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Bob Pion Buick GMC

Chicopee, MA

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rated
121 Reviews

333 Memorial Drive

Chicopee, MA

01020

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Showing 121 reviews

March 14, 2014

The integrity of Eddie was great. I had made an appointment to see a certain truck and Eddie waited for my arrival before anyone else had the opportunity to test drive my truck. I met Tom Pion and More

by wallys214
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Soucy, Eddie Almodovar, Evan Stoddard
Apr 11, 2014 -

Bob Pion Buick GMC responded

Wow! Thank you so much for the great review! We will be sure to pass on the good words to management as well as to Eddie Almodovar. Thanks again and we look forward to helping you any way we can down the road! Tom Pion VP Bob Pion Buick GMC www.pionauto.com 413-598-8377

March 07, 2014

I had been looking for a Saab sedan for some time and they had one that had a clean carfax and they put it on special for President's Day. We worked out a deal on it and when I test drove it I heard a no More

by MichelleDupuis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Pion, Carl Goldberg, Joe Soucy, Evan Stoddard
Apr 11, 2014 -

Bob Pion Buick GMC responded

Michelle, Thank you so much for the great review and we hope your enjoying your beautiful Saab sedan! We will be sure to pass on the good words to management and Carl Goldberg Thanks again and we look forward to helping you any way we can down the road! Tom Pion VP Bob Pion Buick GMC www.pionauto.com 413-598-8377

February 26, 2014

i would recommend to family & friends this dealership the friendliness they help on everything we had questions and financial part of it too highly recommend More

by vette79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
EVAN STODDARD, Tom Pion, Sterling Orr, Joe Soucy, Evan Stoddard
Apr 11, 2014 -

Bob Pion Buick GMC responded

Thanks for a great review!! We look forward to helping you any way we can down the road! Tom Pion VP Bob Pion Buick GMC www.pionauto.com 413-598-8377

January 14, 2014

Now, it's one month driving my 2010 Buick, and I must say I like it, I'm satisfied with my car. I realize my 2005 LaSabre was a heavier car and the ride was smoother, or is it the potholes in the stree More

by rebjean75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sterling Orr, Joe Soucy
Apr 11, 2014 -

Bob Pion Buick GMC responded

Thank you so much for the great review! We will be sure to pass on the good words to management as well as to Sterling Orr. Thanks again and we look forward to helping you any way we can down the road! Tom Pion VP Bob Pion Buick GMC www.pionauto.com 413-598-8377

October 18, 2013

The reason for the scores above are because we experienced a friendly, attentive response to our inquiry about vehicles we were interested in purchaseing. We were offered refreshments and were More

by carolmcshane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Burke, Joe Soucy, Evan Stoddard
Apr 11, 2014 -

Bob Pion Buick GMC responded

Carol, Thank you so much for the great review! We will be sure to pass on the good words to management as well as to John Burke! Thanks again and we look forward to helping you any way we can down the road! Tom Pion VP Bob Pion Buick GMC www.pionauto.com 413-598-8377

October 02, 2013

I would absolutely recommend this dealership. They were very friendly, honest, and listened to what I was looking for. I came here after going to another dealership where I was not pleased with the servic More

by emfloyd717
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Smith, Carla Butterfield, Rob Pion
Apr 11, 2014 -

Bob Pion Buick GMC responded

Emily, Thank you so much for the great review! We will be sure to pass on the good words to everyone in the Service Department. Thanks again and we look forward to helping you any way we can down the road! Tom Pion VP Bob Pion Buick GMC www.pionauto.com 413-598-8377

September 09, 2013

When I purchased my vehicle almost 2 years ago I was informed that it came with two year maintenance from the dealership. Today I found out that it ONLY covers oil changes and rotating tires. When I pur More

by DonaldGuertin
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Rob Pion
August 28, 2013

Honest, upfront, loyal sales people who I would like to continue to by cars from in the future. Made me feel important and listened to my concerns. A notch above other dealership in the area. Highly recomm More

by Hindsja
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sterling Orr, Joe Soucy, Jeff Moran, Evan Stoddard
Apr 11, 2014 -

Bob Pion Buick GMC responded

Wow!! Thank you so much for the great review! We will be sure to pass on the good words to management as well as to Jeff and Sterling. Thanks again and we look forward to helping you any way we can down the road! Tom Pion VP Bob Pion Buick GMC www.pionauto.com 413-598-8377

June 26, 2013

I stopped in to look at a new Enclave. I really didn't expect to buy one that day. I sat down with Carl and explained what I was looking for. He didn't have one in stock, so he went online to searc More

by Umbert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt, Carl Goldberg, Joe Soucy, Evan Stoddard
Apr 11, 2014 -

Bob Pion Buick GMC responded

Thank you so much for the great review! We will be sure to pass on the good words to management as well as to Carl. Thanks again and we look forward to helping you any way we can down the road! Tom Pion VP Bob Pion Buick GMC www.pionauto.com 413-598-8377

June 03, 2013

Carla was so helpful! and very Friendly she directed me to the Sales Dept where I found Carl. He was able to help locate a vehicle for me, understood what I did not want and found what I did. Matt was v More

by LMH13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mat Forge, Tom Pion, Carl Goldberg, Carla Butterfield, Rob Pion
Jun 13, 2013 -

Bob Pion Buick GMC responded

Thank you for another great review! We appreciate the time you took to write this review. We look forward to seeing you soon!! Tom Pion