the easiest and simplest time I've ever had buying a truck from the beginning to the end. Tom Pion More

by ChevyMan1956
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl Goldburg / Tom Pion, Carl Goldberg
January 19, 2009

A Personal Thank-You to All the Employees A Personal Thank-You to All the Employees I want to "thank-you" personally and all the employees of your dealership for the exce More

by laradon69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Pio, Don Pion, Service Advisor, Carla Butterfield
May 19, 2008

A++=. I would recommend these guys too anyone and everyone in Massachusetts. Never have I had such a great experience in a car dealership in my life. Jack helped me for oover 2 months to find the per More

by TheCarShopperIn413
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack O'malley & Will Smith, Sterling Orr
April 15, 2008

Dear Rob Pion, We want to thank you for not Dear Rob Pion, We want to thank you for not giving up and for your persistence in determining the cause of the on going problem we were expe More

by HJBinCT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Pion & Carla Butterfield, Carla Butterfield
April 15, 2008

I've been going to Bob Pion Buick Pontiac GMC for years and years since they were on Front Street! There service and sales was good there but since being on Memorial Drive they become even better! I mean I More

by WesternMa413
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl Goldberg, Carl Goldberg
January 20, 2008

As a female consumer I admit I sometimes feel a little pressured or having a salesman be overbearing. When I walked through the doors of Bob Pion I fealt none of that. I was greeted by not only Sara (who More

by TheCarGirl64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sara Kapinos, Sterling Orr
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