Bob Pulte Chevrolet - Service Center

Great job!!!! I will be back if it is something GM specific!!!!!! I have not had a better experience some where else. I would suggest anyone to go here. They really care! Just an FYI you will get a specific!!!!!! I have not had a better experience some where else. I would suggest anyone to go here. They really care! Just an FYI you will get a sales call. More

They always provide great service. They even do the little things like reset the clock on the car! They also got me in to look at the car right away. little things like reset the clock on the car! They also got me in to look at the car right away. More

The service department was exceptionally helpful and provided me with a loaner while my car was being fixed over the Christmas Holiday. Randy was very personable and helpful, as was Brittany. I will provided me with a loaner while my car was being fixed over the Christmas Holiday. Randy was very personable and helpful, as was Brittany. I will absolutely be returning to Pulte Chevrolet for any future service. More

I had a great experience with the service team. I dropped off my truck for some service work and an oil change while I was on vacation. They called me to discuss what they found, what they needed to dropped off my truck for some service work and an oil change while I was on vacation. They called me to discuss what they found, what they needed to do, and the cost for all the work. They completed the work in the time they estimated and called again to let me know it was ready. I returned to pick it up when my vacation was over, and paying and picking up was quick and painless. I will always return for my service work in the future. More

Fast and friendly service each time. Provided courtesy car as needed. Repairs were made in a timely manner. Customer service area is clean and comfortable. car as needed. Repairs were made in a timely manner. Customer service area is clean and comfortable. More

The whole crew at Pulte Chevrolet in Lebanon, Ohio are committed to customer satisfaction, but it is really the service department that sets this dealership apart from all others. Service representative, committed to customer satisfaction, but it is really the service department that sets this dealership apart from all others. Service representative, Jim Couch and the rest of the men and women of the service department go beyond what would normally be expected. While one would expect common performance grades for normally scheduled service, it is the unexpected mechanical problem where these folks really shine. Twice when our Impala developed potential problems, Jim Couch took our vehicle in immediately and within an hour we knew what was wrong and what it was going to take to fix it. The repairs were made promptly, and we were back on the road again with little disruption in our daily routines. But beyond that it was the commitment to total customer satisfaction, and the promise to do whatever it takes to make it right that is so reassuring. Without a doubt, when it comes to purchasing our next car, it will be a Pulte car, not so much because it is GM or a Chevrolet, but because of the efficiency, commitment, quality of the people in Pulte's service department. More

I have bought and serviced cars at Bob Pulte's for 25 years. I always compare prices and services before I buy. I firmly believe them to be the most fair and reliable dealership that I've ever used. T years. I always compare prices and services before I buy. I firmly believe them to be the most fair and reliable dealership that I've ever used. They have been true to their estimates, and their work has been commendable. I've never had a bad experience. I have no worries when recommending them to family, friends and neighbors. More

Pulte employees always respect my time and my car and are gracious and helpful. While my car was being serviced they showed me other vehicles. They explained service details thoroughly. Thank you!! gracious and helpful. While my car was being serviced they showed me other vehicles. They explained service details thoroughly. Thank you!! More

My family has been in twice recently for oil changes on our vehicles. We had heard from our daughter that the Service Department at Pulte was great and they were not always trying to push you into more se our vehicles. We had heard from our daughter that the Service Department at Pulte was great and they were not always trying to push you into more services as other local dealers do. We were very pleased that we were able to go in, get our oil changes and not be pressured to have other services done on our vehicles. Everyone was courteous and they checked for any recalls. There was a new recall for our pick-up that we were unaware of and they took care of that. I also like the fact that you can make a specific appointment and get in on time. We will most certainly continue to use the Pulte Service Deepartment. More

The overall experience at Bob Pulte was a pleasant experience, employees were nice. The vehicle was completed in a timely manner. I really like the new showroom/waiting room. This definitely gives th experience, employees were nice. The vehicle was completed in a timely manner. I really like the new showroom/waiting room. This definitely gives the dealership a High-Line Feel. The dealership is very clean. The bathroom floors were so clean that they looked wet (but they weren't). I have two recommendations both of which are very minor. I would recommend installing a Honk-a-Door on the Service Drive door, or putting a sign up stating "please wait for the door to be opened". I felt like an idiot sitting in front of the door, i didn't know if i was supposed to get out and go in or wait for the door to open. Also, I would recommend having a pot of hot coffee on a warmer in the waiting room, rather than a Coffee Pump Pot that the coffee gets cold in over time. Other than those small details, it was a fantastic experience. More