Bob Pulte Chevrolet - Service Center

I have been dealing with Pulte for about 5 years and have always received excellent service and professional treatment. The service techs. are, without a doubt, the best I have ever dealt with in my 40 pl.us always received excellent service and professional treatment. The service techs. are, without a doubt, the best I have ever dealt with in my 40 pl.us years of car ownership. More

I drove 2 hours to get service on my vehicle. I drove 2 hours to purchase my car. I have purchased 4 vehicles from this dealer and look to them for my transportation needs. Service people are very friend hours to purchase my car. I have purchased 4 vehicles from this dealer and look to them for my transportation needs. Service people are very friendly and accomodating. Sales personnel have obviously been top notch. More

I was very impressed with the service I received from Bob Pulte service center. I walked in with a car I bought elsewhere that still needed recall work done it. They happily made me a next day appointment wi Pulte service center. I walked in with a car I bought elsewhere that still needed recall work done it. They happily made me a next day appointment with an estimated work time of about an hour. I arrived the next day was seated in very comfy leather chairs. My wait time was only about a half an hour!! THANKS!!! More

visit on the 19th was ok,previous visit on the 12th was somewhat on the contentious side employee seemed agitated that vehicle needed more work than the appointment indicated, although items that needed a somewhat on the contentious side employee seemed agitated that vehicle needed more work than the appointment indicated, although items that needed attention were clearly stated at time of phone appointment, More

The service department of this dealership is by far the best part. They are always friendly and nice. The rest of the dealership needs work. I came in to get my acadia that had been worked on. I work l best part. They are always friendly and nice. The rest of the dealership needs work. I came in to get my acadia that had been worked on. I work late and was told (my fault for not checking first) that it closed at 8pm. I came on Friday and got there close to closing time. When I pulled into the dealership I saw an open spot next to my acadia. Ashley and her little high-school friends were there getting ready to leave. Her friend was blocking the drive area for me to part next to my acadia. I waited and she wouldn't move, so I had to go around her, drive all the way down the aisle and turn around to come back and park by my car. She gave me a very nasty look when I tried to go around her like I was bothering her. Her other friend, I think works at the dealership, went inside right before me and didn't hold the door open for me. I was given dirty looks by all the girls, except for Ashley. I went to the window to get my keys and they were pretty nice. When I was coming back out to switch the cars out, the finance manager was trying to lock up. I told him that I just had to move stuff over and I would hurry. He seemed very aggrevated and told me that they are closing. Seriously? I hurried as fast as I could to get my stuff moved over. It was a very frustrating experience. We didn't have the best experience buying the acadia from there, and the sales person, skeeter, has never called us to thank us or follow-up. In fact, my husband said the last time he was in there he said hi to skeeter and he blew him off. We won't buy another vehicle from that dealership. Dwayne in the service department is excellent!! More

Arrived early for service recall work. They had me in and out before my original service time. Everyone was very friendly and helpful. The service area was clean as was the waiting area. I have always gotten out before my original service time. Everyone was very friendly and helpful. The service area was clean as was the waiting area. I have always gotten great service here. More

I own two late model Chevrolets and Pulte is my dealership of record for both. I was in the service department on May 29th. My vehicle was due for the regular maintenance and tire rotation. And I w dealership of record for both. I was in the service department on May 29th. My vehicle was due for the regular maintenance and tire rotation. And I was very concerned that my 3 year old SUV was having some serious AC problem. Jim and Randy assured me they would check it out and report to me as I waited in the lounge area with a fresh cup of coffee. Jim soon joined me in the lounge and said I was all ready to go. The AC problem was a minor adjustment and the complete service and tire rotation had already been completed. So, for a very minimal fee, I was once again on the road with complete peace of mind. There are other GM dealers much closer to my home, but I choose to drive 16 miles one way in order to enjoy the competent service, the friendly environment, and the professional attitude of the entire staff at Pulte Chevrolet. "The road is never too far between friends." More

After being turned away by another dealer when experiencing an oil consumption problem, General Motors, suggested I try Pulte Chevrolet. Jim Couch investigated the problem and brokered the resolu experiencing an oil consumption problem, General Motors, suggested I try Pulte Chevrolet. Jim Couch investigated the problem and brokered the resolution to the issue. This experience has renewed my faith that there are reputable car dealerships. I will buy from Pulte when I'm in the market for transportation in the future. More

The service and communication were excellent. I new what was happening every step of the way and was treated very nice by all that worked there. The communication between Jim and the technition made it ease was happening every step of the way and was treated very nice by all that worked there. The communication between Jim and the technition made it easey for him to diagnoise the problem correctly. I have never had a bad experience here or not no what was going on. I will recommend to my friends and family. More

dewayne was able to determine the problem and fix it very fast, and since i work nights, sitting at a dealership all day waiting on my car isn't my idea of fun, i couldn't have been treated any better fast, and since i work nights, sitting at a dealership all day waiting on my car isn't my idea of fun, i couldn't have been treated any better More