Bob Pulte Chevrolet - Service Center

HAD A PROBLEM WITH AC. DIAGNOSED AS LEAKING EVAPORATOR COIL. JIM CALLED GM AND EXPLAINED THAT THIS VEHICLE WAS JUST OUT OF WARRENTY AND NEGOTIATED A VERY GOOD REPAIR PRICE BEFOR HE EVEN TALKED WITH ME. I COIL. JIM CALLED GM AND EXPLAINED THAT THIS VEHICLE WAS JUST OUT OF WARRENTY AND NEGOTIATED A VERY GOOD REPAIR PRICE BEFOR HE EVEN TALKED WITH ME. I WOULD HAVE BEEN VERY UPSET WITH A FULL COST REPAIR BECAUSE WE ARE LOYALE CUSTOMERS AND THE VEHICLE WAS JUST OVER 36000 MILES. JIM KEPT ME HAPPY. More

I appreciate the rental car when there was an issue with my brake shoes and drums. I rated 4 because I had to go back a second time to get the issue resolved. my brake shoes and drums. I rated 4 because I had to go back a second time to get the issue resolved. More

Since we purchased the vehicle (about 3 months ago), we had never used the seat belt in the back seat. Last week someone was in the back seat and the seat belt did not work. We call the service departmen had never used the seat belt in the back seat. Last week someone was in the back seat and the seat belt did not work. We call the service department and was told to bring it in the following morning that it would take about an hour to fix. We took it in at the specified time and was taken in right away. It only took the service department about 10 minutes to determine that the rear seat belt retractor locked up not allowing seat belt to move. They found it necessary to replace retractor assembly and that it needed to be ordered and they would call us when it came in. On the second day after our visit they called us and was given another time to have the vehicle fixed. We took it in and we were on our way in about an hour. More

We arrived and were greeted with smiles and told when we would be cared for. Each item to be checked on my vehicle was reviewed thoroughly and the pricing and care was explained in detail. All work was comp would be cared for. Each item to be checked on my vehicle was reviewed thoroughly and the pricing and care was explained in detail. All work was completely quickly and we were added to a rewards program with out having to request it. Bob Pulte was on site when we arrived and visited with us and asked about our buying experience at a different dealer. More

We had a great experience. They were able to get my car in and out very quickly due to a scheduling conflict on my part. One of the techs worked through his lunch break so my car would be finished. in and out very quickly due to a scheduling conflict on my part. One of the techs worked through his lunch break so my car would be finished. More

Had a wonderful experience with the service team at Bob Pulte. I got my car at a different dealership and they went out of their way to make me feel like I was one of their own. Everyone I dealt with exc Pulte. I got my car at a different dealership and they went out of their way to make me feel like I was one of their own. Everyone I dealt with exceeded expectations on friendliness and doing their job. I would definitely recommend this dealership. I have already sung their praises at our baseball games. :) Thanks again!!! More

Great service, Service Department had to order a part for repair, and provided a loaner vehicle for the two days I Needed it. My vehicle was repaired and ready when I arrived. repair, and provided a loaner vehicle for the two days I Needed it. My vehicle was repaired and ready when I arrived. More

AWESOME, FRIENDLY, POLITE, UNDERSTANDING, LISTENING, RESPECTFUL ON THE PHONE, AND IN PERSON AT THE DEALERSHIP. THE PLACE IS CLEAN . AND SERVICE ACTUALLLY CARES ABOUT THEIR CUSTOMERS AND THEIR VEHICLES RESPECTFUL ON THE PHONE, AND IN PERSON AT THE DEALERSHIP. THE PLACE IS CLEAN . AND SERVICE ACTUALLLY CARES ABOUT THEIR CUSTOMERS AND THEIR VEHICLES. NO GREASE xxxxxxx HERE. // AND IF YOU ARE NOT HAPPY ABOUT SOMETHING , THEY WILL FIX IT , QUICKLY . // GREAT JOB !!!!!!!! More

Great service. Quick turn around and helpful with a loaner vehicle. Jim was very accommodating and kept me updated with the service repairs and checkout. loaner vehicle. Jim was very accommodating and kept me updated with the service repairs and checkout. More

They went above and beyond what I expected. They went out of the way to give me the best experience possible. I really appreciated their customer service, it was excellent. of the way to give me the best experience possible. I really appreciated their customer service, it was excellent. More