I bought 2018 gmc slt from sara she was great. If I email her, she always email me back. This went on for about a month .So I went down to buy it, The nightmare starts . I had them put something like glasscoat on the paint cost was 700.00 . I gave sara my c/c and it was pay for. Then I put my taxes on my .c/c Then sara bought me into do the loan paper work with a guy. he talked so much, he add my taxes and glasscoat to my loan. WHICH I alreadly pay for . 2700.00 . If I didn't catch it. A big loss for me .Now he ask me if they owe me any thing . yes one under the seat storage unit and labor no cost to me. Oh and i buy a bug shield cost 165.00 and you pay for the labor. week later I got my truck. WE made a misstake on the taxes you owe us 400.00 more. I pay it
. parts are not in yet. 2 or so days go by . sara email me parts are in. Ok see you monday at 3;00pm I bring my truck in. they put in the storage unit .bug shield was cracked. they said they will order another one. in the mean time i email sara and had her order me chrome tow hooks cost with labor 304.00. Now a week later i email sara. don hooks are in but bug shield was cracked again . order it again . in the mean time i email sara and asked if she could order me some mats front and rear cost 190.00 and a chrome pipe cost 100.00 and i will pick up them when i come in to have the hooks install. alright bug shield is in . nope cracked again. BUG SHIELD IS IN OK . sara see you on monday at 11;00am ok I bring my truck in sunday around 3;00pm . i gave my keys to the guy that did the loan paper work for me.T.hen I told him i would email sara. got home email sara said drop off truck sunday. and if I get out of work late have my bill ready. I will put it on my c/c for hooks,pipe, mats and bug shield and labor for hooks cost around 759.00 - 100.00 coupon=659.00 plustaxes Went monday around 5pm . Oh good parts are still open I'll go pay in there. now there a kid in there behind the glass i yell to him hey I'm don he said something but i couldn't hear him with the sliding glass window closed. I said what and as he went to stand up he roll his eyes . NO the bills up front .he piss me right off . walk out side to go up front . WOW I see my truck it has the wrong bug shield on it. now I'm smoking mad . i walk inside to get my bill. was 1121.63 should have been. 659.00 plus taxes Oh minus 45.00 for the black hooks they kept. NOW 614.00 plus taxes they gave me the storage box now charged me for it they even charge me labor on the mats. no body told them to install the mats or the pipe. oh the brand name on the bug shield was on backward . i sent them a picture of it backward . now they are reveiwing it . what there to reveiw its on backwards .plus you over charged me. 507.00 minus taxes on 614.00 send me a refund check service manager mean oh lets not forget about the eye roller. ( the truth) the salespeople are very nice.